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Premier Inn Pontypool Hotel

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Premier Inn Pontypool Hotel
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384 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Pontypool Hotel
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Showing 383: English reviews
Birmingham, United Kingdom
Reviewed 20 January 2016

The staff in this hotel are fantastic. Our room was very clean, warm and comfortable. The staff go out of their way to help you with any if your needs. We didnt book a breakfast but were told we could do so if we changed our minds. My son was made to feel welcome too he called it his new...

Thank lsmithy1983
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Thank you for choosing Pontypool Premier inn, we are always happy to hear of a great stay, i will be sure to pass your comments onto my staff who will be pleased to hear they did a great job.

Greater London, United Kingdom
Reviewed 13 January 2016

one of the most comfortable places l have stayed. Spotlessly clean, helpful staff. Definitely recommend! Cosy bed, just like its advertised on tele and more. Tea and coffee facilities were an absolute bonus.

Review collected in partnership with this hotel
1Thank barblane
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Its always lovely to hear good comments from our guests who have shared their happiness with us here at Pontypool premier inn, we strive to make your stay a great one, thank you, and hopefully we will see you again in the future.

Manchester, United Kingdom
Reviewed 8 January 2016

Excellent hotel with very pleasant staff. Big room with big bed. Very clean. Hotel is next to a Harvester restaurant with simple but good food and reasonable prices. Next time we go to Pontypool will stay there again.

1Thank menendezroche
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Thank you for taking the time to respond, its always lovely to hear kind , friendly comments about our hotel and staff.Its very important for us to make our guests feel brilliant and to assure you have a greats nights sleep, thanks again .

Bristol, United Kingdom
Reviewed 5 January 2016

Great place to stay,lovely friendly staff who made our stay that much better nothing was too much trouble for them. Rooms are spotless.Breakfast well worth the money.Would highly recommend staying here

1Thank Chez329
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Thank you for choosing Pontypool Premier inn, we are happy to hear your stay was a great one. Hope to see you again in the future.

Reviewed 22 December 2015

Great location for Brecon Beacons with all the great walks and views (providing it's not raining, well it is Wales!!!) Very reasonably priced and staff are very helpful... Good links to M4 which is only around 15 minutes away and very easy to find... Found a few lovely country pubs close by (Horseshoe Inn especially, wood burner and amazing food).......

Thank saitken10
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

We strive to make your stay as comfortable as possible , thank you for your kind words , i will pass your comments onto staff who will be happy to hear such positive feedback.

Reviewed 21 December 2015

Good efficient staff. Lovely rooms. Check in was very easy. Staff in restaurant very attentive and helpful. Rooms very clean, well equipped, and peaceful. The beds are extremely comfortable. Recommend to all our friends

Thank Bryn J
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

We at Pontypool Premier Inn are happy to read such great reviews from guests, thank you for choosing us , we love making our guests feel brilliant through a great nights sleep.

Reviewed 20 December 2015

Stayed a couple of nights here. Friendly welcome and willing to please. Good value for money and would highly recommend. The Harvester restaurant next door is very handy if you want a meal and a pint. Not gourmet food but does the job.

Thank julesverne22
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

We are happy to read your kind response, thank you for choosing Premier Inn, i will pass your comments onto my staff here at Pontypool.

Staffordshire, UK
Reviewed 19 December 2015 via mobile

We've all heard about them, the elusive £29 Premier Inn room at a hotel you may actually want/need to stay at. Well, I can confirm, we found one on a recent visit to see family! Admittedly £29 is room only (no brekkie) but yes, they do exist! I have to say the hotel was great value for money - the...

Thank Dutton81
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Thank you for your kind words,we also love our guests getting the opportunity to try our £29 rooms . Hope to see you again in the future.

Plymouth, United Kingdom
Reviewed 18 December 2015

Our visit to the area was stressful family business made easier by retreating to friendly service, a comfortable room and good food. The Harvester Restaurant next door was very good value with good food and service. Thank you.

Thank Sharon L
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Thank you for leaving your views for us to read through, its always important for us to see that your needs are met, glad we were able to make your stay a comfortable one .

St Ives, United Kingdom
Reviewed 16 December 2015

Although this is on a busy roundabout I could not hear the traffic from my room due to the extra double glazing. Staff were all very helpful and friendly. I had stayed previously in September and I was recognised by Lynn

Thank Rosemary H
Craig H, Manager at Premier Inn Pontypool Hotel, responded to this review

Its always good to read through a happy response, your kind comments will be passed onto staff, thanks once again and see you again soon.

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  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Meeting Rooms

Additional Information about Premier Inn Pontypool Hotel

Address: Tyr'felin | Lower Mill Field, Pontypool NP4 0RH, Wales
Region: United Kingdom > Wales > Southern Wales > Torfaen > Pontypool
Price Range: $88 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Pontypool Hotel 3*
Number of rooms: 49
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Also Known As:
Premier Inn Pontypool Hotel Pontypool
Holiday Inn Newport
Premier Inn Newport
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go down the road to Cwmbran. 5 x better rooms.”
macciedavids, 28 Feb 2017 | Read review
“our room was lovely so I think any room would suit with or without children”
maggiedot1, 20 Sep 2016 | Read review
“We had a ground room as there is no lift.”
PUDDING2014, 19 Sep 2016 | Read review
“No bar so all rooms are pretty quiet (pub is next door)”
dampdave, 15 Sep 2016 | Read review
“Probably best to be at the back of the building as this is further away from traffic noise”
j1954g, 2 Jun 2016 | Read review
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