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Jl. Orangutan, Bukit Lawang 65111 Indonesia
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Room & Suite (26)
Dining (19)


#3 of 8 in Bukit Lawang
A stunning three story hotel set in the heart of Bukit Lawang with breath-taking views of the river and jungle. All rooms are Western style with designer en-suite bathrooms and hot water and are built into the rock face. Just a short walk to see many types of exotic animals including the endangered Sumatran Orangutan. Hotel provides 24hr service and has a bar, restaurant and ping pong. Room rates are IDR350,000 to IDR2,500,000 per night
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Children Activities (Kid / Family Friendly)
Airport transportation
Street parking
Coffee shop
Breakfast in the room
Special diet menus
Evening entertainment
Board games / puzzles
Baggage storage
Mosquito net
Sun terrace
Express check-in / check-out
Laundry service
Ironing service
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Room features
VIP room facilities
Bottled water
Clothes rack
Wake-up service / alarm clock
Bath / shower
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Indonesian
203Reviews7Q+A35Room tips
Traveller rating
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Aniver wrote a review Feb 2020
10 contributions
Hotel Orangutan is a wonderful Place. Everything works perfect from the beginning with the pick up at the airport in Medan until the transfer back. We stayed 3 nights in Hotel Orangutan. It was the first time for my husband, our son (5years) and me in the jungle and the welcome of the staff was very familiar and friendly. We got a nice room on the top of the hill. (Good Training) The room was very simple but clean. (Close the door because the monkeys are very naughty. The cold shower took some getting used to for spoiled Europeans, but we were in the jungle and not in the wellness hotel. We booked an one day tracking tour with Arman and Imam. The guys were awesome! They told us much about the jungle and about the orang utans, answered all our questions and they carry our son nearly 90% of the way! And it was sometimes a very sophisticated way. They are really tough guys. We had so much fun with them. They entertained Lenny (build a house of leafs for the mice and showed him how to throw a knife) so that my husband and I could enjoy the orang utans. We got much delicious food which heroically protected them from the macaque. From the beginning we felt like friends. All guides talked together where are the orang utans and if we saw some other guides with tourists we are very lucky with the two guys! They are competently, friendly, smart and funny and took care of us in a special way. But all of the guys who worked in the hotel were very courteous. They all are so lovely with Lenny and if something was missing they brought it during five minutes (they went to the next shop and bought it). Really fantastic! We thank the whole team for the wonderful 4 days we should be their guests. It was like coming to friends. We will come back in a few year for sure.
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Date of stay: February 2020Trip type: Travelled
Izzy CW wrote a review Feb 2020
London, United Kingdom24 contributions29 helpful votes
I stayed in Bukit Lawang for 5 days this January with a 3 day jungle trek in the middle. Hotel Orangutan organised everything for me, airport pick up, accomodation, trekking, and anything else I wanted help with and it was a great experience - I always felt well looked after. Hotel Orangutan was comfortable and clean and the staff helped with everything - including removing a wasp from my bathroom. There are other hotels on the riverside of Bukit Lawang so you may want to look around but the view from the hotel was still great and there were monkeys running around the nearby trees, rooftops and on my balcony most days. The trekking - we didn't walk too far each day but there was a lot of going up and down. We saw wild and semi wild orangutans, hornbills, pigs, snakes, all types of monkeys, lizards and more - it was such an incredible experience to see the animals in the wild. The camp was basic as expected, you have shelter from the rain, mosquito nets and a matt on the floor. The guides were enthusiastic and friendly - it was great to get to know them and play cards in the evening and the food was incredible! My favourite part of the week was tubing down the river from our camp in the jungle back to Bukit Lawang. This is an experience I will never forget.
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Date of stay: January 2020Trip type: Travelled
2 Helpful votes
Steve G wrote a review Jan 2020
Melbourne, Australia6 contributions1 helpful vote
Inspired by an interview with Neal Cross, the owner of Hotel Orangutan published by the Australian financial review to travel to the jungle of Sumatra, not my first jungle trek but the first with kids (15&12), I needed to be reassured that this would be an adventure rather than an arduous nightmare, prior to booking, Neal Cross' brother, Paul answered all my questions about the terrain, duration, food, clothing and other activities, suggested itinerary that would be a balance of fun and adventure including 3 days treking, two nights camping in the jungle, a visit to bat caves and rafting down the river. Two days prior to arriving, I tore my left calf muscle, no problem, the schedule was reorganised to provide an extra day of rest. We stayed in the family room with a double bed and mattress on the floor. Originally intended as the residence of the owner, it's nicely decorated and has added comforts such as a projector, quality sound system and quality local artwork plus lots of space. The other rooms are less homely but looked comfortable and clean. Everyone who's been to Indonesia talks about how nice the people are, I can only amplify that sentiment in describing the people of Bukit Luwang and especially those of Hotel Orangutan and the guides. We were accompanied by two local - a guide 'macho' with 5 years experience guiding and a lifetime living next to the Jungle and it showed. It wasn't just the knowledge of the animals and environment, he understood the most complex thing in the jungle... how to read the guest, pulling out a game or song or simply leaving is to our own thoughts at the right time. Working with him was Rumi (Brian...gawd knows how he got that name), he really cared, about the environment, animals and his guests - patiently taking the time to gain the kids trust, they'll miss him, we left with fantastic memories of him blending the colours from stones for gave paint, games that don't involve a screen and a few new trick to play on friends...and I wouldn't have made it up some of the steeper sections without his helping hand. The food was provided at each camp by Mannie, freshly cooked local food and more than we could eat, I loved it & so did the kids. A few practical things, if like me you're used to being able to buy anything with a 'tap', get cash in Medan Airport or at a bank en-route.... you need it for the trek, for tips and in the local shops, the hotel food and board are payable by credit card with a 3% surcharge, there's a cashpoint 30 min away by motorbike from the hotel if you get stuck. One really great part about the team at Hotel Orangutan that's worth noting is their environmental actions, not just their words, there's no plastic bottles sold – all the rooms have unlimited clean drinking water to fill up your bottles. Their guides and manager are actively involved in initiatives around the village and at their home villages to clean up the plastic, it may even lead to a cryptocurrency to reward people who bring water bottles full of soft plastic to a 'bank'. Down by the river there's some rubbish but once a week, the guides and other locals who are party of a cleanup group meet to pick up the rubbish that has collected, i can see this is an initiative that will generate it's own momentum, the town is dependent on tourists and they realise it.
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Date of stay: January 2020Trip type: Travelled
LaurenW01 wrote a review Nov 2019
Lancaster, United Kingdom62 contributions9 helpful votes
We stayed here for 5 nights (although 2 we spent in the jungle) and it was lovely. There is a bit of a walk to the hotel as you can't reach it by car and our room was up a steep flight of steps, which for us was fine but if you have trouble walking I wouldn't recommend! The staff were lovely and were very easy to email. There was a mix up with the transfer as we missed our first flight and couldn't contact the number on Google, I'd recommend asking for their number before you get out here as we had to get a taxi instead. The room was very spacious with a big bathroom and a balcony. The shower was a bit temperamental and we had to run it for a while before it came on fully. Breakfast was really good, coffee is very strong and the orange juice is so fresh! Lovely! We also had some monkeys on our balcony one night! Overall a lovely stay with lovely staff at a great price!
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Date of stay: November 2019Trip type: Travelled
annie p wrote a review Sep 2019
Bicester, United Kingdom192 contributions122 helpful votes
Where do I begin. The hotel is quaint with the rooms adequate. Paul, who did my original booking, was amazing and gave me the cave room as I wouldnt have to go up too many steps - there are a lot of steps. I have no left hip at the moment so have mobility problems and bless them they organised a bike for me and my bag so I didnt have to walk - you cant pull up outside the hotel and it is quite a walk up and down hill. When I recovered and said I was walking, I had two lovely escorts who helped me every step of the way. I would say that if you are are and knackered, like me, the whole area is most probably not for you! The staff could not do enough or me. Aceng especially was amazing and rushed down to the shop and facetimed me so that he could buy me some milk for my tea (they use condensed). The food is amazing and I had the best vegetable spring rolls I have ever had. It is a real family team and I thought they were all amazing!
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Date of stay: September 2019
US$18 - US$19 (Based on Average Rates for a Standard Room)
IndonesiaSumatraNorth SumatraBukit Lawang
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Frequently Asked Questions about Hotel Orangutan
Which popular attractions are close to Hotel Orangutan?
Nearby attractions include Bukit Lawang Jungle (0.4 km), Bagoes Hand-Carved (0.09 km), and Adventure Bukit Lawang (0.4 km).
What are some of the property amenities at Hotel Orangutan?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Orangutan?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Orangutan?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Hotel Orangutan?
Conveniently located restaurants include Lawang Inn Restaurant, Jungle Hill Cafe, and Eriono Restaurant & Art shop.
Are there opportunities to exercise at Hotel Orangutan?
Yes, guests have access to a fitness centre during their stay.
Does Hotel Orangutan have airport transportation?
Yes, Hotel Orangutan offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Orangutan located near the city centre?
Yes, it is 0.5 km away from the centre of Bukit Lawang.
Which languages are spoken by the staff at Hotel Orangutan?
The staff speaks multiple languages, including English and Indonesian.