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Cordial Mogan Solaz

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Calle la Puntilla S/n, 35138 Playa de Mogan, Mogan, Gran Canaria Spain
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Traveller (20)
Room & Suite (27)
Bathroom (1)

About

Location
Cleanliness
Service
We are pleased to welcome you to Cordial Mogan Solaz holiday homes, where the warm climate of the islands awaits you in the magical setting of Puerto de Mogan! Luxury and comfort coexist in perfect harmony in these 17 newly constructed homes making them the ideal destination for the enjoyment of a peaceful and sunny holiday in one of the most picturesque enclaves on the island. Spacious, fully equipped holiday homes with 1 or 2 bedrooms with a fresh and modern design, a terrace with private jacuzzi and other amenities that will make you dream of returning. The holiday homes adjoin the Hotel Cordial Mogan Playa, where guests staying at the Cordial Mogan Solaz will find the reception service for their stay, where they will be provided with the booked food service and where they can enjoy the swimming pools and the other marvelous facilities of Hotel Cordial Mogan Playa. Experience your best holidays at our Cordial Mogan Solaz
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Beach
Bicycle rental
Children's playground
Car park
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Bowling
Game room
Tennis court
Entertainment staff
Kids pool
Airport transportation
Car hire
Taxi service
Body wrap
Couples massage
Full body massage
Hammam
Hot spring bath
Massage
Solarium
Steam room
24-hour security
Gift shop
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Separate living room
Sofa
Telephone
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, German

Location

Full view
88Good for walkers
Grade: 88 out of 100
79Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
12Reviews6Q+A1Room tip
Traveller rating
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SteveErr wrote a review Nov 2021
Enniscorthy, Ireland65 contributions121 helpful votes
The Solaz apartments are two blocks of apartments separated by a quiet road. The two bed/bath apartments and the one single standard apartment are within the hotel grounds, the remaining apartments are across the road needing a keycard to get through into the grounds. The latter isn’t a huge problem, but it does leave one with a feeling of disconnection from the hotel if you normally stay at the Mogan Playa. Of course if you are after a self-catering option and you are less likely to use the facilities of the hotel, it could work for you. We chose a one bed one bath deluxe apartment (sleeps max 3). Check in. We were informed by the lady on Reception in the main hotel. It was her third day on the job so we were prepared to make allowances. We are always happy to allow new people on the job some time to get to grips with things, but instead we were rushed, and it cost us. We stood waiting for a couple of minutes before we were asked if we had any receipt as our booking couldn’t be located, this sort of thing is always a worry, especially when we had spent so much, all sorts go on in your head when they can’t find your booking! I stated we were in the Solaz apartments and a colleague overheard and pointed at the screen “click here”. Thankfully our booking was then located and we were given our room keys and told roughly where to go to find the apartment. If we were newcomers, we wouldn’t have stood a chance. We were told the car park was the same one as used by the main hotel guests and could park there once we’d dropped off our bags. Only after we’d finished and were walking away a bit perturbed, were we caught up by a senior, asked if we wanted a map, and told the car park was actually under the apartments. In the past, we stayed in the main hotel and were warmly welcomed with a drink of choice, bags placed on a trolley and bussed to our room with pool towels and a run-down of where things were and what, if anything, had changed. Other couples in front of us were at the desk for several minutes, we were rushed through in around two or three including the time it took to locate our booking. Because of this we felt ‘in the way’ of people booking in to the main hotel and had the effect of feeling disconnected and unwanted in the main hotel. We were on our own with our cases etc. and made our own way to the apartments. The apartments are relatively new and well furnished. They each have a washer and dryer, dishwasher, sink, hob, microwave oven, fridge/freezer, plenty of glassware and crockery and a decent array of cutlery and kitchen implements. No oven though, so be aware of that if you intend to cater for yourself. The lounge area is adequate enough. There is a balcony with table and three chairs with fake grass. Bed wise, two singles pushed together in one room. There is only just enough room to scoot around the side nearest the wall, sideways! The third ‘bed’ is the sofa in the lounge so be aware if the people using the bedroom need to use the bathroom in the night, they will be walking through your ‘bedroom’ to get there. There are 2 TVs, one in the lounge and one in the bedroom. English channels are limited to one; Sky News International. A spiral staircase up outside the door takes you to a terrace that has three sunloungers, a cold water shower and a hot tub. Again, fake grass is laid. On a hugely positive note, the ladies work hard keeping the rooms spotless, they get the full five stars plus. We tipped daily as they work solidly all day, always masked, always polite and never moan (to us anyway). Negatives: Internet connectivity. A complete joke. Apple users, be aware, the system they use hates all Apple products. iPhones, iPads and MacBooks. Slow to connect, regular disconnections, super-slow speeds. For those of you who are old enough to remember ‘dial-up’; that was more reliable. I did a Speedtest; 0.41mb/s download and 0.1mb/s upload (see screen-grab), that’s slower than dial-up from the ‘90s. They suggest video streaming capability, absolute rubbish, not a chance. Video conferencing? In your dreams! Oddly, in ’15, ’16 and ’17 it was a lot faster so something has gone very wrong here too. Thankfully we had roaming 4G on our phones and reverted to that for the majority of the time. The lift is almost useless, it was not working more than it was in our 15 days there. One time we used the lift it broke down while we were in it! It started its ascent, bounced a bit, sounded and alarm and we thought we were stuck. Luckily after a short while it descended back down to the ground floor and the doors opened. We never used the lift again after that. My guess is the hotel is on first name terms with the lift engineer. Be aware if you are less mobile, there is a long flight of stairs to get up to the rooms and when the lift isn’t working, there is no alternative. Remember, if you have heavy suitcases, no lift and no bussing of your cases means lugging them up a long flight of stairs yourself. Although there is plenty of hot water, it does take a long time to get through. There was no information pack that would have been useful to have so we could use the air conditioning, washing machine etc. There was also no fire safety information in the room and no evacuation information in the event of an alarm which I would have thought was a legal requirement? All there was was a notice stating you can only use the hot tub at certain times. Originally when we booked, the hotel’s own website stated breakfast was taken in the smaller breakfast room that the suites used. On arrival, we asked about this and was rudely told that was not the case and to use the main breakfast area. Also, take care as there are one or two items seen on the website that are not actually in the rooms (plants, a juicer, magazines etc.) The sanitiser at the entrance worked when it wanted to. As for the facilities, there are a few in the blocks themselves (hot tub for example), for the rest you have to go into the hotel grounds. As that is the Cordial Mogan Playa, I wrote a review on that listing. Worth a read if you are intending to book Half or Full Board as it’s an eye-opener. For the price charged, its not worth it. We spent 4 nights in an AirBnB in the mountains previous to our stay here and we were disappointed in what we got here. Next year we will be booking our AirBnB house for the duration as it was not only significantly cheaper, but far superior. Perhaps we’ve just grown out of these big commercial hotels that are beholden to their shareholders, who knows. But what we do know is this was our fourth visit to the Cordial Mogan Playa’s hotel and facilities but it will be our last.
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Date of stay: November 2021
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Room Tip: Ground floor accessible are best as the lifts are very unreliable.
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peanut31 wrote a review Nov 2021
Lincolnshire, United Kingdom384 contributions222 helpful votes
+1
This was our first holiday after the Covid lockdown, and we were slightly nervous of what to expect with the Covid precautions. We had visited Puerto Mogan many years ago and stayed at the Mogan Valle apartments with family. We always said that one day we would return and stay at the hotel. However, we spotted a new addition to the hotel the Solaz apartments and we were so glad we picked this. We stayed in apartment 301, the first apartment in our row, which is situated across the road from the main hotel. The 2 bedroom Solaz apartments I believe are within the main hotel complex just pass the tennis court. However, this is not a busy road, very quiet, and you access the apartments with a key card. We were situated up three flights of stairs. Unfortunately, the lift had broken and despite an engineer being called, it never worked during our week stay. It wasn’t an issue for us as happy to use the stairs after all the ice cream consumed. The apartment is very modern and well equipped, and immaculately clean. we had two balconies, one had three chairs and table and the upper balcony had the hot tub and three sun beds. It was a sun trap, and absolutely brilliant. The bedroom had two single bed, it would of been nice to have a double or king size bed. Within that room was a safe you could hire. We were bed and breakfast and we shared the restaurant facilities with the hotel. The breakfast was buffet style and very good choices. It was nice to see that they did a small gluten free section of bread and pan de chocolate and other pastries. As I am gluten intolerant and as breakfast was a success, we decided to try the buffet evening meal at the restaurant, and paid €24.00 each excluding drinks. I have to say that I was slightly disappointed with the gluten free offerings. They have all the allergy cards out, but not filled out correctly. They were either blank, or not correctly labelled, I spotted a few people asking about the ingredients in the food. for example; breaded potato croquettes I enquired if they were GF and the restaurant manager said that it was a new system they were getting use to and it wasn’t correct. It was even more confusing when they had tick the wheat symbol for a piece of fruit. He did get the chef, and even he was confused over the ingredients and items I could eat. This is very poor and not acceptable, worried about what I could have (anyone that is a coeliac will know it’s hell on earth if accidentally eaten gluten) I stuck to salads, cheese and plain meats or fish that evening. Dessert was a no go for me, as asked again what was ok, the chef did kindly make me a dessert, which was fantastic and I was told to ask for him if I came back again for a meal, but, I didn’t want to do that, I just wanted to pick something from the display like others. We didn’t eat in the restaurant after that and had meals out around Puerto Mogan. Staff worked all very hard and were very friendly. There were constantly cleaning. There were a few customers that decided that it was fine to either wear their face mask on the bottom of their chins, or not wear them whilst walking around the dining area or hotel. Management were quick to ask them to return with a mask. Plenty of hand sanitiser about. I had two back massages in the spa, your temperature is taken when you arrive. I had Maria and she tried her best to get rid of my back and neck knots. We would definitely return to the Solaz apartments and Puerto Mogan as it’s a lovely area and had some wonderful meals out.
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Date of stay: November 2021Trip type: Travelled as a couple
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Marloes O wrote a review Aug 2020
Amsterdam, The Netherlands13 contributions3 helpful votes
After staying at the Mogan Playa hotel for a couple of years, we had a look at these newly constructed apartments last year and decided to book a week there this year. First of all, because they looked absolutely terrific & super comfortable and second, we just didn’t fit in the Mogan Plays family room anymore (2 adults, with 2 teenagers now counting as adults & a 5 year old).. Long time we were unsure of whether we could actually go because of COVID 19. But glad we went in the end. The Mogan Playa hotel facilities only opened on July 17, so first 2 days we had dinner and breakfast (and pools) at Mogan Valle. Fine solution. After that we could enjoy the buffet at the new Mogan Playa restaurant. Great choice! The combination of the comfort of the Solaz apartments with the facilities of Mogan Playa is wonderful and suits us really well! Admittedly, not all facilities were open (yet), but we didn’t really miss the animation, kids club and bowling alley that much. In short; apartments really beautiful and comfortable. Good beds, nice showers. Enough space to relax inside and outside the apartment. And enough storage space. Also things like a washing machine and dishwasher make it such a pleasant place to stay. The jacuzzi is great of course! Very relaxed to have a drink in your own private jacuzzi. We had a 2 bathroom apartment, with 5 people the 2nd bathroom was really welcome! Only thing was that we had some problems with the airconditioning the first couple of days. Probably also because it wasn’t used much the past couple of months. They really did best to solve it for us. But it got pretty warm inside. Food & drinks and swimming pools at Mogan Playa, what can I say: very good! Even new coffee machines at the restaurant with very decent coffee. Of course it takes some time to get used to the new situation where the staff had to put all the food on your plate and distance is required. Results: waiting lines for the eggs in the morning for example. No big deal, but hope things will get better as it’s getting busier. The Playa hotel really made the best out of these lockdown months by doing several renovations at the restaurant, swimming pools and some of the toilet buildings at the pools. Well done! It looks very very nice. Staff seemed happy to be back at work and friendly as always. We had the best and most relaxing holiday you can have given the situation. Thank you Cordial staff!
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Date of stay: July 2020Trip type: Travelled with family
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KIERAN D wrote a review Oct 2019
Dublin, Ireland4 contributions5 helpful votes
The Good 1.The apartments are beautiful lovely location very well kitted out Dishwasher,washing machine, full size fridge freezer,jacuzzi on the roof terrace. 2. Staff in general are very nice. 3. The grounds of the hotel are lovely. The Bad 1. We paid half board plus we were asked every evening if we were half board plus to the point of it being embarrassing. 2. Our table was given away one evening but we were made feel we were in the wrong. 3. The card keys stopped working no access to the hotel (some of the solaz apartments are across the road not in the main hotel grounds). The intercom was not answered I had to jump the wall to get to the hotel reception. This should be look at from a health and safety point of view. 4. Men having to wear long pants at dinner this should be stated when booked seems very outdated(temperature was 30 degrees). 5. The hotel is not suitable for children between 2-5. The playground needs to be updated seem unkept and lacking any real play items(also small stones are not suitable for a play area)
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Date of stay: October 2019Trip type: Travelled with family
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NPH wrote a review Sep 2019
2 contributions4 helpful votes
We are a family of 4 with 2 children aged 4 & 8 and had visited Mogan twice before ( which by the way is an absolutely perfect destination for a relaxing family holiday ) but had never stayed at the Cordial. I'll be honest by saying that I booked to stay in Solaz after I'd had quite a few beers and I actually thought I was booking to stay in the main hotel!! It wasn't until the next morning I realised I'd booked to stay in an apartment block that wasn't even finished,had no online reviews and the only images available were that of a computer generated artists impression of what it may look like when finished! The hotel reception were very re-assuring when i called for a progress update so I stuck with the booking and I am so glad I did!! We had a 1 bathroom 2 bedroom appartment and it was stunning. Very clean, spacious and modern. The roof terrace was massive and the hot tub looking over Mogan was fantastic. From a location point of view Solaz is really good. The hotel and all it's great facilities are literally over the road ( which is a quiet dead end so very little traffic) and the beach and restaurants are literally a few minutes away. The biggest testament I can give Cordial Solaz is that we are going back next year and for even longer!!
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Date of stay: August 2019
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PRICE RANGE
US$180 - US$422 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsGran CanariaMoganPlaya de Mogan
NUMBER OF ROOMS
17
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Frequently Asked Questions about Cordial Mogan Solaz
Which popular attractions are close to Cordial Mogan Solaz?
Nearby attractions include The Outlaws Bar-Mogan (0.5 km), Puerto de Mogan (0.5 km), and Mirador de Puerto de Mogan (0.5 km).
What are some of the property amenities at Cordial Mogan Solaz?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Cordial Mogan Solaz?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Cordial Mogan Solaz?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Cordial Mogan Solaz?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Cordial Mogan Solaz?
Conveniently located restaurants include I Love Mogan, Gelatomania, and El Jamonal de Mogán.
Are there opportunities to exercise at Cordial Mogan Solaz?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Cordial Mogan Solaz have airport transportation?
Yes, Cordial Mogan Solaz offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cordial Mogan Solaz?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Cordial Mogan Solaz?
The staff speaks multiple languages, including English and German.
Does Cordial Mogan Solaz have any great views?
Yes, guests often enjoy the ocean view available here.