We travelled as a party of 6 including a disabled 9 year old boy with wheelchair. We organised a family room (Room 1004) and a twin bed room (room 1052) and could not have been happier. The family room was incredibly spacious with lots of drawers and hangers. There was a sink, cups, bottles of water, a fridge and some delicious macarons on arrival. They had robes, pj's, comfy beds and 2 tvs. The best part though, was the view of Mt Fuji. The view is actually spectacular and worth the extra money to stay there. We had the breakfast buffet each morning, and the buffet is sensational, you can get anything you want there. The other incredible benefits of staying here is the Onsen, free for guests each day of their stay, the Fujiyama Museum (a series of artworks over time depicting Mt Fuji, which was so interesting), a skywalk on top of the building to get an incredible unobstructed view of Mt Fuji, a little french town dedicated to the animation Gaspard and Lisa and of course Fuji-Q Roller Coaster mecca of Asia. Within Fuji Q is an ice skating rink and, a food court and the best Thomas the Tank Engine themed park there is, perfect for 2-5 year olds. The hotel also has a number of restaurants, a convenience store, vending machines and a bread/cakes shop. It doesn't have laundry facilities but you can have your laundry taken away and done for you. The restaurants at the hotel range in price, we found the Macaroni club to be quite affordable, the dinner buffet was about 3 times the price, all high quality and fantastic though... The view of Fuji from the breakfast buffet is actually the greatest view from any breakfast buffet in the world ever. All in all, this hotel was the highlight of our whole trip to japan.…
With the Tokyo bus stopping at the front door this hotel could not be better placed. Adjacent to the Fuji-Q theme park and with a shuttle bus to Lake Kawaguchiko everyone is catered for. The hotel is modern and bright, rooms are large and nicely decorated. Staff were very helpful, the restaurants top class with excellent Japanese and Italian cuisine available.Room amenities included robes, slippers room safe and hair dryer with good quality bathroom supplies and towels. The bed was quite firm. The views of Mount Fuji are breath taking with the mountain being right in front of the hotel and so close that it dominates. The view from room 1007 is unbelievable and Fuji seems to be almost in the room with you. Super location for an excellent hotel.
Hotel itself was nice. With a nice view of Mount Fuji. However we had a hiccup when both our door card malfunctioned and we had to go down to the reception to get it rectified. Staff was robotic in apologising and was not really sincere at all. Thumbs down for it. The enjoyable part was the view plus the breakfast with a good view of Mount Fuji. If you wish to have late night supper, suggest to get cup noodles early as the restaurants closed at 10.30pm if I remembered correctly and in room dining was also not 24/7. Overall, the stay was just pretty alright.
The rooms are beautiful and modern, with lots of plugs and a USB port for charging phones and cameras. The view from the rooms is awesome - Mt Fuji framed in the window. The rooms are a little on the small side, but an excellent room layout provides space for two small suitcases. The spa is connected by a long hallway to the hotel. The onsen is used by a lot of locals - families, youths and elderly. You can immerse yourself in the local onsen culture. No tattoos are allowed in the onsen. The food is excellent! Walk over to the theme park connected to the hotel. You can ride the rollercoaster for some added thrills!
perfect resort with the perfect mt fuji view located just beside fuji Q theme park. recommended for family and group travelers. the view in the mornings are breathtaking and there is a good itallian restaurant here.