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Great West Road, Brentford, Ealing TW8 0GP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
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US$141
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Free cancellation until 27/03/22
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US$113
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (410)
Room & Suite (77)
Dining (59)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel London Brentford
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Brentford
Location
Cleanliness
Service
Value
Family- Friendly Novotel London Brentford is just a short drive from the beauty of Kew Royal Botanical Gardens, the historic avenues of Richmond and the roar of Twickenham Stadium. Our 4-star Hotel sits beside some of Britain's best. Our contemporary West London hotel lies less than 8 miles east of Heathrow Airport, and the centre of London is easily accessible by rail (Brentford Station) or by tube (South Ealing Station). Whether you're in the area for business or pleasure, we'll have your every need covered. Want to grab something to eat, or perhaps stop for a quick drink? Visit our Gourmet Bar & Restaurant which offers traditional and modern dining throughout the day. Fancy a quick workout? Head to the gym or indoor pool for a quick session. Our saunarium is the perfect place to unwind after a day of city sightseeing or boardroom meetings. Stay with us and you'll be guaranteeing an experience you'll remember forever! The beautifully designed London Brentford hotel is now open with brand new ALLSAFE hygiene regulations designed to keeping you safe.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Banquet room
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, French, German

Location

Full view
72Somewhat walkable
Grade: 72 out of 100
66Restaurantswithin 1 km
12Attractionswithin 1 km
1329Reviews49Q+A100Room tips
Traveller rating
  • 762
  • 396
  • 90
  • 36
  • 45
Time of year
Traveller type
Language
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  • English
Popular mentions
79lewisd2021 wrote a review Dec 2021
United Kingdom1 contribution
Everything was brilliant - staff, food, pool, room you name it, it was on point. We will be back without a moments hesitation. Thank you so much to all the staff who looked after us so well and made this a fabulous stay.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Terence Beach, General Manager at Novotel London Brentford
Responded 2 weeks ago
Dear 79lewisd2021, Thank you for your Excellent stay TripAdvisor review. I have since shared your very positive comments with the team, which made them all smile. We too would like to have you back with us so we are therefore looking forward to welcoming you again in the near future. Kind regards, Terence
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imranjalal34 wrote a review Dec 2021
1 contribution
Everything was perfect.location was great.staff is very friendly and room was nice and clean. Enjoyed swimming and sauna . Best thing was parking space which is usually not possible in london. Absolutely amazing stay
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Terence Beach, General Manager at Novotel London Brentford
Responded 2 weeks ago
Dear imranjalal34, Thank you for your Excellent Review. I was very pleased to read that you had an absolutely amazing stay from start to finish, even including parking. We are looking forward to welcoming you back in 2022. Kind regards, Terence
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louisejohnny wrote a review Dec 2021
1 contribution
The Showerhead fell on my head while I was getting a bath leavening me with a mark and swelling and pain on boxing couldn’t go out eney where !! Still waiting to here back from them !! What a bad experience
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Terence Beach, General Manager at Novotel London Brentford
Responded 2 weeks ago
Dear louisejohnny, Thank you for your review which I have also reported/flagged with TripAdvisor. I am surprised and disappointed with your review following the numerous goodwill gestures including refund that you received during your stay, despite there being unanswered questions about your reported incident. After the findings from our further investigation and discussions we had during your stay, we consider this matter closed and therefore no further action/compensation will be offered. Kind regards, Terence
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Marc W wrote a review Dec 2021
Leicester, United Kingdom3 contributions2 helpful votes
Awesome Hotel. Great room, great for families with children and staff were class. Thanks for a lovely stay in the night of 26th December. Bar staff really welcoming and so child friendly. Excellent parking facilities aswell. Breakfast was really good and will defo be staying again in London next trip.
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Date of stay: December 2021Trip type: Travelled with family
Helpful
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Response from Terence Beach, General Manager at Novotel London Brentford
Responded 2 weeks ago
Dear MarcW1467, Thank you for your Awesome review of your stay with us on Boxing Day. It was great reading how much you enjoyed your entire stay and would be looking to stay with us again when you are next in London. It would be our pleasure to welcome you back as well. Kind regards, Terence
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Q3997VEmarkg wrote a review Dec 2021
Stamford4 contributions
Room was very hot. Room had air conditioning but this did nothing to cool the room No instructions as to how to work the system. Room too hot to sleep. Excellent walk in shower rather than a bath. Breakfast too expensive.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Terence Beach, General Manager at Novotel London Brentford
Responded 2 weeks ago
Dear Q3997VEmarkg, Thank you for your TripAdvisor review following your recent stay with us. It was nice to read that your room was excellent, and if the temperature of your room was able to be lowered during your stay, it seems that your overall experience would have also been excellent. We have taken your feedback on board to provide better instructions for adjusting the room temperature, which we have since addressed. I have every confidence that if/when you return to the hotel, you would therefore have an even better experience. Thank you once again for your review and we are looking forward to welcoming you back in the near future. Kind regards, Terence
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PRICE RANGE
US$90 - US$232 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandGreater LondonEalingBrentfordChiswick
NUMBER OF ROOMS
202
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Frequently Asked Questions about Novotel London Brentford
Which popular attractions are close to Novotel London Brentford?
Nearby attractions include The Musical Museum (0.7 km), London Museum of Water & Steam (0.9 km), and Kew Palace (0.9 km).
What are some of the property amenities at Novotel London Brentford?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel London Brentford?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Novotel London Brentford?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Novotel London Brentford?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Novotel London Brentford?
Conveniently located restaurants include Lentil, L'oro di Napoli, and Albany Spice.
Are there opportunities to exercise at Novotel London Brentford?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Novotel London Brentford located near the city centre?
Yes, it is 0.6 km away from the centre of Brentford.
Are any cleaning services offered at Novotel London Brentford?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel London Brentford offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel London Brentford?
The staff speaks multiple languages, including English, French, and German.