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Sutan Raja Hotel & Convention

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Jl. Abdul Rahman Saleh no. 45, Palu 94114 Indonesia
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Traveller (34)
Room & Suite (9)
Dining (2)

About

#5 of 62 hotels in Palu
Location
Cleanliness
Service
Value

See why so many travellers make Sutan Raja Hotel & Convention their hotel of choice when visiting Palu. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Guest rooms offer air conditioning, and Sutan Raja Hotel & Convention makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, room service, and shops. In addition, guests can enjoy a pool and an on-site restaurant during their visit. As an added convenience, there is free parking available to guests.

If you like steakhouses, Sutan Raja Hotel & Convention is conveniently located near Maestro Pizza & Cafe.

During your visit, be sure to check out a popular like Nosarara Nosabatutu Monument, which is a short distance from the hotel.

At Sutan Raja Hotel & Convention, your comfort and satisfaction come first, and they look forward to welcoming you to Palu.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Evening entertainment
Karaoke
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Free airport transportation
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
VIP room facilities
Bottled water
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Croatian, German, Indonesian and 1 more
35Reviews1Q+A2Room tips
Traveller rating
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Time of year
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Language
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Most Recent
ACH37 wrote a review Nov 2019
London5 contributions2 helpful votes
They have reopened this place but obviously they have forgotten to clean the rooms. They were rather unpleasant and did not feel nice at all. Extremely slow service in the restaurant and lots of plates were not possible to get. Breakfast buffet very boring. Looks nice on the surface but there is very little behind this. Go somewhere else.
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wendy Wijayanto wrote a review Jun 2018
Makassar, Indonesia10 contributions1 helpful vote
the service was excellent, but the room was so hot even though we've turned on the AC for hours. it's not because Palu is hot. the next day i moved into a new hotel and the AC is really cool. anyway, the room is big and quaint, and the breakfast is delicious too.
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Date of stay: June 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Susie L wrote a review Oct 2017
Melbourne, Australia96 contributions33 helpful votes
I stayed in this hotel for two nights. It was very good by western standards. Very helpful staff. Food was great. Very clean indeed. Would be happy to stay there again. Super close to the airport, walking distance petty much but no typical airport noise. Rooms were quiet.
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Date of stay: September 2017Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sari T wrote a review Oct 2016
Jakarta, Jakarta Raya, Indonesia90 contributions41 helpful votes
Stay 2 days when i visited Palu. Since this hotel near from the airport, in my opinion this hotel good for business travelers or transit passenger who wants to stay a night in order to catch the next day flight. My stayed was ok, nothing special except there was a halloween party until midnight at the outdoor park. The sound of the party was heard from the room and it was annoying. The amenities was complete and oke, breakfast was quite various and the staff was helpfull. The hotel really close to the airport but quite far from the beach or the crowd, but i don't mind since Palu has no traffic.
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Date of stay: October 2016
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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05rellen wrote a review Oct 2016
51 contributions15 helpful votes
Expensive for the area. Clean rooms, comfortable beds. Not a lot of English spoken and check in is slow but housekeeping staff were extremely helpful when my daughter was sick. They changed sheets and even suggested and collected medicine from pharmacy. Cool water in showers and both times we ate in the restaurant food was cold. 5 minutes drive from airport. Hotel car dropped us at airport - no charge.
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Date of stay: October 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Army_Sandil wrote a review Oct 2016
1 contribution
the rooms are quite nice, clean and comfortable. it's just that time I remember when ordering room servise, the restaurant staff made a mistake. I ordered a pizza without any meat, but when it came was a pizza with chicken. but no problem. I also have experience working in a restaurant. so I understand this. Overall, I liked this hotel.
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Date of stay: July 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lasiaf34 wrote a review Jul 2016
8 contributions1 helpful vote
I stayed in this hotel for one night because I have an early flight to catch the next day and this hotel is very near to the airport. It turned out that the only good thing about this hotel is its very close distance to the airport. This is a relative new hotel but it looked worn out. The room is spacious, but the furniture seemed old and rusty. The mattress was hard. The airconditioner in my room did not work and i had to call the AC technician to repair it because its so hot inside, but still the AC did not work. The bathroom amenities are minimal, the towel was dirty and old. The food in the restaurant was very little in variety, and the staff let people smoke in the retaurant (which is supposed to be smoke free). The swimming pool is dirty. This is one of the most expensive hotel in Palu, but it totally did not live to expectation. Staying here is not worth the price. With its price, you can get ten times better experience in another hotel in Palu. I will not stay in this hotel again unless i absolutely have yo without other options.
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Date of stay: July 2016Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Philip C wrote a review Apr 2016
Spokane216 contributions83 helpful votes
My wife and I stayed for 5 nights at the Sutan Raja. First the pros: good sized room, strong air conditioner, good variety of food at the included breakfast. The small pool was nice and there was an exercise room. The hotel is close to the airport. The cons: the Sutan Raja is supposed to be a non smoking hotel. Yet we constantly had problems with cigarette smoke coming into our room. Sometimes it was so bad it interrupted our sleep and we had to hold the covers over our face. The staff responded by spraying air freshener in the hallways but would not knock at doors and stop people from smoking. (Suggestion to the hotel management- require a deposit from all customers which is not returned if they smoke in the rooms.) There were not enough people working during the busy breakfast time. Those who were working did work hard and responded as well as they could. But they were overwhelmed by the number of people dining. So tables were dirty and piled with plates, coffee would run out, the fruit table empty, etc. The Sutan Raja is a nice hotel. With stricter and enforced rules about smoking, and the addition of staff at breakfast it could be rated as a four.
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Date of stay: April 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Roy H wrote a review Mar 2016
Bristol, United Kingdom11 contributions9 helpful votes
+1
This is a superb hotel, the staff were very friendly, all the facilities you would expect and more. Though I only used the pool, there was a gym and spa. The air conditioning was the coolest I've ever felt. Everything was clean and the food was lovely. I enjoyed every part of my stay and would highly recommend.
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Date of stay: March 2016
Location
Cleanliness
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Rich F wrote a review Mar 2016
Batu Ferringhi, Malaysia138 contributions33 helpful votes
Where to,start? I speak Indonesian, had a prior reservation, was assured I could pay on arrival. The credit card machine didn't work. They insisted on cash before my going to my room. A staff person walked me down the road to a broken ATM machine. I stormed back in, and my tirade worked after they ignored me while checking in a group. The very kind GM Mr. Firman, who jokingly said he was a fireman, came, let me pay by debit card. He offered me a drink and gave me his name card. He arranged the free 4:45am car to the airport and packet breakfast. Wake up call failed, and wifi only worked next to the room door. I have a clock. I was already up. Lack of training and lack of caring by the the front desk people mars an otherwise ok hotel. Oh, and whatever you order in the restaurant brought the waitress back with "kosong" meaning they ran out of it. I will stay there again as it is very close to the airport and I hope Mr. Firman is there to check me in. Groups and conventions plus prepaid solo guests get treated well.
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Date of stay: March 2016
Location
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: Deluxe does it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$37 - US$40 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSulawesiCentral SulawesiPalu
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Frequently Asked Questions about Sutan Raja Hotel & Convention
Which popular attractions are close to Sutan Raja Hotel & Convention?
Nearby attractions include Lore Lindu National Park (3.9 km), Talise Beach (5.5 km), and Nosarara Nosabatutu Monument (7.1 km).
What are some of the property amenities at Sutan Raja Hotel & Convention?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Sutan Raja Hotel & Convention?
Guests can enjoy an on-site restaurant and a snack bar during their stay.
Is parking available at Sutan Raja Hotel & Convention?
Yes, free parking is available to guests.
What are some restaurants close to Sutan Raja Hotel & Convention?
Conveniently located restaurants include Kaledo Stereo, Rumah Makan Heni Putri Kaili, and Careto.
Are there opportunities to exercise at Sutan Raja Hotel & Convention?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sutan Raja Hotel & Convention have airport transportation?
Yes, Sutan Raja Hotel & Convention offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sutan Raja Hotel & Convention?
Yes, dry cleaning and laundry service are offered to guests.
Does Sutan Raja Hotel & Convention offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Sutan Raja Hotel & Convention?
The staff speaks multiple languages, including English, German, Italian, Indonesian, and Croatian.