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Papillon Lagoon Reef

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Traveller (962)
Pool & Beach (222)
Room & Suite (148)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“beachfront room”(17 reviews)
“beach boys”(115 reviews)
“ngutuni lodge”(10 reviews)
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What's included
Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Family Rooms
Poolside Bar
Concierge
Dry Cleaning
3 Star Hotel
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Location and contact
Diani Beach Road, Diani Beach, Ukunda 80401, Kenya
3.8 km to Ukunda Airport
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (671)
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Traveller rating
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195
125
35
13
11
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1 - 5 of 379 reviews
Reviewed 7 May 2018 via mobile

My second visit to this hotel and loved it even more second time around, the pool, the beach, the food, the staff, the room, the view, the entertainment, the peace and relaxation everything about this hotel was perfect. We left this hotel and went to...More

Thank deanfarley
Reviewed 7 May 2018

This hotel was a mix bag of pleasant and not so pleasant aspects on just about every front. It has one of the nicer beaches in Diani and close to just about all the great spots in Ukunda in general. The property is definitely old...More

1  Thank Kenyan_Connoisseur
Response from Ian T, Sales Manager at Papillon Lagoon ReefResponded 11 May 2018

Dear Kenyan_Connossier, Thank you for taking the trouble to leave feedback about your recent stay at Papillon Lagoon Reef. Your views are extremely valuable to us, as we constantly strive to improve the service we offer. Taking your points in turn: Rooms - We greatly...More

Reviewed 1 May 2018 via mobile

We was at Papillon Lagoon Reef from 19.04.2018 - 01.05.2018 , the weather was great..no raining. The staff from restaurant/ bar / pool .. they are great, very politely, friendly, everything you want they will give you, offcourse it will be nice if you 1...More

1  Thank Laurentiu F
Reviewed 1 May 2018 via mobile

Our first time in Kenia and we had a very nice one! The staff is very good, especially at the pool and restaurant! They will do anything they can to make you happy 😊 Wonderful beach 🏝 with an amazing white sand and beautiful 🌊

1  Thank Laudat A
Reviewed 9 April 2018 via mobile

The hotel was great, we had great view from the room and room was very nice. They had good cleaning routines, but the people cleaning was a little fuzzy... the food was great and I really recommend this hotel to anyone! Lots of activities too

1  Thank Line P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Hotel Amenities
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$115 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Diani Beach
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Diani Beach
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (962)
Pool & Beach (222)
Room & Suite (148)
Dining (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Loisbewsy
25 June 2018|
AnswerShow all 3 answers
Response from deanfarley | Reviewed this property |
Hi, i have stayed in both and the beachfront room is quite a bit bigger and obviously right in front of the beach. However the standard rooms still offer partial sea view and similar decor in room. So your choice if you want... More
0
Votes
Katie B
17 June 2018|
AnswerShow all 2 answers
Response from Laurentiu F | Reviewed this property |
Yes , it is , you need to pay 2€ per day.
1
Vote
Lee B
21 May 2018|
AnswerShow all 4 answers
Response from Line P | Reviewed this property |
Shorts are okay, but they do prefer shorts that have some length
1
Vote
Room Tips
"You have to pay extra for beach front - ask for the second floor."
Read review
"Try and get a room in the last block before the sea front rooms, nice to be able to use your on loo when you..."
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"All rooms have a nice balcony. However lot's of stairs so no so easy for some people<."
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"The best Beach Front rooms 151-156, 251-256,351-356"
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