Our third annual stay here and we still love it! It's a perfect jumping off point for an early morning flight from MIA. Pool is nice, service is great, and the restaurant and shuttle complete the deal.
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Very close to the airport, highways restaurants.... No parking fee. The lobby is very nice. Front desk attendant very nice with very good customer service. The bad experience was the room. It smelled like cigarette smoke. We called to front desk to tell about the...More
Hello Jeidy M., Thank you so much for having the time to survey our hotel. I appreciate your positive comments regarding our hotel but noticed some comments about your room not smelling fresh when checking in that caught my eye. I have informed my housekeeping...More
We stayed at this hotel with my sister for 1 night during holidays. At the beginning we were very disappointed with the hotel as we were arriving from 10 hours of flight, around 9pm at Miami airport, then unable to call the hotel shuttle, we...More
Hello 310noeliej, Thank you for taking the time to contact us and inform us on the hotels shuttle services. I completely understand how frustrating it is to be getting off a plane and having to wait for transportation to your destination. On behalf of my...More
We stayed on 09/05/17 as our flight to Miami was delayed causing us to miss our connection. The courtesy airport transportation was timely however it did not start running early enough in the morning for our arrival to the airport so we had to use...More
My quiet room was on the third floor to the rear of the property. Parking was adequate and convenient to various doors and elevators. I had a king bed a sofa and large ottoman, work desk and standard closet bath layout. My wake up call...More