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Holiday Inn London - Heathrow T5

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Holiday Inn London - Heathrow T5
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364 Reviews from our TripAdvisor Community

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Showing 351: English reviews
Reviewed 1 week ago NEWvia mobile

Dorota was brilliant. When I arrived she first asked "how was your trip?" It is those little things that do it. All the rest of the service was very good as well. Restaurant has a very good curry, bar has a good Guinness and is not expensive. I definitely recommend this hotel. CVS

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1Thank Chris v
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Chris V, Thank you for sharing such a kind review and for the title you gave it – we could not have asked for a greater compliment. I can ensure you that I will share your kind comments with Dorota and the rest of the team Everyone at the hotel looks forward to welcoming you back on many more...

Derby, United Kingdom
Reviewed 1 week ago

Not bad for the price and location. Rooms are clean, tidy and functional if not glamorous. Bar and breakfast area is clean with the usual range of food and drink. Main issue was with the heat of the room. Could not get air conditioning to cool, and cannot open the windows as they are locked shut. No curtains on the...

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Thank PaulB1985
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear PaulB1985, Thank you for taking the time to review the hotel following your recent visit at the Holiday Inn London – Heathrow T5. I am glad to read your positive feedback on the cleanliness of the hotel facilities and the room. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making...

Llantilio Crossenny, United Kingdom
Reviewed 3 weeks ago via mobile

This was my first visit here and pleased with some aspects but not with others. I used to use the Holiday Inn on Bath Road opposite T3 and found this a good hotel. The T5 hotel is much smaller and it shows. However on the up side, getting to T5 takes far less time, which is one of the reasons...

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Helpful?
Thank Steve522014
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Steve522014, Thank you for sharing your lovely kind review following your visit to The Holiday Inn London-Heathrow T5 Thank you also for the detailed description of the facilities and the service provided, I am sure other travelers reading your review would appreciate the details description. Once again thank you for taking the time to leave the review and I...

Reviewed 3 weeks ago via mobile

Flying from T5 so needed a room the night before. Shuttle bus is £9 rtn to terminal every 30 mins, xx11 and xx41 from hotel currently. Room experience was good and fine for me or a couple. Very clean and looks like new. Security on lifts and staff very good. What's not to like. Will be back again.

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1Thank Michaelphil
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Michaelphil, Thank you for your fantastic review of your time at The Holiday Inn London-Heathrow T5 I am thrilled to read that you had a wonderful experience with us and were able to enjoy all aspects of the Hotel from the comfortable rooms & friendly service . We take pride in our service and attention to detail and I...

Reviewed 3 weeks ago via mobile

Very friendly staff and professional service - nice and clean rooms. But make sure u have cash 9 pounds on you as you need to take a coach to get there. Allin all a place where nothing gies wrong. You will be satisfied

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Thank Frank S
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Frank S, Thank you for sharing your lovely kind review following your visit to The Holiday Inn London-Heathrow T5 Thank you also for the detailed description of the facilities and the service provided, I am sure other travelers reading your review would appreciate the details description. Once again thank you for taking the time to leave the review and...

Bath, United Kingdom
Reviewed 4 weeks ago via mobile

Everything that you would expect from a well managed chain of hotels, polite and friendly staff, clean rooms with all the standard amenities to a good standard. Convenient restaurant with quick and courteous service , but then they have to spoil it by including a 12.5 service charge, which they then upon questioning state that it is optional. Not the...

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Thank Seayeaitch
IHGService, Guest Relations Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Seayeaitch, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am happy you chose to stay with us and regarded our staff to be friendly, clean room and amenities to be good. I am also glad to learn that the service you received at the restaurant was excellent. However, please...

Swansea, United Kingdom
Reviewed 31 October 2016 via mobile

Part of a two day Legoland trip. Room was clean bathroom and shower ideal for our stay. Check in and out simple and friendly the breakfast offer and free wifi a nice touch. Parking a little restricted

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4Thank SwanseaBoy100
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear SwanseaBoy100, Thank you for sharing such a kind review and for the title you gave it – we could not have asked for a greater compliment. Everyone at the hotel looks forward to welcoming you back on many more occasions. With best regards, Hossam Hussein General Manager

Reviewed 29 October 2016 via mobile

Very welcoming staff, clean room with nice fluffy towels and decent shower and hairdryer. Pleasant bar area and restaurant. Restaurant menu fairly limited however we were pleased with our choices. The friendly staff give this hotel the edge. We have stayed here before and will use again when flying from Heathrow.

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3Thank Linniehill
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Linniehill, Thank you for your fantastic review of your time at The Holiday Inn London-Heathrow T5 I am thrilled to read that you had a wonderful experience with us and were able to enjoy all aspects of the Hotel from the comfortable rooms & friendly service . We take pride in our service and attention to detail and I...

Reviewed 25 October 2016

We decided to stay at this hotel our last night in London to be closer to the airport. It was definitely worth it. The rooms and hotel were very clean and staff was excellent, and we could not hear the planes flying over. We ate in the restaurant that is there and that was very good as well. We took...

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4Thank Jaxx0711
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear JaXX0711, Thank you for sharing your lovely kind review following your visit to The Holiday Inn London-Heathrow T5 Thank you also for the detailed description of the facilities and the service provided, I am sure other travelers reading your review would appreciate the details description. Once again thank you for taking the time to leave the review and I...

Inverness, United Kingdom
Reviewed 20 October 2016

We planned a short break to Legoland Windsor .We drove the 597 miles on Sunday and arriving late we saw what we thought was out hotel .Oops wrong one but the very nice lady phoned the one that we were booked with and checked all was ok due to our late arrival , excellent customer service .When we arrived at...

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2Thank mm3pts
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear mm3pts, Many thanks for taking the time to write your kind words following your recent stay with us at The Holiday Inn London- Heathrow T5. I was delighted that you and your family enjoyed your stay with us and that you also I was really happy that you liked the service you received from the team and they were...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The perfect location to stay whether you're working or travelling for fun. Centrally located in the historic village of Colnbrook and Poyle, it is ideally situated for business travel with fabulous links direct to the A4, and motorway network of M4 and M25. Historic Windsor is a short drive away and has magnificent attractions such as Windsor Castle, Windsor Great Park and Eton river side. For a fun day out Thorpe Park Resort and Theme Park - you can be there in 20 minutes. ... more   less 

Additional Information about Holiday Inn London - Heathrow T5

Address: Old Bath Road, Colnbrook, Slough SL3 0PH, England
Region: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: $102 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Heathrow T5 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Arora Park Slough
Arora Park Hotel Slough
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Heathrow T5 staff and other travellers.
11 questions
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Toowoomba
over a year ago
Aurora, Ohio
Essex, United Kingdom

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Questions? Get answers from Holiday Inn London - Heathrow T5 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the 1st floor overlooking a busy road and we heard nothing through the windows .”
 of 5 bubbles mm3pts, 20 Oct 2016 | Read review
“Ensure you request a no smoking room this is your preference.”
 of 5 bubbles lesleyd, 24 Sep 2016 | Read review
“IF 2 people choose twin room beds are otherwise narrow”
 of 5 bubbles nissefalk, 25 Aug 2016 | Read review
“Top Floor Room”
 of 5 bubbles peterw663, 19 Aug 2016 | Read review
“End End of corridor are larger Rooms. Only need regular Wifi. Park close to exit to limit carrying luggage.”
 of 5 bubbles timbanks150, 18 Aug 2016 | Read review
5 of 5
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