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Southern Palms Beach Resort

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Southern Palms Beach Resort
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1,248 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Palms Beach Resort
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Showing 881: English reviews
Dubai, United Arab Emirates
Level Contributor
62 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 18 January 2011

Went here over the easter break and while the location and pool are amazing, the food, service and cleanliness are a big big let down. Rooms are old with mouldly basins, faulty plumbing and dirty towels. The food in the restaurant is bland and the service very slow. Service by the pool was very good though.

Helpful?
Thank simbaonsafari
kent england
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 January 2011

My wife and stayed at the Southern Palms Hotel for 7 nights. We went out there on for our aniversary and when we arrived we were greeted with a warm welcome. The hotel had a sign up wishing us happy aniversary, we thought that was a really nice and made us both feel really special. We were then offered a... More 

Helpful?
3 Thank adykent
West Sussex- England
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 January 2011

Having just returned from our second stay at Southern Palms I thought best to relay our thoughts. The resort was very much the same as when we stayed 4 years ago except a few added extras that help to add to the overall pleasure of the stay. Small things such as the TV/DVD player in room, fridge and mosquito nets... More 

Helpful?
Thank WishIwasThereAgain
Warsaw, Poland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 January 2011

really good 4 stars hotel - beautifully located in the nice garden where you can eat dinner by the candle and light of the moon great food, big choice always an indian corner :) wonderful beach with really white sand and blue ocean once you go there you have to take your time and go for the safari - don't... More 

Helpful?
Thank Paulina_traveller
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 January 2011

We were pleasantly surprised by Southern Palms as a resort hotel is not our normal choice of accommodation both us prefer bijoux hotels/beach cabins. Generally the service was excellent with plenty of staff around and a real interest in making the holiday an enjoyable one. The one exception was bar service were the service was mixed. The beach bars (2)... More 

Helpful?
1 Thank BigAde50
Manchester, United Kingdom
1 review
Reviewed 4 January 2011

Me and my family, had a great time at southern palms. The staff were helpful, so r the animation team, as they did fun stuff, like aquafit, water volleyball, football onthe beach, etc... The music also gets annoying, as they repeat the songs like Melonie C, i never new who she was, but when i came bk from kenya i... More 

Helpful?
Thank stephanie-jade
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 December 2010

Thoroughly enjoyed our two week stay at the Southern Palms Beach hotel in Diani, Mombasa. Great hotel in a great location. We opted for the half-board. We bought lunch at the hotel snack bar and also soft drinks. If you drink alcohol then the full-board option would probably be better, but we don't so it was absolutely fine. Plenty of... More 

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1 Thank QuantumMetta
Dorset
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 December 2010

We really enjoyed out holiday, especially as my 3 teenage children were able to partake in the activities (mainly pool related) that were run by the animation team. The evening entertainment was also pretty good although a bit repetitive afte 1 week (no bingo or karaoke etc = thank goodness). We found all of the staff to be extremely helpful... More 

Helpful?
Thank IanThomas
Dunfermline
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 31 December 2010

We stayed here as part of our honeymoon, the first room we stayed in was nice but after we came back from safari we were placed in an even nicer room. Very clean, chocolates on the pillows every night, and we made friends with a bush baby who visited our balcony nearly every night. The staff are very friendly and... More 

Helpful?
Thank Fee112
London, United Kingdom
1 review
Reviewed 29 December 2010

Amazing pool and incredible beach. Service, food and general cleanliness let it down. We enjoyed our stay but wouldn't go back to this hotel. Didn't get much sleep, due to noisy air con and fridges in both rooms and staff starting work very early in the morning. We stayed at 2 Serena lodges whilst on Safari and they are much... More 

Helpful?
Thank neildupree

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
This dramatic hotel with its fantastic pools and beautiful beach is the perfect spot to relax after a safari… or simply visit to relax! The warm and very African feel of the hotel with comfortable rooms, well appointed bathrooms and selection of restaurants offers guests plenty of places to lounge in the sun and almost as many shady spots to enjoy a bit of a breeze and a good book. All rooms have quiet, split unit air conditioners, televisions, mini fridges and coffee and tea making facilities. There is a safe (chargeable) in each room and a business center located in the main building with internet or wifi access in public areas. The drama of the huge, traditional makuti (thatched) roof in the main restaurant offers the Chef a terrific showcase for a varied selection of local and international dishes on the buffet or you could indulge at one of the a la carte restaurants (chargeable) for a special occasion or just a quiet evening for two. ... more   less 

Additional Information about Southern Palms Beach Resort

Address: Diani Beach Road, Diani Beach, Ukunda 80400, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: $183 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Palms Beach Resort 4*
Number of rooms: 298
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Also Known As:
Southern Palms Beach Hotel Diani
Southern Palms Beach Diani
Hotel Style:
#3 Business Hotel in Diani Beach
#7 Family Hotel in Diani Beach
#7 Luxury Hotel in Diani Beach
#7 Romantic Hotel in Diani Beach
#8 On the Beach Hotel in Diani Beach
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Questions & Answers

Here's what travellers have asked, with answers from Southern Palms Beach Resort staff and other travellers.
13 questions
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Questions? Get answers from Southern Palms Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are more spacious”
 of 5 bubbles faithn2014, 14 Nov 2016 | Read review
“Best beach view, a nice view of the morning sunrise and always make your orders through Mercy the Queen of service.”
 of 5 bubbles L324ZGalexm, 9 Nov 2016 | Read review
“Sea view rooms are the nicest”
 of 5 bubbles Y483HNmiked, 24 Oct 2016 | Read review
“Use the massage facility, it's the best anti-stress medicine.”
 of 5 bubbles 143ioanas, 21 Sep 2016 | Read review
“Sea front, top floor”
 of 5 bubbles 46jaiv, 13 Sep 2016 | Read review
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