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Neptune Pwani Beach Resort & Spa

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Traveller (1934)
Pool & Beach (572)
Room & Suite (286)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent65%
  • Very good27%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“pool bar”(25 reviews)
“main restaurant”(25 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Poolside Bar
Concierge
Spa
Business Centre
5 Star Hotel
Friendly and spacious, Neptune Pwani Beach Resort & Spa is an ideal choice for guests in search of a retreat that offers the "special touch", matched with attention to the finest of details. The Resort has been meticulously created, emulating traditional Zanzibar style, using the best...
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Location and contact
Pwani Mchangani 3400, Tanzania
35.4 km to Kisauni Airport
View nearby attractions and restaurants
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Reviews (998)
There are newer reviews for Neptune Pwani Beach Resort & Spa
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Traveller rating
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231
105
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15
4
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11 - 15 of 374 reviews
Reviewed 4 May 2018

Disappointing hotel. At first I’d like to say that I really have no idea why Neptune Pwani has so high ratings on Tripadvisor? It’s not bad hotel at all, but for sure not 5-stars one. So let me introduce bad and good things about holiday...More

4  Thank AleksanderRenata
Response from NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & SpaResponded 7 May 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 29 April 2018 via mobile

Great big hotel with great helpful staff. great choice of food for each taste... Every evening some shows.. Very nice atmosphere witch affects each guest of the hotel!!! Clean rooms ... Clean beach... U feel your self safe and totally relaxed!!!! Thanks for a great...More

Thank Anna G
Response from NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & SpaResponded 1 June 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We look very much forward to welcome you again in one of our Beach Resorts or...More

Reviewed 12 April 2018

Even in rainseason, zanzibar is a good destination for a sunny holiday (and some tropical rains). The resort is very nice, the food at the buffetrestaurant is very good and divers, the cocktails should be better, but the five different local beers make up for...More

Thank Point44
Response from NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & SpaResponded 23 April 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

Reviewed 11 April 2018

Went there end of November - beginning of December 2017 with my wife, for our honeymoon. First impressions of Zanzibar itself are split - beautiful nature, smiling people, but really obvious poverty. Neptune Pwani Beach Resort & Spa, on the other hand, is pure delight....More

Thank Sarbarska
Response from NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & SpaResponded 23 April 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 14 March 2018

Where should I start... First of all...we booked our stay over a holiday agency, but booked for our parents from Kenya seperate flights and the hotel with booking.com. The food was amazing, the chef is absolutely great. The staff were like family. Just to name...More

1  Thank meatlooover
Response from NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & SpaResponded 1 April 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and nice comments :) As a part of the leisure hotel industry, we are dependent on our customers' opinions. We look very much forward to welcome you again in one of...More

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About
Description
Friendly and spacious, Neptune Pwani Beach Resort & Spa is an ideal choice for guests in search of a retreat that offers the "special touch", matched with attention to the finest of details. The Resort has ...More been meticulously created, emulating traditional Zanzibar style, using the best in local design, interiors and furnishing, meeting top international standards. The Resort features 150 rooms all with terrace and ocean view, situated in 2 level blocks and 4 individual beachfront suites with in-room Jacuzzi. Facilities include 3 restaurants, 2 bars, the Rain & Earth Spa, the Spherique Boutique, conference room and facilities and a water sports centre. Less
Hotel class
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Babysitting
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1934)
Pool & Beach (572)
Room & Suite (286)
Dining (110)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Bobby_M_Graz
20 March 2018|
Answer
Response from Frequent F | Reviewed this property |
Hi, unfortunately I did not use the massage so I do not know the prices... Have a fun! Neptune Pwani is a perfect place for holiday!
-1
Votes
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goodkaiya
7 February 2018|
AnswerShow all 2 answers
Response from Frequent F | Reviewed this property |
Hi, Neptune Pwani is absolutely safe resort with high hygienic standards. Fruit and vegetables were served as an all inclusive meal and everyone eat it as it was served. I do not know what kind of water they used for ice... More
1
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OlgaTrencheva2405
1 January 2018|
AnswerShow all 4 answers
Response from NEPTUNE H | Property representative |
Dear Olga, Thank you for the email and happy to read you have booked a stay at Neptune Pwani Beach Resort & Spa. The yellow fever obligation can differ from country to country but the basic is that when you travel directly... More
0
Votes
Room Tips
"If you want a room close to the beach choose the garden view, not the ocean view."
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"If you are lucky enough, get the villas closest to the ocean or pool!"
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"as close as possible to the beach"
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"All the rooms, at the lower part of the resort, have at least partial ocean view"