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Hilton London Syon Park

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Hilton London Syon Park
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1,709 Reviews from our TripAdvisor Community

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Showing 1,664: English reviews
Warrington
Reviewed 20 June 2016

Loved the setting of this hotel and found it a very pleasant experience. The staff were helpful, both before we arrived with a phone query, and during our stay. The breakfast was excellent as usual. I'd certainly stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank tinal935
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear tinal935 Thanks for your great review. We are so pleased to learn that you had a great experience and will definitely stay with us again. We have been upgrading our breakfast recently and I'm glad you have enjoyed. We look forward to welcoming you back again soon. Kind regards Greg Greg Crawford General Manager

Hertfordshire, United Kingdom
Reviewed 19 June 2016

So refreshing to find a hotel that in reality looks exactly as it does in the photos. Great location and wonderful staff, beautiful rooms and surroundings. Affordable but still a luxurious treat. Lookung forward to going back.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank debbys782
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear debbys782, Thank you very much for such lovely comments. All our team is working very hard and warm words like these are the best gift we can ever get. We will be looking forward welcoming you back in the nearest future. Kind Regards Greg Crawford General Manager

Berkshire, United Kingdom
Reviewed 18 June 2016

Pleasant stay, staff very helpful. Wish this was still waldorf Astoria really miss those little touches. Think the in dining could be improved, not very flexible and very surly.Would like a better choice on menu.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Jane L
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Jane L, Thank you for your feedback following your recent stay with us. I am happy you liked the hotel and that our team has looked after you. Regarding the in room dining, please rest assured your comments have been taken on board to ensure continuous improvement. We will be looking forward to welcoming you back in the near...

Seattle, Washington
Reviewed 18 June 2016

We only stayed one night, but arrived early enough to enjoy a nice walk around the garden, part of Syon Park. Enjoyed the pool. Very relaxing environment. Good bar and the menu in the restaurant is wonderful. Excellent service all around.

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Helpful?
1Thank Chris K
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Chris K, Thank you for sharing your lovely feedback with us. It is so rewarding to hear you liked the hotel and that our team looked after you. We will be looking forward to welcoming you back. Kind Regards Greg Crawford General Manager

Lancaster
Reviewed 16 June 2016

There are so many lovely places to sit and enjoy a drink in this hotel and the view from the room was pretty - we could see right into Kew Gardens. The food was delicious and the breakfast was one of the best ever. Really worth a stay.

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Helpful?
1Thank skivinspannah
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear skivinspannah, Thank you for taking time to give us your feedback following your recent stay at the Hilton Syon Park. We are very pleased to hear your enjoyed staying on our hotel and that you liked our famous Hilton breakfast. We will be lookimg forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

Birmingham, United Kingdom
Reviewed 15 June 2016

Perfect location in acres of green. Syon Park is stunning. Rooms have luxurious décor and include gorgeous chandeliers above beds and mirrored desks and tables. Bathrooms are spacious and well equipped, most with TV's in showers or above baths! The thick blackout curtains ensure a perfect nights sleep. Spa and gym facilities are outstanding. Can't wait to return for business...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Alexandra D
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Alexandra D, Thank you very much for your kind words about our hotel. I am very happy to hear you had such great time and I will be looking forward to welcoming you back in the nearest future. Kind Regards Greg Crawford General Manager

Winchester
Reviewed 15 June 2016

We stayed for a wedding in May and decided to return for a spa weekend. From start to finish the staff were helpful and made us feel welcome. The whole hotel is clean and nicely decorated. The food in the evening is particularly good and reasonably priced. The spa is excellent. Parking is free and spacious. The hotel is in...

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Helpful?
Thank ssjs1
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear ssjs1, Thank you for taking your time to share such lovely comments about our hotel. We are very pleased to hear that our team members impressed you by providing excellent customer service and that you enjoyed your time with us. We hope to see you back again in the near future. Kind Regards Greg Crawford General Manager

London, United Kingdom
Reviewed 15 June 2016

I visited for one night as a treat for myself and my teenage daughter. We had a lovely meal in the restaurant in the evening, breakfast, a walk around Syon Park Gardens and then mini pedicures in the spa the following afternoon. I knew the hotel as I had a birthday celebration there last year. The rooms are quite 'glitzy'...

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Helpful?
1Thank nms2011
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear nms2011, Thank you for your kind words about our hotel and service we that provide. As you said we are not perfect as yet, but we strive to be. And only with the help of our guests’ feedback we are able to do that. I hope that you and your family will visit us in a near future and...

Reviewed 14 June 2016 via mobile

We stayed at the Syon Park from 10th to 13th June to celebrate my birthday. The public rooms were lovely as was our room (king with an estate view). Most of the staff were fine except for the male meeter and greeter at the marco pierre white restaurant on saturday 11th june, my birthday, who greeted us with a stony...

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Helpful?
2Thank gill s
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear gill s, Thank you for taking the time to share with us your valuable comments following your recent with us. We were very saddened to hear of your experience in restaurant which usually we are very proud of. Please rest assured that our management team is following it up to make sure that similar experiences do not happen again....

Glasgow, United Kingdom
Reviewed 14 June 2016

What a fabulous luxurious hotel. The staff and service is amazing. The food was excellent and the location was so peaceful. Would definitely recommend if you are travelling on business or for leisure I look forward to returning

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 141kareend
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear 141kareend, Thank you for taking your time to share such lovely comments about our hotel. We are very pleased to hear that our team members impressed you by providing excellent customer service and that you enjoyed your time with us. We hope to see you back again in the near future. Kind Regards Greg Crawford General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Region: United Kingdom > England > Greater London > Brentford
Price Range: $245 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Syon Park staff and other travellers.
7 questions
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Questions? Get answers from Hilton London Syon Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Capability Brown parkland”
grahaml630, 2 Mar 2017 | Read review
“Ask for a room away from Syon Lounge as this can be quite noisy if busy.”
StevieC7792, 13 Feb 2017 | Read review
“Rooms away from the Syon Lounge are quieter.”
A4805PFdanielam, 2 Feb 2017 | Read review
“We had a 1st floor balcony which had beautiful views”
  • Balcony View
  • Balcony View
zootchill23, 25 Jan 2017 | Read review
“King room with a view was fantastic!”
jowr2015, 8 Jan 2017 | Read review
5 of 5