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Swiss-Belhotel Silae Palu

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Jl. Malonda no. 12 Silae, Palu 94227 Indonesia
Lowest prices for your stay
US$30
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Free cancellation until 08/10/22
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Traveller (130)
Dining (19)
Room & Suite (19)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Swiss-Belhotel Silae Palu
Updated 20/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 62 hotels in Palu
Location
Cleanliness
Service
Value
Travellers' Choice
A business hotel with the ambience of a resort, Swiss-Belhotel Silae Palu blend the comforts of modern accommodation with the beauty of our natural surroundings: the gorgeous Palu Bay. Situated in the central business district of Palu, we are merely 20 minutes from the Mutiara Airport and ten minutes from the city centre.We boast of 53 sleekly-designed hotel rooms and 27 villas with a private garage. The hotel rooms overlook the breathtaking Palu bay, a popular venue for windsurfing.
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Property amenities
Free parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Karaoke
Highchairs available
Secured parking
Free wifi in the business centre
Outdoor pool
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Nightclub / DJ
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Desk
Room service
Safe
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Complimentary toiletries
Bottled water
Private bathrooms
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Indonesian
153Reviews1Q+A17Room tips
Traveller rating
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Most Recent
yuni y wrote a review Jun 2022
1 contribution
Have the opportunity to held my wedding here after the struggle of finding available date. Service from the sales person are amazing, she is thoughtful and super helpful . Food are great. A side note is only the technician took quite some times to show up if there's any trouble . Room is okay and i got upgraded by the sales to seaview room . Breakfast was pleasing with a view of palu bay. Will be back again
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Public Relations SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu
Responded 14 Jun 2022
Dear Mrs Yuni Y, Warmest greetings from Palu! Thank you for sparring us some of your time to write us a review online on our Trip Advisor page. We are excited to read your review and knowing you had such an excellent Wedding experience at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it was exceeded to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Imam Nugroho General Manager Swiss-belhotel Silae Palu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tenri s wrote a review May 2022
1 contribution
Best location, nice view espcially we can see sunrise and Sunset view and Also good breakfast and excellent service, claen room, easy to access from The other location, so its very reccommended for holiday..
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Public Relations SBSP, Guest Services / Front Office at Swiss-Belhotel Silae Palu
Responded 10 May 2022
Dear tenris2022, Warmest greetings from Palu! Thank you for sparring us some of your time to write us a review online on our Trip Advisor page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it was exceeded to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Imam Nugroho General Manager Swiss-belhotel Silae Palu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fiqhi Kurniawan wrote a review Feb 2022
1 contribution
I have stayed twice at this hotel. The staff are all great, the rooms were clean, So enjoyable. I highly recommend this hotel for anyone visiting Palu. Will be back to stay here again for vacation or me time :)
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Imam Nugroho, General Manager at Swiss-Belhotel Silae Palu
Responded 23 Feb 2022
Dear Mr. Fiqhi, Greetings from Palu! Thank you for choosing Swiss-Belhotel Silae Palu for your return stay in Palu. It is delightful to know that your trip was as special as you expected. Knowing that we have successfully creating a memorable experience for you gives us pleasure. Your commendation towards the attentiveness and genuine care shown by our staff leaves us overjoyed. We look forward to welcome you back at Swiss-Belhotel Silae Palu to create another memorable experience with us. Sincerely, Imam Nugroho General Manager Swiss-Belhotel Silae Palu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julius wrote a review Feb 2022
3 contributions
This hotel arguably the best hotel in town. From the location, top-notch service and the price to value are always my consideration to always come back. You should try also their F&B, simply on of the best.
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Date of stay: January 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Imam Nugroho, General Manager at Swiss-Belhotel Silae Palu
Responded 22 Feb 2022
Dear Mr. jtoruan, Warmest greetings from Palu! We appreciate the time you spent on rating us online on our online platform. It is with joy we read that you could thoroughly enjoy the nights you spent with us, especially the flawless service delivered by our team as well as the well appointed rooms with magnificent Palu Bay view. We value much your kind commendation and surely, it is our genuine hope to see you again some times in the future and be at your service again. Kind Regards, Imam Nugroho General Manager Swiss-belhotel Silae Palu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Komang Tirta A wrote a review Feb 2022
1 contribution
Good and very mice hotel A very good hotel. We travel to Palu and enjoy our time at the hotel. The staffs are so friendly, the food, gym and all facilities are super great. They are also have an iconic chapple. Nice!!!
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Imam Nugroho, General Manager at Swiss-Belhotel Silae Palu
Responded 22 Feb 2022
Dear Mr. komangtirtaa, Warmest greetings from Palu! We appreciate the time you spent on rating us online on our Trip Advisor platform. It is with joy we read that you could thoroughly enjoy the nights you spent with us, especially the flawless service delivered by our team as well as the well appointed rooms as you requested. We value much your kind commendation and surely, it is our genuine hope to see you again some times in the future and be at your service again. Kind Regards, Imam Nugroho General Manager Swiss-belhotel Silae Palu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Posma Ria Gita S wrote a review Feb 2022
1 contribution
I love the hotel and the staff ! will comeback soon really can't wait to stay with my family and my beloved one. the view and the facilities are great ! the hotel areas are clean, especially the room !
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Date of stay: December 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Imam Nugroho, General Manager at Swiss-Belhotel Silae Palu
Responded 22 Feb 2022
Dear Ms. posmariagitas, Warmest greetings from Palu! Thank you for sparring us some of your valuable time to share your great experience online on our TripAdvisor page. It warms our heart to understand that we have succeeded in crafting such a memorable journey for you. Indeed, at Swiss-Belhotel, we always strive to showcase the combination of the Swiss elegance which is beautifully blended with the local culture which can be found in our product and services. Your kind commendation is highly appreciated and I will be sure to share this with the rest of our team. Thank you once again for sharing this with us and we hope to have another chance of welcoming you back at the nearest future. Sincerely, Imam Nugroho General Manager Swiss-Belhotel Silae Palu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Agung wrote a review Feb 2022
1 contribution1 helpful vote
I always preferred Swiss-Belhotel for business trip and the one in Silae, Palu exceeded my expectations. Strategically located, guest can enjoy direct view to the sea during breakfast. Would love to stay here again for another visit.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Imam Nugroho, General Manager at Swiss-Belhotel Silae Palu
Responded 20 Feb 2022
Dear aryhr, Warmest greetings from Palu! Thank you for sparring us some of your time to write us a review online on our Trip Advisor page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it was exceeded to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Imam Nugroho General Manager Swiss-belhotel Silae Palu
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Masita K wrote a review Feb 2022
1 contribution1 helpful vote
OMG what a wonderful stay! my kids so happy with the swimming pool and ammazed to see the beautiful view.. cant wait to back again with my family thank you for the best service to all staff swissbell hotel
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Imam Nugroho, General Manager at Swiss-Belhotel Silae Palu
Responded 20 Feb 2022
Dear masitak2022, Greetings from Swiss-Belhotel Silae Palu! We appreciate much the positive review you have posted on our Trip Advisor page. It is very delightful to read such an amazing review coming from our guest. We always strive to provide luxurious facilities and services for all our guests and we are glad to hear your acknowledgement. All of our staff will surely be delighted to hear your amazing experience with your family. We thank you once again for your review and we look forward to seeing you once again in the future. Regards, Imam Nugroho General Manager Swiss-Belhotel Silae Palu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
William Winata wrote a review Feb 2022
Palu, Indonesia153 contributions42 helpful votes
One of the best hotel in Palu. Location very close to shopping mall, have a few choice of reataurant at the hotel, u must stop by at weiwan resto. Best chinese food resto in town. The view is superb, stress release, breakfast have a variety buffet menu
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Imam Nugroho, General Manager at Swiss-Belhotel Silae Palu
Responded 20 Feb 2022
Dear willwin9391, Warmest greetings from Palu! We appreciate the time you spent on rating us online on our Trip Advisor platform. It is with joy we read that you could thoroughly enjoy the stay you've spent with us, especially our Weiwan Chinese Restaurant that served various of Chinese cuisine as well as the well our hotel location with soothing view of Palu Bay. We value much your kind commendation and surely, it is our genuine hope to see you again some times in the future and be at your service again. Kind Regards, Imam Nugroho General Manager Swiss-belhotel Silae Palu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ed wrote a review Feb 2022
1 contribution
Love this Hotel so much, I stay here with my family, no need to ask about how they served us, so good. I love the view also, I’ll recomend y’all to stay here. It’s also safe stay in Swiss-Bellhotel Silae Palu during pandemic because they keep all clean.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Imam Nugroho, General Manager at Swiss-Belhotel Silae Palu
Responded 16 Feb 2022
Dear ed_mjt, Warmest greetings from Palu! We appreciate the time you spent on rating us online on our Trip Advisor platform. It is with joy we read that you could thoroughly enjoy the nights you spent with us, especially the flawless service delivered by our team as well as the well appointed rooms with magnificent Palu Bay view. We value much your kind commendation and surely, it is our genuine hope to see you again some times in the future and be at your service again. Kind Regards, Imam Nugroho General Manager Swiss-belhotel Silae Palu
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$37 - US$41 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSulawesiCentral SulawesiPalu
NUMBER OF ROOMS
115
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Frequently Asked Questions about Swiss-Belhotel Silae Palu
Which popular attractions are close to Swiss-Belhotel Silae Palu?
Nearby attractions include Lore Lindu National Park (4.6 km), Talise Beach (3.1 km), and Tumbelaka Beach (3.3 km).
What are some of the property amenities at Swiss-Belhotel Silae Palu?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Swiss-Belhotel Silae Palu?
Guests can enjoy an on-site restaurant, a lounge, and a free welcome drink during their stay.
Is parking available at Swiss-Belhotel Silae Palu?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Swiss-Belhotel Silae Palu?
Conveniently located restaurants include Kaledo Stereo, Rumah Makan Heni Putri Kaili, and Careto.
Are there opportunities to exercise at Swiss-Belhotel Silae Palu?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Swiss-Belhotel Silae Palu have airport transportation?
Yes, Swiss-Belhotel Silae Palu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swiss-Belhotel Silae Palu?
Yes, dry cleaning and laundry service are offered to guests.
Does Swiss-Belhotel Silae Palu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Swiss-Belhotel Silae Palu?
The staff speaks multiple languages, including English and Indonesian.
Does Swiss-Belhotel Silae Palu have any great views?
Yes, guests often enjoy the city view available here.