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Gaylord National Resort & Convention Center

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4,173 Reviews from our TripAdvisor Community

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Showing 4,084: English reviews
huntington, wv
Reviewed 3 March 2015

the lobby of this place is like an airport--huge, crowded, no seats and everything is overpriced. Despite its flaws, though, the staff was very efficient. Beds comfortable and clean. My only complaint is it is just TOO big. Walking to the fitness center was an exercise itself

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Helpful?
1Thank ekter
Mankato, Minnesota
Reviewed 2 March 2015

We had a conference here with about 3,000 attendees and everything ran very smoothly. My room was clean and I was able to watch Netflix from my own account. The food throughout the entire 6 days was delicious and always fresh.

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Thank 901Raintree
Mackinaw, Illinois
Reviewed 2 March 2015 via mobile

Every aspect of this 4 day stay was excellent. Check-in was smooth, be sure to ask for an interior view in the winter months. Absolutely beautiful lower level atrium. All staff and service personnel was helpful and accommodating. Outside restaurant suggestions were perfect too! The only area in need of attention would be the sheers in my room were frayed...

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Helpful?
Thank Skip L
Jamie D, Manager at Gaylord National Resort & Convention Center, responded to this review

Dear Skip L, Thank you for your wonderful review of our property. We appreciate your kind words about our helpful and accommodating staff, as well as our beautiful Atrium. It is always a pleasure to see that our efforts at providing a flawless experience are truly felt by our guests. Thank you even more for letting us know about the...

Maryland
Reviewed 2 March 2015

I have to say that this weekend stay was very disappointing. I was taking my daughter and 2 of her friends to the Gaylord to attend Katsucon which was being held there. It was also a Sweet 16 birthday gift to her. I understand that it was a busy weekend since it was both the anime convention and Valentine's day...

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Helpful?
1Thank rene20874
Jamie D, Manager at Gaylord National Resort & Convention Center, responded to this review

Dear Rene20874, Thank you for taking the time to review our property. We truly value open and honest feedback on ways to improve our service, and refine “best practices” that we have failed to uphold. I am saddened to hear that so many occurrences compromised your experience. From the nature of your comments it is apparent that we have failed...

Ruston, Louisiana
Reviewed 1 March 2015 via mobile

This hotel has it all! Gorgeous rooms that are comfortable & spacious, balconies with great views & comfy beds. The conference/convention spaces were laid out well & easy to get to. The Spa was quite a treat & the staff excellent & very professional! The only improvements I would suggest would be adding more items to room service menu &...

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Helpful?
Thank Ckgibbz
Jamie D, Manager at Gaylord National Resort & Convention Center, responded to this review

Dear Ckgibbz, Thank you for sharing your feedback regarding your stay. We are elated that you found our accommodations acceptable and up to your standards. It is always a pleasure to hear that we are meeting your expectations, and will continue to meet them upon your arrival. We are especially grateful to consider your suggestions about our in room dining...

Leesburg, Virginia
Reviewed 1 March 2015 via mobile

I stayed at the Gaylord National Harbor Hotel for four days this week while attending a conference. Upon checking in to our suite I was initially impressed with the large suite and beautiful views of the harbor. But the closer I looked the less impressed I was. There was a dining table with four chairs. The cushions on the four...

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2Thank Richard N
Reviewed 28 February 2015

I come here once or twice a year for different events (Katsucon and MAGFest) and the Gaylord is a gracious host. The building is AMAZING, with plenty of beautiful places for photoshoots (very important when in cosplay... the gazebo and dancing fountains are two popular areas) and spacious convention meeting rooms with pretty carpeting. The atrium has a large window...

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Thank Kristin T
Altamont, TN
Reviewed 27 February 2015 via mobile

Came here for a major conference, and overall, everything seemed fine. One provided meal had only 3 stations in the hallway, long lines, ran out of food at all of them at one point, not very well executed. Rooms were clean and comfortable, housekeeping staff friendly & cheerful, but they wanted to charge $10 to have 2 empty wine glasses...

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1Thank Jeanette H
Montgomery, Alabama
Reviewed 25 February 2015

I just attended a week-long conference at this hotel and had a great experience in all areas of the hotel: guest room was awesome and bed was very comfortable, WiFi was fast, shower water pressure was perfect, and space in each room is very generous! Conference facilities are amazing - staff was friendly and professional; overall experience was outstanding. National...

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Thank LayneMatthews
York, Pennsylvania
Reviewed 25 February 2015

This hotel is very nice, clean and in a great little location. However, on 3 separate occasions, I was ripped off. 1. Joseph the bartender automatically added an 18% tip to a bar bill; without realizing it, I added another 20%!! 2. I purchased a pair of jeans in one of the boutiques- they overcharged and I had to go...

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1Thank Linda B

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Newly opened along the banks of the Potomac, the Gaylord National Resort & Convention Center is the newest monumental addition to the national capital region. With 2,000 luxurious guest rooms, including 110 lavish suites, and 470,000 square feet of meeting, convention and exhibition space, it’s the largest combined hotel and convention center on the Eastern Seaboard. Here, guests will also enjoy four signature restaurants, a 20,000-square-foot spa, the area’s hottest ultra lounge, elegant retail shops and a magnificent waterfront promenade boasting a full-service marina and views of nearby Washington D.C. and Old Town Alexandria, Virginia. Gaylord National will be the cornerstone of the highly anticipated National Harbor project, a 300-acre waterfront destination offering world-class dining, retail and entertainment venues in Prince Georges County, MD. ... more   less 

Additional Information about Gaylord National Resort & Convention Center

Address: 201 Waterfront Street, Prince George’s County, National Harbor, MD 20745-1135
Region: United States > Maryland > National Harbor
Price Range: $428 - $804 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord National Resort & Convention Center 4*
Number of rooms: 2000
Reservation Options:
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Also Known As:
Gaylord National Hotel Oxon Hill
Gaylord National Resort And Convention Center
Gaylord National Oxon Hill
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord National Resort & Convention Center staff and other travellers.
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Questions? Get answers from Gaylord National Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Atrium rooms are more expensive but are my favorite, especially during the Christmas season.Rooms in this category can be a bit noisy.”
 of 5 bubbles Teacheragent101, 21 Feb 2017 | Read review
“Be sure to ask for an Atrium room as we forgot to request it and we were given a view of a building!”
 of 5 bubbles ho181, 18 Feb 2017 | Read review
“Pick another hotel.”
 of 5 bubbles lnich007, 17 Feb 2017 | Read review
“Stay at MGM or someplace else!”
 of 5 bubbles NJJenn, 13 Feb 2017 | Read review
“Call ahead to find out what conference is going on.”
 of 5 bubbles Trave1ingMike, 12 Feb 2017 | Read review
5 of 5