Which popular attractions are close to Palu Golden Hotel?

Nearby attractions include Lore Lindu National Park (0.3 km) and Sri Rejeki Palu (1.1 km). See all nearby attractions.

What are some of the property amenities at Palu Golden Hotel?

Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. See all property amenities.

What food & drink options are available at Palu Golden Hotel?

Guests can enjoy an on-site restaurant during their stay. Learn more.

Is parking available at Palu Golden Hotel?

Yes, parking is available to guests. Learn more.

What are some restaurants close to Palu Golden Hotel?

Conveniently located restaurants include Careto, Cynara, and MJM Cafe. See all nearby restaurants.

Are there opportunities to exercise at Palu Golden Hotel?

Yes, guests have access to a pool during their stay. Learn more.

Does Palu Golden Hotel have airport transportation?

Yes, Palu Golden Hotel offers airport transportation for guests. We recommend calling ahead to confirm details. Learn more.

Which languages are spoken by the staff at Palu Golden Hotel?

The staff speaks multiple languages, including English and Indonesian. See all property amenities.

PALU GOLDEN HOTEL: UPDATED 2022 Reviews, Price Comparison and 16 Photos (Indonesia)

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Ablingdon wrote a review May 2022

Jakarta, Indonesia160 contributions107 helpful votes

Appalling - incompetent and rude manager

This hotel is incredibly poorly staffed from the general manager to the chamber staff. I had been travelling in the national park before arriving so I was dirty and dishevelled. When I arrived the manager was stood outside and stared rudely, as though we were scum. I assumed he was a customer ans stared back to challenge him. Eventually he smiled at me. When I went to reception, I was shocked to realise he was the manager. My guide was trying to check me in and to show him a copy of my identity card. He was refusing and rudely insisted on seeing my passport. I have Indonesian residency and my card is enough there is no reason under law for him to need my passport. It is not just that he did this, but how rude and superior he was when he did it. This is not the way to treat guests. I will admit to being rather scathing with him and after a little while he became obsequious, dropping his superiority. What is most ironic, about this is that the hotel room they gave me was dirty and exceedingly poorly maintained. I found hairs in the bed and insisted they change the sheets. The door of a cupboard fell off when they did this. The maintenance people's solution was to hold it in with a piece folded up paper so it fell out again an hour later. One of the plug sockets did not work. The chair in the room was so filthy the arms were black. I am afraid as the manager had been so snobby and rude, I took some delight in making him come and see everything and forcing him to fix it. If he had been nice I probably would have stopped at the sheets. Anyway, long story, but I would not stay here again if I could avoid it. And the owner should fire their incompetent manager who spends far more time making himself look good and standing around intimidating guests than doing his job and supervising his staff. In covid times in particular - it was not like he had many guests. …

Date of stay: May 2022Trip type: Travelled solo

Room Tip: Avoid if you can - at least insist on insoecting the room before you pay.

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Rich F wrote a review Mar 2016

Batu Ferringhi, Malaysia138 contributions33 helpful votes

Good service, decent rooms and facilities

Location by the beach wheremstalls and musicians makemfor a fun evening. Rooms very large. They even let me walk in the day of the eclipse. AC a tad weak for a large room,but the service and good food in theirmrestaurant made up for everything. Usually Rp. 700,000 pers night, it was Rp. 1, 000,000, or 10/13 of $100 due to the eclipse celebration. Worth it! Live organ and singer in the restaurant. Mellow, not raucous. Will stay there when I return to dive in August. Speaking Indonesian helps.

Date of stay: March 2016

Cleanliness

Service

Sleep Quality

Trip type: Travelled solo

Room Tip: I was exhausted and hot from walkingm2 km. past a traffic jam, so the qst floor room with no view...

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Renjana2 wrote a review May 2015

Jakarta, Indonesia62 contributions28 helpful votes

Strategic location but need lots improvement

Being the first star hotel in town, Palu Golden own the strategic location near Talise Beach, but also maybe have the oldest hotel building in Palu. Their staffs are quite helpfull, wifi is okay, but still can't help other things : cleanliness is poor, interior and exterior hotel is uninspiring, aircon in the meeting room near receptionist didn't working well, pool is not so well in maintenance.

Date of stay: April 2015

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Rooms

Service

Trip type: Travelled on business

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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PALU GOLDEN HOTEL: UPDATED 2022 Reviews, Price Comparison and 16 Photos (Indonesia) - Tripadvisor