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See all 4 hotels in Clarens

Protea Hotel Clarens

308 reviews
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Traveller (126)
Room & Suite (54)
Dining (13)
Overview
  • Excellent30%
  • Very good47%
  • Average20%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from Protea Hotel Clarens
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (308)Write a Review
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93
132
60
7
4
Show reviews that mention
All reviewslovely hoteldeluxe roomhotel is centrally locatedprokard memberrecommend this hotel to anyonebuffet breakfastmountain facing roomswithin walking distancelarge varietyhand basinrooms are smallquaint little townrestaurants and shopsshort noticeundercover parkingpark your carcomfortable stay
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1 - 5 of 296 reviews
Reviewed 1 week ago via mobile

Our stay at this hotel was nothing short of amazing. From the breathtaking views to the fantastic staff. Our entire stay was simply excellent. Your staff are real assets to your hotel, and each one of them are simply awesome. They took care of our...More

Thank Nirasha_Sumeeth
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded yesterday

Dear Nirasha_Sumeeth, Thank you very much for taking the time to review your stay here on Trip Advisor. We truly appreciate your kind words about our STAFF. It's definitely a boost for us every time we hear positive reviews such as yours. We will be...More

Reviewed 1 week ago

Clarens Protea Hotel is the only known franchise in this little town, that being said, the hotel does everything right to bring through that feeling of small town charm. The hotel is well equipped and offers all the amenities that you could want. A very...More

Thank Kendall_Law
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded yesterday

Dear Kendall_Law, Thank you very much for taking the time to review your stay here on Trip Advisor. It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your...More

Reviewed 1 week ago

I booked for a table of 4 for Christmas day lunch. Cassandra was wonderful and made the day very special. She arranged a table which was suitable for a wheelchair as my daughter had cracked her femur and was in a wheelchair. The buffet was...More

Thank Carin14
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 1 week ago

Dear Carin14, Thank you for posting your glowing review here on Trip Advisor. We are absolutely thrilled to hear how much you enjoyed the Christmas lunch here at the hotel on Christmas Day. I will be sure to share your feedback with our TEAM that...More

Reviewed 2 weeks ago via mobile

As a prokard member I am very familiar with what this hotel chain has to offer. What stood out at this lovely hotel in the heart of Clarens was the staff. Daniel took every effort to fit our family of 4 in same day and...More

Thank NouGaanOnsBraai
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 2 weeks ago

Dear NouGaanOnsBraai, I was absolutely delighted to read your amazing review here on Trip Advisor after you came to give me some feedback in person the other day. It is always a pleasure to welcome Prokard Members and loyal Protea Hotels GUESTS to our hotel....More

Reviewed 2 weeks ago via mobile

It has been a long time since i have slept well in a hotel! This Protea hotel was amazing! The attendants at reception were so polite and obliging! We needed to extend out stay on short notice and the manager responded immediately and also managed...More

Thank 264arisham
Response from KarenB_PHClarens, General Manager at Protea Hotel ClarensResponded 2 weeks ago

Dear 264arisham, Wow! What a wonderful review. Thank you for taking to share your experience with us here on Trip Advisor. We truly appreciate your kind words about our STAFF. It's definitely a boost for us every time we hear positive reviews such as this....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Concierge
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$100 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$100 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (126)
Room & Suite (54)
Dining (13)
Pool & Beach (10)
Hotel & Grounds (120)
Bathroom (2)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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GwenLancashire
8 October 2017|
AnswerShow all 2 answers
Response from Tjaart V | Reviewed this property |
I am positive the pool will be open and would be swimmable, however, with the cold spell be having currently it might be rather on the colder side, but with a warm day over your stay it would be very refreshing.
0
Votes
sasahnetshi
10 November 2016|
AnswerShow all 3 answers
Response from KarenB_PHClarens | Property representative |
There are fantastic hiking and cycling trails, extreme sports, fresh mountain air and beautiful views available. No fitness center in Clarens, however if you really want to use a gym, there is in Bethlehem as well as a... More
0
Votes
Room Tips
"Top floor rooms are better and quieter"
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"Ask for a room with a mountain view. Those away from the pool are quieter."
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"Our family occupied 2 rooms one with a street view the other with a mountain view. The latter were beteer."
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"Ask for rooms with Mountain view."
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