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Jln. Moh. Hatta No. 18, Palu 94111 Indonesia
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Traveller (115)
Room & Suite (32)
Dining (12)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Santika Palu
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 62 hotels in Palu
Location
Cleanliness
Service
Value
YOUR BASE IN CENTRAL SULAWESI The three-star Hotel Santika Palu is strategically located in the province's cultural and commercial capital, just 15 minutes from the airport and a mere two minutes away from some of the island's finest beaches. Whether travelling for business or pleasure, Hotel Santika Palu is your ideal base for any visit to Central Sulawesi. At Santika Hotels & Resorts we combine local traditions with a natural touch to bring our guests the very best in Indonesian hospitality. At Santika, you can always be sure of a warm welcome. That's why we call ourselves your "home away from home".
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Car hire
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Bottled water
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
Indonesian

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
23Restaurantswithin 1 km
1Attractionwithin 1 km
164Reviews0Q+A11Room tips
Traveller rating
  • 27
  • 87
  • 41
  • 7
  • 2
Time of year
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Popular mentions
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Most Recent
Mishael wrote a review Jan 2022
3 contributions
Stay here with my family for 3 days. The hotel was good, clean and nice room. The breakfast very good, delicious menu with many option, my children love it. The service was good. Stay here for rest in Palu it's recommend!!
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NLihawa wrote a review Feb 2021
Bulukumba, Indonesia29 contributions4 helpful votes
If you looked for a professional and clean hotel, Santika Palu is not a choice of yours. When we're check in, they provide us a smooking room in the smoking floor, which i allergic with. The room was dusty, the telephone was not function so i can't report or ask for some information i needed for example to report the knob to flush at WC is broken. And the worst was they still checking the room when we're check out and they said that the hand towel was missing. The fact that i never saw any hand towel in the room.
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Olivia Kristy wrote a review Mar 2020
Sidoarjo, Indonesia73 contributions1 helpful vote
+1
Special thanks to restaurant team for the delicious and various breakfast menu and very good service. Also the FO team very much thank you for their fast action during check in. Regarding hotel building. As i have been done traveling and stayed Santika hotel Palu in 2018. But looks still the same. Just suggestion maybe Santika Palu needs to have little bit renovation and refreshness. To make it more modern especially for the rooms and bathroom design. Looks too old for Santika standard. It should be the same standard under the same management all over Indonesia.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Misterious guy wrote a review Sep 2019
Sydney, Australia39 contributions1 helpful vote
Generally the Hotel is good, clean and strategic location. The wifi connection is good, the room is comfortable. The breakfast is great. The location is in down town and easy accessible. Across the hotel, there is sport park and it helps me for my morning exercise. I only had little problem when having incident of broken water sink in my room. I just request for moving to other rooms. The hotel occupancy is high so I would suggest to reserve the hotel previously before arriving. The Hotel did not offer free transportation pick up from airport to hotel vice versa. The Hotel price is high as I got IDR 1,050,000 per night.
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Date of stay: September 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Indra Prameswara wrote a review Aug 2019
10 contributions2 helpful votes
After the earthquake & tsunami, there not much option for hotel to stay in Palu. Santika hotel, which is located in the center of the city would be the only option right now. Stay there for business visit, there is nothing special about this place. Room was pretty clean, breakfast is also average. The aircon is not really cold. If there’s another option, I prefer to choose another hotel to stay.
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Date of stay: August 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mickYBiotrop wrote a review Aug 2019
Bogor, Indonesia3 contributions1 helpful vote
The hotel is at center of city. It is very good location, with close with city park, public sport center and supermarket. It has good quality building and facility after disaster affected in Palu city.
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Date of stay: August 2019
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Non smooking room at level 3 is better, close to pool and gym
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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matthewharlandy wrote a review Jul 2019
Denpasar, Indonesia200 contributions1 helpful vote
+1
Average hotel, because there is no choice after earthquake. A little bit overpiced, once again maybe because no choice. The room was not clean enough, my room is non smoking but still smelled like after being used by smoker. But overall this is a good hotel for business trip.
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Airynsh wrote a review Sep 2018
Jakarta, Indonesia673 contributions80 helpful votes
+1
The bedroom very big, comfort and cozy, they gave us 4 bottle mineral water everyday and also soda water for free. The bathroom big but a little bit smelly, the hot water also did not work good. Need renovation in for bathroom. The breakfast so complete. The sport facility: the treadmill need to repair, it is not safety at all, the belt board is wavy/bumpy and danger to use. The swimming pool enough for daily activity. The location not far from airport, 10 minutes only. The price itself a little bit high.
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Date of stay: September 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from HSPalu, Executive E-Commerce at Hotel Santika Palu
Responded 14 Sep 2018
Warm Regards from Hotel Santika Palu, Dear Value Guest, We are saying Thank you very much, for your trust by choosing Hotel Santika Palu as your first choice for staying at Palu City. First of all, on behalf of Hotel Management Santika Palu, We would like to apologize for any inconvenience you experienced during your stay at Hotel Santika Palu. We were hoping you are still make us as your primary when you visited Palu City again. Any suggestions and feedback you provide is a motivation for us to always make improvements and changes more, in the future. If you were deign, we would like to hear more about your experience during your stay with us at our official email address: palu@reservation.santika.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robdk2019 wrote a review Aug 2018
Irvine, California7 contributions2 helpful votes
Great location for our meetings, comfortable rooms, good breakfast, and wonderful service. Gym was inadequate but pool was very relaxing at end of a long day of work. Appreciated the staff and their efforts to help us feel welcome.
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Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSPalu, Executive E-commerce at Hotel Santika Palu
Responded 2 Sep 2018
Warm Regards from Hotel Santika Palu, Dear Value Guest, Thank you very much for your trust by choosing Hotel Santika Palu as your top choice to stay in Palu. First of all, on behalf of Hotel Management Santika Palu, We would like to thank you for the recognition and praise you give for Hotel Santika Palu. We look forward to your coming back at Hotel Santika Palu. Any suggestions and feedback you provide is a motivation for us to always make improvements and changes more, in the future. If you were deign, we would like to hear more about your experience during your stay with us at our official email address: palu@reservation.santika.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
traveljv64 wrote a review Aug 2018
Gurugram (Gurgaon), India84 contributions43 helpful votes
The locatiion and look of hotel and facilities good. However there is no shower cabin. Only curtain. Also there is no space near wash basin to put things for help. Shower pressure was also not proper. Locker was not working. Service of the hotel and staff very good in responding to your needs. Food quality is good.
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Date of stay: July 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from HSPalu, Executive E-commerce at Hotel Santika Palu
Responded 2 Sep 2018
Warm Regards from Hotel Santika Palu, Dear Value Guest, We are saying Thank you very much, for your trust by choosing Hotel Santika Palu as your first choice for staying at Palu City. First of all, on behalf of Hotel Management Santika Palu, We would like to apologize for any inconvenience you experienced during your stay at Hotel Santika Palu. We were hoping you are still make us as your primary when you visited Palu City again. Any suggestions and feedback you provide is a motivation for us to always make improvements and changes more, in the future. If you were deign, we would like to hear more about your experience during your stay with us at our official email address: palu@reservation.santika.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$45 - US$57 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSulawesiCentral SulawesiPalu
NUMBER OF ROOMS
141
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Frequently Asked Questions about Hotel Santika Palu
Which popular attractions are close to Hotel Santika Palu?
Nearby attractions include Lore Lindu National Park (0.07 km).
What are some of the property amenities at Hotel Santika Palu?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Santika Palu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Santika Palu?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Santika Palu?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Santika Palu?
Conveniently located restaurants include Careto, Cynara, and MJM Cafe.
Are there opportunities to exercise at Hotel Santika Palu?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Santika Palu have airport transportation?
Yes, Hotel Santika Palu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Santika Palu?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Santika Palu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.