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The Zuri Kumarakom

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1,288 Reviews from our TripAdvisor Community

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Showing 1,212: English reviews
New Delhi, India
Reviewed 2 weeks ago via mobile

We did not stay here but just stopped by at their restaurant and then the bar; an amazing property with a lovely view, especially their bar. The manager, Mr Binoy, was extremely helpful though this is a busy season and they have in-house guests to cater to. Good service always stands out and this place has the right orientation with...

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Helpful?
Thank harbir_me
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for your thoughtful review. I want to thank you sincerely for your mentions of our incredible associates here at The Zuri, Kumarakom, specifically Binoy. I am pleased you were able enjoy all the amenities we have to offer, and we look forward to welcoming you back soon.

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Checked in on 29th, and we were not happy with our bungalows as they were not situated in the proper location so I asked to speak with the GM. 24hrs went by without receiving any phone call from GM. People at the front desk were considerate about us except the resort GM. We were offered a free speed boat ride...

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Helpful?
Thank A TripAdvisor Member
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for your feedback. I am disheartened to hear you did not experience our high standard of service that we aim to provide. Our interactive Tea coffee session in the evening is a wonderful location to meet our management team and know more about the property,activities on offer and destination kumarakom. Our employees are the soft touch...

Reviewed 3 weeks ago

Nice experience at ZURI Kumarkom with a warm welcome. The layout of the property is very scenic and attracts us to take long walks within the property. It has an artificial lake within thus welcome you to take paddle boating, rope walking etc. It has sauna, billiards,cycle riding as an added attractions which gives lot of mental & physical relaxation....

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Helpful?
Thank Rahul R
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. I am so pleased to hear that you enjoyed your stay with us. We are excited to welcome you back in 2017 to enjoy the refashioned spaces as well as the classic Zuri standard of service.

Felixstowe, United Kingdom
Reviewed 3 weeks ago

Stayed for a couple of nights and overall a really nice stay - all the staff were super friendly and went out of their way to help with any requests including one very tricky diet requirement owing to some serious food allergies. Nothing was too much trouble. Downside....furniture around the pool - inadequate - not just a shortage but pretty...

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Helpful?
Thank Stowetraveller
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for your review and recent stay. We will pass your comments along to our staff, as your feedback will help us deliver our brand promise. Please note that our plans for the future will address your areas of concern. We hope to have the opportunity to welcome you back to experience our refashioning.

Porbandar, India
Reviewed 3 weeks ago via mobile

The Zuri Kumarakom is one of the best properties I've been to. Its perfect in so many ways. The ambience, the warmth of the staff, the surroundings all add up to be the perfect place to relax and find your zen amidst all the chaos you may have. They have a great reception area. A wonderful lake right in the...

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Helpful?
Thank Milan S
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you so much for taking the time to share your recent experience at the zuri kumarakom on TripAdvisor! We are pleased to hear that our staff was so helpful and outstanding during your stay, and that you enjoy our wonderful location and all that surround The Zuri has to offer. We do hope to welcome you back...

Reviewed 4 weeks ago via mobile

This resort was something I was looking forward to visit eagerly, but I was not satisfied with the quality of service they provided. Check in and welcome was good but food quality was very average for the price they charge for buffet dinner and lunch. Housekeeping was also not up to the mark, they didn't make our room on the...

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Helpful?
Thank Anupam T
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for your review and recent stay. We will pass your comments along to our housekeeping staff, as your feedback will help us deliver our brand promise. I am disheartened to hear you did not experience our high standard of service that we aim to provide. Please know that our future plans for updates will address your...

Bengaluru, India
Reviewed 4 weeks ago

Zuri Kumarakom resort is a beautiful and picturesque resort for a getaway in Kerela. We reached via road from Thrissur and was welcomed and refreshed with coconut water and cold towels. The arrival proceedings were smooth and were ferried to our cottages via buggies. The room was spacious and beautifully done up with large bathrooms having bathtubs and separate shower...

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Helpful?
Thank Jyotirao
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for your review and recent stay. We will pass your comments along to our housekeeping staff, as your feedback will help us deliver our brand promise. We have addressed the behavior of the group to the management concerned and will be taken up by them seriously. Please note that our plans for the future will address...

New Delhi, India
Reviewed 4 weeks ago via mobile

Good food with choice menu. Exclusive Kerala and continental fare. Served pin good ambience with personal attention. Lake view cottages a great hit with holidayers. Offers lavish party area and car parking.

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Helpful?
Thank JSMathew
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for sharing the details of your recent visit on TripAdvisor. We aspire to create meaningful journeys and memorable experiences for our guests, and I am comforted to hear that our team did just that. We look forward to welcoming you back to The Zuri Kumarakom.

Purley, United Kingdom
Reviewed 4 weeks ago via mobile

A very peaceful and relaxing setting around an internal lagoon and next to very large lake. Rooms are large and 1st Class. Food and service good though check-out representative was off-hand and provided poor experience when paying for extras bought during stay. Lake cruises are relaxing. Pool area good. Most enjoyable for a day or two.

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Helpful?
Thank 123Cliff
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for sharing the details of your recent visit on TripAdvisor. We aspire to create meaningful journeys and memorable experiences for our guests. I am disheartened to hear you did not experience our high standard of service that we aim to provide. We are excited about the upcoming developments that will address your areas of concern.

Reviewed 13 December 2016 via mobile

We visited first week of december.Great landscapes,man made lagoon and unique architecture..all add to its beauty.Food was good.Maya spa was bit overpriced.We stayed in lagoon facing room and on day 2..upgraded to make facing pool villa. Stay at pool villa was great...u can enjoy private pool while watching sunset at vembanad lake. We enjoyed cycling ...paddle boat at lagoon...and not...

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Helpful?
Thank deepak K
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for review on TripAdvisor and your kind words, I will be certain to relay your comments to the team. We are so pleased to hear you were able to enjoy our facilities and look forward to welcoming you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
If heaven was a place on earth, it would be on the banks of a breathtaking Vembanad Lake that spreads serenely over 205 square kilometres of picture perfect beauty. And it is. Set in 18 verdant acres on the shores of the Vembanad Lake and just 2 hours from the Cochin International Airport, The Zuri Kumarakom Kerala, Resort & Spa is a five–star deluxe spa resort in Kumarakom, set at the heart of the beautiful Southern state of Kerala–fondly referred to as ‘God’s Own Country’. Standing directly beside the Lake, this Kerala resort offers spacious living–dining rooms, traditional Indian–style bedrooms and individual gardens with private plunge pools.Opened in 2006, The Zuri Kumarakom, Kerala Resort & Spa is the winner of the 2007 and 2008 ‘Best Resort Spa Hotel in India’ title. Home to the largest spa in South India, Maya Spa offers not only western and oriental therapies but also authentic Ayurvedic practices at our resort in Kerala. The distinctive Body Temple, picturesquely situated on an island in the centre of the lagoon, is the perfect location for yoga, meditation or simply quiet contemplation.The Zuri Kumarakom, Kerala Resort & Spa is perfect for an extended break with its idyllic location and world–class amenities. The hotel offers many leisure options, including a large swimming pool with water–spouting elephant sculptures and a luxury spa in Kumarakom with Ayurvedic treatments. The Lime Tree, Laguna Bass and Trunk Call Bar serve very good Indian and international cuisine. Experience the heavenly beauty of Kumarakom in all its tranquil glory. Recreated and preserved to awaken every sense… to experience pure bliss. ... more   less 

Additional Information about The Zuri Kumarakom

Address: V - 235 Karottukayal, Kumarakom 686563, India
Region: India > Kerala > Kumarakom
Price Range: $279 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Zuri Kumarakom 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Zuri Kumarakom Hotel Kumarakom
Zuri Kumarkom Hotel Kumarakom
Zuri Kumarkom Kumarakom
Radisson Kumarakom
Kumarakom Radisson
The Zuri Kumarakom Kerala
Hotel Style:
#3 Top resorts Hotel in Kumarakom
#3 Spa Hotel in Kumarakom
#4 Family Hotel in Kumarakom
#4 Romantic Hotel in Kumarakom
#5 Luxury Hotel in Kumarakom
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Questions & Answers

Here's what travellers have asked, with answers from The Zuri Kumarakom staff and other travellers.
12 questions
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Indore, India
4 months ago
4 months ago

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Questions? Get answers from The Zuri Kumarakom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the time of year you go, December very expensive”
 of 5 bubbles Anipaiuk, 18 Jan 2017 | Read review
“Cottages facing the lake are the best, though a bit expensive”
 of 5 bubbles Businesstripinsider, 14 Jan 2017 | Read review
“Opt for Cottages if staying at this luxury resort”
 of 5 bubbles SonuS770, 3 Jan 2017 | Read review
“pool villas”
 of 5 bubbles peterhelen12, 3 Jan 2017 | Read review
“Request for a lake facing room”
 of 5 bubbles Welcome4me, 1 Jan 2017 | Read review
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