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Hilton London Syon Park

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Hilton London Syon Park
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1,680 Reviews from our TripAdvisor Community

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Showing 1,636: English reviews
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Reviewed 4 days ago NEW

Good hotel, decent but very expensive food. £200 for the night without breakfast for a hotel in Greater London with no access to nearby tube links. Overall clean and pleasant. I'll be avoiding this again.

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Helpful?
Thank Emjaykays
London
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017

After a relatives funeral, we held the wake at Hilton Syon Park and the service was impeccable. Understandably it was a very upsetting time for the family but the team members who were looking after us in Syon room 1 were just wonderful. I would like to personally recognise the supervisor on duty, Demian, who lead the team in delivering...

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2Thank AmberTheExplorer
About Hotel's Favourite Review
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear AmberTheExplorer, Thank you very much for taking time to share your kind words with us even through such difficult time. I am delighted to hear our team members looked after you so well and that you were able to enjoy such a special event for your family. Please accept my sincerest condolences. I will of course make sure that...

Reviewed 5 days ago NEWvia mobile

Booked a last minute weekend away for our anniversary. Paid a fair amount t g money and don't feel as though value was felt. Check in was fine but we went to use the spa facilities we where told that there was no room and told to come back in a hour. This was a huge disappointment as we where...

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Helpful?
Thank Suk D
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Suk D, Thank you for taking the time to share with us your valuable comments following your recent stay at the Hilton Syon Park. We apologise for the shortfalls in service you experienced in our spa and we thank you for bringing these to our attention. I strongly believe that these issues you have rightfully mentioned are the exception...

London, United Kingdom
Reviewed 6 days ago NEW

My husband and I stayed at the hotel as a late Valentine's Day celebration for a romantic getaway. The hotel itself is well maintained, decorated beautifully and is in a good location surrounded by Syon Park greenery. We booked directly with Hilton as Honors members and took advantage of their upgrade offer to request a King room - which came...

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Helpful?
Thank joemcd121
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear joemcd121, Thank you very much for sharing your experience following your recent stay at the Hilton Syon Park. First of all I would like to extend our sincerest apologies for the level of slow service you have experienced from our Room Service team. Please rest assured that this is not what we usually offer to our guests and we...

Bromley, United Kingdom
Reviewed 1 week ago NEW

Lovely weekend stay at this hotel. Breakfast buffet was the best i have ever experienced in a hotel before! The bathroom was amazing with a tv to watch whilst you relax! I stayed in the kingg junior suit and would highly recommend this room! Spa and pool was beautiful and very clean! Customer service 100% from all staff members! Would...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Bristow H
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Bristow H, Thank you very much for such praising feedback about our hotel and team members. It will be such a pleasure to share it with the entire team during our monthly celebrations. We will be looking forward to welcoming you back in the near future. Kind regards Greg Crawford General Manager

Montreal, Quebec
Reviewed 1 week ago via mobile

Spent a few days there, I have to admit service is friendly and the rooms exceptionally clean. Although I think it's a little pricy to drink there the bar tenders and waiters really make you feel at home and worth the extra pound or two. The food and breaks fast is exceptional. Staff are wonderful and facility has plenty to...

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Helpful?
Thank PeterDDDD
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear PeterDDDD, Thank you for your kind feedback about our hotel and team members. I am delighted you felt like at home in our Bar and that enjoyed our famous Hilton breakfast. We will be looking forward to welcoming you back in the near future. Kind regards Greg Crawford General Manager

Morar
Reviewed 1 week ago

We stayed in this hotel while we went to the England v Scotland rugby match at Twickenham. The hotel is set in the grounds of a park so doesn't suffer from traffic noise. Our room was spacious and comfortable. The restaurant was surprising good and breakfast has to be the best we have experienced in a 'chain' hotel. The staff...

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Helpful?
Thank LabLoverMorar
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear LabLoverMorar, Thank you for your feedback and kind words about our hotel. I am very happy to hear you enjoyed your time with us and that you are planning a return visit. We will be looking forward to welcoming you back. Kind Regards Greg Crawford General Manager

St Albans
Reviewed 1 week ago

Second visit to this lovely hotel in beautiful grounds. Good sized room and bed - not much of a view but didn't stay here for the view. Walked to Kew gardens and along the River Thames to Richmond and back. Stopped at the London Apprentice for Sunday drinks and nibbles which is just outside Syon park. Had great selection of...

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Helpful?
Thank Courtgazza
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Courtgazza, Thank you very much for taking time to share your feedback. I am so happy to hear that our team members looked after you. I will personally make sure they are rewarded for their excellent customer service. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 1 week ago

I went with my mom on a special Sunday package including 25 min spa treatment, 3 course dinner and breakfast. It was the absolute perfect stay. Room was huge and beautiful, the staff super attentive, spa treatment was great, pool and facilities are really good, dinner and breakfast amazing. My mom loved it, we both really felt it was worth...

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Helpful?
Thank AnaM2812
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear AnaM2812, Thank you for taking time to share your comments following your stay with us. I am delighted to hear you and your mom had such great time. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 1 week ago

Hotel is situated in a lovely area, the staff are friendly and helpful and very welcoming. There's not many hotels I would return too..but I look forward to my next stay at Syon Park. Food is also excellent!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank binap93
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear binap93, Thank you very much for your kind feedback about our hotel and team members who impressed you by providing excellent customer service. We are very much looking forward to welcoming you back in the nearest future. Kind Regards Greg Crawford General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Region: United Kingdom > England > Greater London > Brentford
Price Range: $202 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Syon Park staff and other travellers.
7 questions
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Questions? Get answers from Hilton London Syon Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Capability Brown parkland”
 of 5 bubbles grahaml630, 2 Mar 2017 | Read review
“Ask for a room away from Syon Lounge as this can be quite noisy if busy.”
 of 5 bubbles StevieC7792, 13 Feb 2017 | Read review
“Rooms away from the Syon Lounge are quieter.”
 of 5 bubbles A4805PFdanielam, 2 Feb 2017 | Read review
“We had a 1st floor balcony which had beautiful views”
  • Balcony View
  • Balcony View
 of 5 bubbles jessiem165, 25 Jan 2017 | Read review
“King room with a view was fantastic!”
 of 5 bubbles jowr2015, 8 Jan 2017 | Read review
5 of 5