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BEST WESTERN Diplomat Hotel

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1 room 2 adults 0 children
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437 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Swansea County, United Kingdom
Reviewed 6 days ago NEW

On arrival was disappointed by changing room facilities, and the lack of staff ,this did not spoil our day , afternoon tea which included a glass of prosecco, all served pool side so relaxing arrived at 10:30am and 6pm member of staff called Jess went out of her way to make sure we were ok even though she seemed to...

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Helpful?
Thank sharoncheryl
Wales, United Kingdom
Reviewed 1 week ago

After reading previous reviews, we would like to point out that we're not snobby types that try to find something to complain about. No hotel will be absolutely perfect, but this one comes close. My wife & I had a great weekend at this hotel. The service was superb, with special mentions for receptionists Royal & Tracy and waitress Dana,...

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Thank WelshDragonW
Ammanford, United Kingdom
Reviewed 2 weeks ago

Sadly we regrettably echo the previous review, we use the Diplomat a lot & are generally very happy with our many previous experiences there, however this event was understaffed, the food was way below the standard we expect & the Take That tribute band were poor. We too retreated to the lounge at the break & were very pleasantly entertained...

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Thank Mark C
Swansea, United Kingdom
Reviewed 3 weeks ago

Have been to this event for many years with Family and Friends. We were very disappointed this Year,especially with the Food in comparison to the previous two years.The Lobster/ Prawn starter was very disappointing,lacking freshness or Lobster! The melon and Summer Fruit starter, was merely a glass of jumbled Fruit and coloured water. The main course of Fillet Beef left...

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Thank Brian J
wales,uk
Reviewed 4 weeks ago via mobile

Omg I am more stuffed than the xmas turkey! So much food here. Staff are great and helpful as always and Rhys is an amazing chef! It has been a brilliant relaxing few days and I cannot wait to come back and get pampered again!

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Thank amd-wales
Swansea, United Kingdom
Reviewed 4 weeks ago

December 10th 2016 - works Christmas Party - a group of 26 people had a wonderful time at the Diplomat Hotel. The hotel facilities overall were excellent - the food was excellent and the entertainment also. Would recommend this venue for parties or individual stays. Will certainly use again.

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Thank MandM5457
aberystwyth
Reviewed 4 weeks ago via mobile

This is the 2nd visit to this hotel. Much better visit than the 1st experience. The room had been refurbished & was large, with a nice bathroom. Hairdryer as standard. Good breakfast & plenty of choice. Staff were helpful & cheerful. The hotel was busy due to Christmas parties in the hotel, but that didn't bother us. The spa is...

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Thank mabAberystwyth
Llanelli, United Kingdom
Reviewed 11 December 2016

We had an excellent Sunday lunch based on a Christmas theme, the food was very well presented, fresh and piping hot. The room and table were decorated to a high standard. The staff were very attentive, pleasant, and professional. (special mention to Isabella ) If you would like aspect all treat then I would highly recommend a Sunday lunch at...

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Thank Sandra H
Swansea, United Kingdom
Reviewed 20 November 2016

Had an enjoyable time at the Diplomat having afternoon tea with full use of the spa. On arrival at the spa we were welcomed by a very friendly receptionist who explained the facilities and gave us gowns & towels. Changing rooms are on the small side but it was quite quiet at the time we visited so no real issue....

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Thank sheldon60
Carmarthen, United Kingdom
Reviewed 14 November 2016 via mobile

I visited recently with an elderly lady it's dementia. The hotel is easy to find, parking is easy. The only issue is because it's built on a slope, my elderly friend found it difficult to walk. Once inside we were directed to the bar then through to the restaurant. We were offered menus to choose a starter but went straight...

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Thank Rhi0389

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Diplomat Hotel

Address: Aelybryn, Llanelli SA15 3PJ, Wales
Region: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range: $128 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Diplomat Hotel 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Llanelli
Llanelli Best Western
Hotel Style:
#6 Family Hotel in Llanelli
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Diplomat Hotel staff and other travellers.
2 questions
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4 months ago

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Questions? Get answers from BEST WESTERN Diplomat Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in main Hotel building. Also, if you want to find fault, you will, but people who do are the type that would find fault anywhere.”
 of 5 bubbles WelshDragonW, 14 Jan 2017 | Read review
“We didn't stay over, but I will definitely visit again. The staff and food was amazing”
 of 5 bubbles debanntom, 20 Sep 2016 | Read review
“Hotel not easy for such as wheelchair access, has steps to negotiate wherever your room”
 of 5 bubbles M5757QAdonm, 6 Sep 2016 | Read review
“Main hotel will save a steep walk to breakfast!”
 of 5 bubbles franb941, 20 Jul 2016 | Read review
“Front has best views”
 of 5 bubbles algllanelli, 30 May 2016 | Read review
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