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Jacaranda Indian Ocean Beach Resort

Hotwire.comUS$155*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Jacaranda Indian Ocean Beach Resort
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300 Reviews from our TripAdvisor Community

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There are newer reviews for Jacaranda Indian Ocean Beach Resort
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Showing 203: English reviews
Reviewed 4 February 2017 via mobile

Beaufitul place, amazing white beach. Staff was very friendly, they were smilling at us, greeting us and asking if everything's allright, and the entertainment crew was just perfect :)) we spent a lot of time with them from the morning stretching till evening showtime. One of them-Anna took us to the market not far from the hotel and showed us...

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Helpful?
Thank Iveta A
Nairobi, Kenya
Reviewed 1 February 2017

We were very disappointed with our visit this time. We were a party of 5 and all wanted a snack with drinks. We ordered burgers as advertised on the board on the beach. When our plates arrived, we found we had been given chips instead of crisps which none of us ate as we weren't that hungry and hadn't ordered...

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1Thank Grace M
Reviewed 12 January 2017

The rooms were really above average and very neat, though it took us long for the receptionist to check us in, but it was a worthy experience all in all, the only thing id request is for the hotel to expand on the food variety, because food was pretty basic, the hotel should also find means to provide guests with...

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1Thank Alfred M
IOBR, General Manager at Jacaranda Indian Ocean Beach Resort, responded to this review

Dear Alfred, We apologize for being kept too long at the reception. We have noted your concerns regarding our food and will improve based on the comments form you. We do have taxis on call 24 hours a day and would like to know if you requested for one and could not get it so that we can rectify what...

Bonn, Germany
Reviewed 4 January 2017 via mobile

The last time I stayed here was some 20 years ago, as newlyweds, so it was great to come back for the New Year with our kids. The beach is still fantastic, and there are also nice small pools dotted about as well as the big one. The food is simple but tasty and varied. The staff are invariably helpful...

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Thank LGuarino
IOBR, General Manager at Jacaranda Indian Ocean Beach Resort, responded to this review

Dear LGuarino, How gratifying to hear you visited with us after twenty years! We appreciate you. We know the rains that poured on New Year's eve might have dampened the spirit a little but we are glad you were still able to enjoy your holiday. Please come again.

Nairobi
Reviewed 1 January 2017 via mobile

Hotel is beautiful right from the hotel lobby. Rooms are good, either garden view or ocean view. No complaints there. Food is the major issue, from what I experienced at the main restaurant. Variety was limited and food was not what I expected from culinary trained staff. This is a hotel that I can go back too in a heartbeat,...

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1Thank Maureen K
IOBR, General Manager at Jacaranda Indian Ocean Beach Resort, responded to this review

Dear Maureen K, We take with the utmost seriousness your comments on our food offering. We strive to continuously improve our standards and we value your feedback. We have already undertaken major changes to improve in this area and we believe you will see positive changes the next time you visit. Thank You,

Nairobi, Kenya
Reviewed 20 December 2016

I would have given this hotel a fifth star: it has good management, good service, great setting, but it is let down by its lunch menu. Don't get me wrong. The breakfasts are good and the dinner buffets are fine. However, the lunch menu (a la carte) needs a big upgrade, especially for the expensive prices. The good news is...

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1Thank theinspectorishere
Reviewed 18 December 2016 via mobile

Had the pleasure of spending a few days here for work. Nice place, friendly staff, ok food. No wifi in the room; not a problem if on holiday but cumbersome since I had to work. Overall very relaxing and peaceful!

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Thank Aabb12345
Minneapolis, Minnesota, United States
Reviewed 10 December 2016

We arrived very early morning, after crossing on the ferry from Mombasa. Monkeys and birds watched us from the trees. The reception area is beautiful with local wood and stone and locally made furniture. My cottage was right up from the beach, very serene, a huge four post bed and all in shades of white, cool cotton. The staff is...

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Thank Nikki C
Reviewed 29 November 2016 via mobile

Had a lot of fun on our 5 day stay here last christmas. The service was excellent, there were fun and games tht kept us entertained. Night entertainment was also awesome. The beach was very clean and had no intruders. The food was great. However, the WiFi connection was a bit low, the connection wasn't strong enough to reach the...

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Thank collins_m 9
Reviewed 30 October 2016 via mobile

It was our honeymoon. Great hotel. Perfect location. The best beach. It was incredible 10 days. Only one ask to management- make wifi on all territory! Now they have animation team - day time sports and night time music animation.

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Thank Sandra M

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Jacaranda Indian Ocean Beach Resort is located 40 km's from Mombasa town and situated along the white sandy beaches of south coast surrounded by swaying coconut palm trees and magnificent old stoic baobabs. Jacaranda Indian Ocean Beach Resort comprises of 100 deluxe rooms, tastefully crafted and beautifully furnished found in white washed, 'makuti' roofed structures. The rooms, double or twin, are tastefully appointed with local hand carved furnishings and are filled with luxurious amenities; walk-in shower, separate toilet, mini-bar, direct dial telephone, hair dryer and have the convenience of both air-conditioning and a central ceiling fan. ... more   less 

Additional Information about Jacaranda Indian Ocean Beach Resort

Address: Diani Beach, Ukunda 80400, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: $111 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jacaranda Indian Ocean Beach Resort 3.5*
Number of rooms: 100
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Also Known As:
Jacaranda Indian Ocean Beach Club Hotel Diani
Jacaranda Indian Ocean Beach Hotel
Indian Ocean Beach Club
Hotel Style:
#5 Spa Hotel in Diani Beach
#14 On the Beach Hotel in Diani Beach
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Questions & Answers

Here's what travellers have asked, with answers from Jacaranda Indian Ocean Beach Resort staff and other travellers.
13 questions
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Questions? Get answers from Jacaranda Indian Ocean Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms - right at the beach”
718riad, 19 Apr 2017 | Read review
“Ocean Front rooms are the best”
bwana_ian, 17 Mar 2017 | Read review
“All rooms are great but beach front means your toes are in the sans!”
whetton, 6 Mar 2017 | Read review
“ask for an oceanfront room.”
henkc2014, 24 Feb 2017 | Read review
“Ask for the ocean facing cottages on the beach at the end of the beach.”
theinspectorishere, 20 Dec 2016 | Read review
5 of 5
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US$155* /night
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Prices are for 1 room, 2 adults
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