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My second visit to this hotel and loved it even more second time around, the pool, the beach, the food, the staff, the room, the view, the entertainment, the peace and relaxation everything about this hotel was perfect. We left this hotel and went to...More
This hotel was a mix bag of pleasant and not so pleasant aspects on just about every front. It has one of the nicer beaches in Diani and close to just about all the great spots in Ukunda in general.
The property is definitely old...More
1 Thank Kenyan_Connoisseur
Response from Ian T, Sales Manager at Papillon Lagoon ReefResponded 11 May 2018
Thank you for taking the trouble to leave feedback about your recent stay at Papillon Lagoon Reef. Your views are extremely valuable to us, as we constantly strive to improve the service we offer. Taking your points in turn:
Rooms - We greatly...More
We was at Papillon Lagoon Reef from 19.04.2018 - 01.05.2018 , the weather was great..no raining. The staff from restaurant/ bar / pool .. they are great, very politely, friendly, everything you want they will give you, offcourse it will be nice if you 1...More
Our first time in Kenia and we had a very nice one! The staff is very good, especially at the pool and restaurant! They will do anything they can to make you happy 😊 Wonderful beach 🏝 with an amazing white sand and beautiful 🌊
The hotel was great, we had great view from the room and room was very nice. They had good cleaning routines, but the people cleaning was a little fuzzy...
the food was great and I really recommend this hotel to anyone! Lots of activities too
Response from deanfarley | Reviewed this property |
Hi, i have stayed in both and the beachfront room is quite a bit bigger and obviously right in front of the beach. However the standard rooms still offer partial sea view and similar decor in room. So your choice if you want... More
Hi, i have stayed in both and the beachfront room is quite a bit bigger and obviously right in front of the beach. However the standard rooms still offer partial sea view and similar decor in room. So your choice if you want the extra room, extra shower and view. Personally if i go back i would pay the little extra