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NH Caltagirone Villa San Mauro

Overview
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Via Portosalvo 14, 95041, Caltagirone, Sicily Italy See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
Additional information
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About
Description
NH Caltagirone Villa San Mauro enjoys a panoramic location, about 5 minutes driving from the city center of Caltagirone in south-eastern Sicily. Long known for its production of mailolica and terra-cotta pottery, More the city is now part of an area protected by the UNESCO World Heritage program as one of the Late Baroque Towns of the Val di Noto, notably for its marvelous works of architecture. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Pool
Room Service
Free Internet
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Suites
Number of rooms
91
Price range
US$60 - US$90 (Based on Average Rates for a Standard Room)
Formerly known as
NH Villa San Mauro
Also Known As
Nh Hotels Caltagirone
Location
Italy > Sicily > Province of Catania > Caltagirone
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Reviews & more
472Reviews
265Photos
1Q+A
7Room tips
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Show reviews that mention
If you t arrive with a car its a geate value for mony hotel, clean and very nice rooms with a geate view of the old city
Good breakfast and very goog service we stayed for two nights and we didnt have any problem or unsolved metter
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Response from FlorianaC168, Responsabile reception at NH Caltagirone Villa San Mauro
Responded 11 Nov 2018
Dear Guest Thanks a lot for leaving a review about your experience to NH Villa San Mauro, and for have chosen us for the stay in the caramic city. The best gratification for me and all my team is your satisfaction, and know that our guests have lived a special stay. We work every day to feel you at home and welcome. We look forward your return, to let you live a fantastic NH Experience ! See You soon! Giovanni Cervera General Manager
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+16
On arrival at this hotel we were surprised how quiet it was. We checked in at reception and then given directions to our room. We walked along the corridor where we found very stained carpets. We got in the small lift up to our room. On entering our room the view was lovely, unfo
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Response from FlorianaC168, Responsabile reception at NH Caltagirone Villa San Mauro
Responded 1 Oct 2018
Dear Julie Thank you so much for leaving feedback on your experience, even if for a few hours. Every opinion of our guests is a precious basic advice to understand where to grow and what to improve. From my part and from all the staff at NH Villa San Mauro, we apologize if, due to structural problems, you have decided not to undertake your stay and to cancel your reservation as soon as you arrive in your room. It is important to report any problems directly in the hotel and not after the stay, in fact, my tireless and helpful staff, would be happy to be able to intervene and find a solution about the noisy room air and the barking of dogs. Regarding the space of our pool, the pipes to which it refers and has photographed, were exceptionally available for maintenance, in areas not accessible to guests and out of sight. In addition, the time you used the pool, our lifeguard was not present because it was his break, only when the colleague returns and following his control of the water is possible to ensure the maintenance and cleanliness of the same. I am sorry that I found the carpet worn out, and I take this opportunity to remind you that soon we will put into practice a plan to replace the carpet in some common areas, which areas need to be replaced. In light of your desire to leave the hotel, only discovered through the call of your agency, and, although your booking was a non-cancellable, and have taken advantage of the room, we were nevertheless happy to come in against not applying any penalty, reimbursing the entire stay of 6 days. We therefore hope that our availability has been appreciated. We take advantage to remind you that the figures belonging to the police are our guests, who take advantage of spaces reserved for them, so as to guarantee everyone the necessary intimacy. We hope to welcome you as our guests this time trying to meet your expectations in a new NH Experience! Best regards Giovanni Cervera General Manager
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The hotel was lovely and our experience there was fantastic from start to finish, clean room, amazing view, spacious, breakfast had so much variety. Nothing was a problem, they called the barman over when i wanted a drink, the cleaner changed our towels and the waitress at breakf
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Response from FlorianaC168, Responsabile reception at NH Caltagirone Villa San Mauro
Responded 21 Sep 2018
Dear Chloe Thanks a lot for leaving a review about your experience to NH Villa San Mauro, and for have chosen us for the stay in the caramic city. The best gratification for me and all my team is your satisfaction, and know that our guests have lived a special stay. We work every day to feel you at home and welcome. We look forward your return as soon as possible, to let you live a fantastic NH Experience ! Giovanni Cervera General Manager
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Could be a great hotel but appears poorly maintained, and there is poor attention to details. Hot water system didnt work during our stay. The A/C in our room leaked heavily soaking the carpet causing a slip hazard in the bathroom and a smell of old cabbages. Only one set of towe
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Review collected in partnership with NH Hotels
Response from Floriana C, Responsabile reception at NH Caltagirone Villa San Mauro
Responded 23 Aug 2018
Dear Guest First of all, I would like to thank you for leaving a feedback about your stay at NH Villa San Mauro. Your opinion is fundamental for us to be able to guarantee continuous and constant improvement of the services offered to you, every day. The daily goal of all of us, is to give our best, so that you can live a special experience. I'm sorry it did not succeed. On behalf of me and of the whole team we apologize for the problems encountered, unfortunately due to a sudden failure. I hope to welcome you again, and leave you fully satisfied, for any request or clarification, you can contact me on my personal e mail g.cervera@nh-hotels.com. Best regards Giovanni Cervera General Manager
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Even though it is only a three star hotel it felt like more. We had a nice room with an outstanding view. A generous selection of bathroom ammenities, and an excellent rich continental breakfast, with an emphasized attention to vegans, gluten free, and organic food.
There is a ni
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Response from Floriana C, Responsabile reception at NH Caltagirone Villa San Mauro
Responded 21 Jun 2018
Dear Sara Thanks a lot for leaving a review about your experience to NH Villa San Mauro, and for have chosen us for the stay in the caramic city. The best gratification for me and all my team is your satisfaction, and know that our guests have lived a special stay. We work every day to feel you at home and welcome. We look forward your return, to let you live a fantastic NH Experience ! See You soon Giovanni Cervera General Manager
Read more
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Caltagirone dal balcone della camera
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C`é una satanza con vasca da bagno
"Choose a room without a barking dog!"
"Rooms at the back have rural views, lovely view of Caltagirone, balconies and are somewhat cooler."
"Choose somewhere else"
"Ask for a room with a terrace"
"This is the first time I have written a review on a hotel where I never stayed. Because our group was bounced out."
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