We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Palace Hotel

View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Great Deal
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Best Western Palace Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

492 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 43: English reviews
Start your review of Best Western Palace Hotel
 Click to rate
Sturtevant, Wisconsin
Reviewed 2 weeks ago

The hotel itself is very nice. Lots of amenities, rooms clean and well appointed, roomy bathrooms with body jets on the showers. My quibbles are that this is difficult to get to if you do not have a car. (Note, if you are driving, you will find a dedicated parking garage, so that might be a plus for you.) I...

Thank rsetzer9999
Canterbury, United Kingdom
Reviewed 17 April 2017 via mobile

Everything about this hotel was superb from start to finish. Reception staff, room, food, restaurant team, local information, etc., etc., etc. Nothing was too much trouble. It's where we would stay if we return to San Marino.

Thank K J
Reviewed 9 April 2017 via mobile

my husband and me we were travelling around and chose this hotel because it's rating was good enough and the price was attractive. the stuff at the reception was kind. the room was rather big but could be kept better.. dirty walls left not very nice impression. and no slippers. very weird for the 4* hotel... and water in miniatura...

1Thank Наташа Р
Reviewed 14 February 2017 via mobile

We used the hotel to stop over for a night, travelling by car. Very good garage, very good location if you travel by car, safe, good breakfast and very comfortable room. Might be good when re-visiting San Marino.

Thank toniobStVenera_Malta
Matteo S, Responsabile relazioni con la clientela at Best Western Palace Hotel, responded to this review

Dear toniobStVenera_Malta, Thank you for your opinon. We are glad you enjoyed our comfortable rooms, the breakfast and location. We wait you for your next vacation in San Marino. Warming Regards

Stoke-on-Trent, United Kingdom
Reviewed 13 February 2017

Stopped here for only 1 night. Arrived late and up early for a business meeting. The room was pleasant and open, if a little dated. There is bar in the surrounding area and the one in the hotel is only average. Breakfast was very good.

Thank WilliamBark
Wadhurst, United Kingdom
Reviewed 23 January 2017

Quite a long walk to the room but quiet. The restaurant staff were excellent. The room was a little sparse but large. The hot breakfast was extremely limited with hard scrambled egg and bacon only. This could be improved with more hot food available

Thank johnlwfuller
Matteo S, Responsabile relazioni con la clientela at Best Western Palace Hotel, responded to this review

Dear johnlwfuller, thanks for your review. We are glad you appreciate our rooms for their noisless and comfort. We wiil improve our hot breakfast adding other hot food in our buffet. We wait you for your next stay in San Marino. Kind Regards

Preston, United Kingdom
Reviewed 26 November 2016

I have visited San Marino for the first time on one of my business trips. It's a very nice country and I am very pleased with the standard. The Hotel was well situated for our needs. Not within walking distance to anything. If you don't have a car, you do need a taxi to get to places. Hotel very nice,...

Thank Ray K
Nettersheim, Nordrhein-Westfalen, Germany
Reviewed 13 November 2016

Very small, but nice rooms. Television defective, air conditioning defective. No help, or problem solving by the hotel staff. For almost all colleagues. Poor locking system. Loud to the street. Room girl awakes one, despite shield..Bad location in the city. Great restaurant. Never ever.

1Thank MaikLi
Reviewed 30 August 2016

Positive: We booked a suite and was delighted to find what we needed. The room was clean, had decent AC, and a clean bathroom. Shower was nice and clean. If you want to stay in a reasonably priced hotel with regular amenities one would expect then this is the place for you. Good price for the room, has an average...

2Thank JaJa P
Reviewed 28 August 2016 via mobile

Was a very nice relaxing hotel. The pool was nice and open until 2200. Breakfast was only €6! And the food was pretty descent too. I didn't much care for the dinner menu and the dessert seemed like it was frozen from a box. However, the hotel was close to a bus stop for San Marino and a sports bar...

Thank Johnnyp1389

212 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (173)
Hotel & Grounds (14)
Bathroom (14)
Room/Suite (26)
Dining (7)
Business Centre/Function Rooms (2)
View from Room (3)
Pool/Beach Area (11)
Other (96)

Management photos: Courtesy of the property manager

All Management Photos (39)
Pool/Beach Area (7)
Hotel & Grounds (8)
Business Centre/Function Rooms (10)
Dining (2)
Room/Suite (6)
Bathroom (3)
Other (3)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Serravalle
4.7 km away
Oste del Castello Wellness & Bike
3.5 km away
Hotel Ristorante Cesare
Hotel Ristorante Cesare
#1 of 11 in City of San Marino
549 reviews
2.2 km away
Grand Hotel Primavera
Grand Hotel Primavera
#2 of 4 in Borgo Maggiore
542 reviews
Show Prices
Show Prices
Show Prices
3.6 km away
Grand Hotel San Marino
Grand Hotel San Marino
#2 of 11 in City of San Marino
639 reviews
3.7 km away
Hotel Joli
Hotel Joli
#3 of 11 in City of San Marino
450 reviews
5.0 km away
Hotel San Marino iDesign
Show Prices
Show Prices
Show Prices


  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Punto di incontro ideale per chi desidera l’eccellenza, il Best Western Palace Hotel dispone di 91 camere, junior suite e suite. In un ambiente raffinato, posizionato lungo la Superstrada di San Marino e quindi vicinissimo alla Riviera ed allo stesso tempo al centro storico della Repubblica di San Marino, mette a disposizione degli ospiti una molteplicità di servizi. Il Centro Congressi con sale modulabili sino a 800 posti, la piscina coperta panoramica ed il centro benessere, la garanzia di un ampio parcheggio, ma soprattutto tanta ospitalità ed un servizio davvero unico. ... more   less 

Additional Information about Best Western Palace Hotel

Address: Via Cinque Febbraio, Serravalle 47899, San Marino
Region: San Marino > Serravalle
Price Range: $126 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Palace Hotel 4*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Cancelon, Priceline, TripOnline SA and Hotel.de so you can book your Best Western Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Palace Hotel staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Best Western Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quietest rooms to the rear of hotel”
johnlwfuller, 23 Jan 2017 | Read review
“Room to the street extremely noisy. Outstanding view of ... nothing.”
MaikLi, 12 Nov 2016 | Read review
“Single rooms have a small little courtyard, suites are not worth it.”
DesertFoody, 3 Aug 2016 | Read review
“Go somewhere else”
bucknikkid, 18 May 2016 | Read review
“Try to get a room near the front to avoid a long walk to the lifts.”
neilf189, 13 Oct 2015 | Read review
5 of 5
US$80* /night
View Deal
View all 8 deals
Prices are for 1 room, 2 adults
Change dates