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Best Western Plus Coco Palu

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Jalan Basuki Rahmat No. 127, Palu 94113 Indonesia
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Traveller (61)
Room & Suite (62)
Dining (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 62 hotels in Palu
Location
Cleanliness
Service
Value
Travellers' Choice

See why so many travellers make Best Western Plus Coco Palu their hotel of choice when visiting Palu. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travellers like you.

Free wifi is offered to guests, and rooms at Best Western Plus Coco Palu offer a minibar and air conditioning.

During your stay, take advantage of some of the amenities offered, including a concierge and room service. Guests of Best Western Plus Coco Palu are also welcome to enjoy a pool and breakfast, located on site. For travellers arriving by car, free parking is available.

While you’re here, be sure to check out some of the Chinese restaurants, including Cynara and Pangsit Mie Malei, all of which are a short distance from Best Western Plus Coco Palu.

Should time allow, Nosarara Nosabatutu Monument is a popular that is relatively easy to get to.

We’re sure you’ll enjoy your stay at Best Western Plus Coco Palu as you experience all of the things Palu has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
Indonesian
146Reviews0Q+A2Room tips
Traveller rating
  • 75
  • 48
  • 15
  • 2
  • 6
Time of year
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Popular mentions
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Most Recent
Hentorung wrote a review Sep 2022
Bandung, Indonesia3 contributions
Verry Good Hotel in Palu, Have a nice view from sky cafe, Best Service, good people and personal, very good room, clean room and clean bathtoom, have a good meeting room with large capacity. Internet connection was good but not stable, please fix it. Thank u.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ElAustraliano wrote a review Sep 2022
Perth, Australia8 contributions
Was a muck up with the hotel I'd booked so was just a fluke I ended up here and I'm so glad I did. They let me book in at 7am and have breakfast when I booked in. Unbelievable breakfast guys. You won't be disappointed with your stay here
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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andorakirana29 wrote a review Aug 2022
Jakarta, Indonesia1 contribution
i am very satisfied with the service and cleanliness of the room, the roomboy is very friendly and very thorough in cleaning the room. i hope when i stay back again, i can still meet them again. keep on keeping the room clean. thank you
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eti W wrote a review Jul 2022
Jakarta, Indonesia4 contributions
I stayed in this hotel for six days to conduct an event. The staffs are amazing! They are helpful & friendly. The room was cleaned everyday. They checked the toiletries regularly and supply the new ones. Their breakfast was satisfying with lots of options from local & western food. I'd say their local food are topnotch! I really like Bubur Manado and the yellow chicken soup (a.k.a Soto Ayam). So, if you want to try authentic Indonesian food, this is the place you need to visit
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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divina0906 wrote a review Jun 2022
1 contribution
I’m really happy with the stay in Best Western - will always go back there when I’m in Palu. Makes my life super easy and convenient and the staff is amazing. They’re very helpful and super friendly - you’ll not regret staying here. The amenities offered is more than enough and it’s clean. I’m really satisfied staying in this hotel. Thank you Best Western, you guys really are the best!
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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anggaadhika wrote a review Jun 2022
Palu, Indonesia1 contribution
Based on our experience, so far the service so good and make us satisfied. We'll recommending this hotel as one of place that you have to stay for your vacation. It probably can't disappoint you, because the service can make you enjoy during your vacation or your business.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rei Sondjaja wrote a review Mar 2022
1 contribution
The staffs are very friendly and they provide excellent service. The room service and restaurants also provide a wide selection of traditional Indonesian, Oriental, and Western foods. They also provide facilities such as a swimming pool, fitness center, sky dining, etc. The location of the hotel is also quite strategic as it only requires about 10 minutes drive to go to the airport and it is not far from the city center.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Best Western Plus Coco Palu, Owner at Best Western Plus Coco Palu
Responded 24 Mar 2022
Dear Mr/s. Rei Sondjaja Warmest greeting from Best Western Plus Coco Palu Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +62 82190108889. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay safe and Keep Healthy Have a nice day and waiting for your next coming in the near future Best Regards Efendy Lakada General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mahatma kusuma W wrote a review Mar 2022
Depok, Indonesia16 contributions14 helpful votes
I have an amazing experience when stay in this hotel, all staff was very attentive, especially ms. mentari from guest relation, she give a best services, breakfast was good, rooms is super clean. For sure i'll come back again to this hotel. Thank you
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dwi wrote a review Feb 2022
1 contribution
It's a new hotel at Palu City. The rooms are clean, homey & the amanities are complete. The wifi are good, the restaurant are complete, with friendly staffs. Good Job Best Western Palu. Highly recommended if you wish to stay here both for family and business trip
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Date of stay: February 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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matthewharlandy wrote a review Jan 2022
Denpasar, Indonesia200 contributions1 helpful vote
Clean Room, Good Lightning. Near from Airport and locate in main disctrict of Palu City. Try it when visit to Palu. Also bonus good city view and mountain view direct from window. 4 from 5 , one of best hotel here.
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Date of stay: January 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Best Western Plus Coco Palu, Pemilik at Best Western Plus Coco Palu
Responded 14 Feb 2022
dear Mr. Matthewharlandy, Warmest Greetings from Best Western Plus Coco Palu. we are really glad to know that our service is meeting your expectation. However, We will keep improving our service and product to lead the industry in superior customer service. hope to see you again on your next trip to Palu. Your sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
US$41 - US$51 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSulawesiCentral SulawesiPalu
NUMBER OF ROOMS
125
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Frequently Asked Questions about Best Western Plus Coco Palu
Which popular attractions are close to Best Western Plus Coco Palu?
Nearby attractions include Lore Lindu National Park (2.9 km), Talise Beach (4.6 km), and Nosarara Nosabatutu Monument (7.5 km).
What are some of the property amenities at Best Western Plus Coco Palu?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Best Western Plus Coco Palu?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Coco Palu?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Coco Palu?
Conveniently located restaurants include Kaledo Stereo, Rumah Makan Heni Putri Kaili, and Careto.
Are there opportunities to exercise at Best Western Plus Coco Palu?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Best Western Plus Coco Palu have airport transportation?
Yes, Best Western Plus Coco Palu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Coco Palu?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Coco Palu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Best Western Plus Coco Palu accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.