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BEST WESTERN Pontypool Metro Hotel

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BEST WESTERN Pontypool Metro Hotel
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332 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Reviewed 11 September 2016

Review collected in partnership with Best Western GB
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Thank margaretp808
London, United Kingdom
Reviewed 11 September 2016

I stay at this place regularly and is my preferred choice if I have to stay in that area.This is because of the staff. They are helpful and welcoming. Rooms are clean and well maintained. Overall, good value for money.

Review collected in partnership with Best Western GB
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Thank chandraag
Manchester, United Kingdom
Reviewed 5 September 2016

We arrived at 12 noon and booking in is at 2 pm. The allocated room was not ready but a run upstairs (by the one of the Jill Friday's) to see the maid, found a room that was ready. We were promptly transferred and duly retired upstairs. All this with a smile and no effort. We returned in the evening...

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Thank Peter H
Reviewed 5 September 2016 via mobile

We booked a family room which ticked all the boxes. Bed was comfy had a bath and shower. Room was clean. A lot of our relatives stayed as it was my grandparents wake and they all feel the same. The staff were lovely and on the Saturday evening we took up the whole bar area. We were made to feel...

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Thank amtuttifrutti
Reviewed 4 September 2016 via mobile

Our large family descended upon this relatively small hotel this weekend and the staff really helped to make our stay special :-) We occupied several rooms and then had our local family join us in the bar/lounge one evening and found that nothing was too much trouble for these lovely ladies! They even helped to entertain some of our younger...

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Thank Becky M
Camberley, United Kingdom
Reviewed 31 August 2016

Quiet location, convenient for travellers off the M4. Good to access the Brecon Beacons and the South of Wales. Excellent service from the staff. Clean room with all one needs. Thought it was a bit overpriced for what it offers.

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Thank KaterinaR-B
A TripAdvisor Member
Level Contributor
9 reviews
4 hotel reviews
1 helpful vote
Reviewed 23 August 2016 via mobile

Nice hotel, clean & tidy. Stayed in Room 116 which smelt very faintly of sewerage, other than that a nice modern but quite small room. The receptionist on arrival was warm, friendly & chatty made us feel very welcome. Would recommend & stay again. Thanks

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Thank A TripAdvisor Member
Crawley, United Kingdom
Reviewed 15 August 2016

From the pictures it doesn't look like the hotel is in a service area. When we arrived we thought OMG what have we done. However, once over the shock we were pleasantly surprised. We were greeted by nice friendly staff with smiles around. Their keycard machine was on the blink for 15mins, so we were shown to our room, which...

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1Thank Simon555
Devon
Reviewed 24 July 2016 via mobile

We knew the location of this hotel as we had stayed there previously when it was a Travelodge. We only stayed one night and were given a quiet room overlooking the car park as we requested. The rooms are much improved and the small bar and food area are a great addition. The lady on reception was very friendly and...

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Thank Magpie200
Cwmbran, United Kingdom
Reviewed 19 July 2016

Friends from Camberley Surrey kindly took our offer to visit us in South Wales so a convenient place just off the M4 was in order. Situated off the Pontypool bypass behind the Shell petrol station and near a railway line thought at first this was going to be noisy to stay...but no, very quiet. A Great Western Metro hotel a...

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1Thank bryn j

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The first thing you'll notice when you step inside the BEST WESTERN Pontypool Metro Hotel is that it's a newly refurbished, boutique-style hotel, designed to put an instant smile on your face. So you'll be able to check in, sit back with a coffee from the on-site Starbucks, relax and enjoy your surroundings. A real gem of a hotel. Situated on the outskirts of Pontypool, The hotel is in an ideal location from which to explore South Wales - you'll be just a short distance away from a wealth of heritage, culture and countryside attractions. ... more   less 

Additional Information about BEST WESTERN Pontypool Metro Hotel

Address: Lower Mill Field | Gwent, Pontypool NP4 0XB, Wales
Region: United Kingdom > Wales > Southern Wales > Torfaen > Pontypool
Price Range: $75 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Pontypool Metro Hotel 3*
Number of rooms: 53
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pontypool Metro Hotel staff and other travellers.
1 question
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Oldham, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN Pontypool Metro Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 2 rooms both good.”
C1080TXdianam, 18 Mar 2017 | Read review
“Get a room on the car park side, furthest away from the reception area”
Awislon, 16 Nov 2016 | Read review
“Ask for a room overlooking the car park as there's a busy road at the front”
mktony, 7 Nov 2016 | Read review
“Had room facing car park no noise”
V3853UVmarkb, 1 Nov 2016 | Read review
“Request room not backing onto road - however these are still perfectly ok”
lynharding2016, 14 Oct 2016 | Read review
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