First impressions of the hotel is like any other Hyatt Place, nice and clean. Was only there for one night. Got up to the 4th floor and noticed a funky smell. Not sure if it was the due to the remodeling going on. When I...More
1 - 5 of 598 reviews
This hotel was being renovated during my stay. I arrived in a very early flight and they could not offer me a room before noon. The staff was very nice and friendly, quite apologetic, and offer me coffee and water and Wi Fi connection while...More
Good day! Thank you for your candor. I am pleased that our location and facilities met your needs. WE hope we can always be your choice when visting the Miami area. Sincerely Anna P.
Stayed as part of a Stay, Park and Cruise Package. Hotel is under renovation, but the Room was BEAUTIFUL! Easily one of the nicest and very, very quiet. Great value considering how much it costs to park at the cruise terminal. The free shuttle was...More
Good day! Well, I wanted to sincerely Thank You for your advocacy. I can't tell how much it means to me and my staff that our guests enjoy our facilities. We hope you can take more cruises and come see us again! At Your Service...More
"Ask for a refurbished room. Also, this hotel can be very difficult to find even using a navigation system."
"the rms are roomy and they have king or double bes with sofa beds"