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Bear Inn

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Bear Inn
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279 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Hertfordshire
Reviewed 4 September 2016

Note: We were given a decent discount for our 2 night stay, following our second complaint, and I think it's fair to say it more than compensated for the disappointment and irritations we had encountered. This is a great venue with pleasing décor throughout and a spacious feel but the staffing issues, security concerns and lack of maintenance/upkeep of the...

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Helpful?
Thank celynrose
BearInnTeam, General Manager at Bear Inn, responded to this review

Good Afternoon, I apologise for the broken door lock but can confirm this has now been fixed. I can assure you i shall be investigating the long wait at breakfast as this is unusual for us. Thank you for mentioning Sean and Maggie; they really are great members of the team and we are very lucky to be located in...

Withernsea, England, United Kingdom
Reviewed 2 September 2016

found all the staff great and enjoyed the food and bar was really pleasant but I feel the house keeping leaves a lot too be desired room very grubby we used the cups and next day the same dirty cups where still there. Moved the sofa so they could clean the dirt and a straw but it was there for...

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Helpful?
Thank Ophelia811
BearInnTeam, General Manager at Bear Inn, responded to this review

Good afternoon Ophelia811 I am sincerely sorry for the condition of the room in which you stayed. We are indeed going through a refurbishment process and are changing the cleaning team. I am thankful for your comments regarding my team being great and am glad that you enjoyed your meal. We hope you shall return to us again Kind Regards,...

Belfast, United Kingdom
Reviewed 30 August 2016

Great family room, bathroom was a bit small, but bar and restaurant were great for both dinner and breakfast. Most impressive was the staff they were top class couldn't help enough and brilliant with kids.

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Helpful?
Thank 543phil
BearInnTeam, Manager at Bear Inn, responded to this review

HI 543phil Thank you for your review. I am so pleased that you enjoyed every aspect of your visit and how impressive you found our team to be! We very much look forward to seeing you again soon! Kind regards, Sean.

Reviewed 28 August 2016 via mobile

We came across this pub and although it was very busy the waitress made room for us altogether it was a lovely friendly experience and lovely food , the staff where friendly and the service was qui land very good , the food was hot and very tasty ,we would definitely recommend to anyone visiting street, also the price was...

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Helpful?
Thank Debra S
BearInnTeam, Manager at Bear Inn, responded to this review

Hi Debra S. Thank you for your lovely review, it was a pleasure to read! I am so pleased that our team were able to make your visit so special, and equally that your meals were so enjoyable! We look forward to seeing you again soon! Kind regards, Sean.

Auckland Region, New Zealand
Reviewed 27 August 2016

The staff at the Bear were extremely friendly and helpful and made us very welcome. We enjoyed a nice family dinner with a delicious and generous salmon and couscous dish as one of the options. On the down side, both of our rooms smelled of smoke and the carpets in hallways and rooms smelled a little moldy/fusty, and staff were...

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Helpful?
Thank millsybrit
BearInnTeam, Manager at Bear Inn, responded to this review

Hi millsybrit Thank you for your review. I am so pleased that you enjoyed your meal with us, I am however disappointed that the room you stayed in was in need of a little TLC. We are currently waiting on a room refresh, so hopefully by your next stay it will seem like a brand new room! Kind regards, Sean.

Reviewed 23 August 2016 via mobile

Been here a couple of times now and to be honest I can't complain about the food as it was very nice and it has a very big beer garden with lots of seating. It's right next to Clarks village so you can do some shopping then go for lunch and a pint haha but it's a 1 minute walk...

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Helpful?
Thank Stuart G
BearInnTeam, Manager at Bear Inn, responded to this review

Hi Stuart G. Thank you for your review. You're quite right in saying that we're just a stone's throw away from Clarks Village, so it's the perfect location for a good meal and a nice drink in our beautiful beer garden. Kind regards, Sean.

Enfield, United Kingdom
Reviewed 20 August 2016

Our rooms were a short walk from the Inn with free parking outside. You walk into a small lobby with a lounge and TV to one side, bathroom in the middle and bedroom with TV on the other side. Reception is in the main building (Bear Inn) situated by the bar so there is not a dedicated receptionist however we...

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1Thank Chris_Bren_248
BearInnTeam, Manager at Bear Inn, responded to this review

Hi Chris_Bren_248. Thank you for your review. I am so pleased that you enjoyed your stay with us, and we very much look forward to seeing you again soon! Kind regards, Sean.

West Country
Reviewed 20 August 2016

A friend and I stopped by to have lunch last week (have visited many times before - our favourite place to eat whilst visiting Clarks Village). We really had a lovely lunch! Food was freshly cooked, piping hot, very tasty and good value for money. Staff very friendly and efficient - one lady even took our order at the table...

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Helpful?
Thank Happycouple01
BearInnTeam, Manager at Bear Inn, responded to this review

Hi Happycouple01 Thank you for taking the time to write such a lovely review, it was a pleasure to read! I am so pleased that you enjoyed your visit, and you're quite right in saying that we offer a full table service experience! Kind regards, Sean.

London, United Kingdom
Reviewed 27 July 2016 via mobile

We have stayed here several times now. And each time has been lovely. The staff here are very efficient. Helpful. Friendly and all seem to work well as a team. We stayed in room 11 and it was lovely and quiet. The decor could do with a update, the wallpaper is dark, the bed frame was broke, the room does...

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Helpful?
Thank mindy722
BearInnTeam, Manager at Bear Inn, responded to this review

Hi mindy722 Thank you so much for taking the time to leave such a lovely review, it was a pleasure to read! I am so pleased that you enjoyed your stay. We are soon to be having a little room refresh to update some of the rooms that need a little TLC. We look forward to seeing you again soon....

Benson, Arizona
Reviewed 24 July 2016

I previously reviewed this place under the restaurant section as awful, and it was. However, after checkout, I had a long conversation with management, showing them photos of the room problems. The manager was appalled at my comments and he made an adjustment to our bill even tho I told them that wasn't the reason I had told them of...

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Helpful?
Thank Roxanne W
BearInnTeam, Manager at Bear Inn, responded to this review

Hi Roxanne W. Thank you for your review. I am pleased that you did voice your concerns with us before you departed, as we hate to see guests leaving dissatisfied. You are quite right in saying that we are due for a hotel refresh, so by the time you are next in town it will be like staying in a...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included

Additional Information about Bear Inn

Address: 53 High Street, Street BA16 0EF, England
Region: United Kingdom > England > Somerset > Street
Price Range: $96 - $160 (Based on Average Rates for a Standard Room)
Number of rooms: 24
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Questions & Answers

Here's what travellers have asked, with answers from Bear Inn staff and other travellers.
4 questions
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Stoke-on-Trent, United Kingdom
over a year ago

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Questions? Get answers from Bear Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner upstairs room charming, but not accessible for those with disabilities, ground floor rooms elsewhere would be more suitable.”
 of 5 bubbles GillyPNorthEastCoast, 29 Nov 2016 | Read review
“if 4 peps , ask to stay in blossom cottage, 2 x bedrooms for same cost”
 of 5 bubbles martinh620, 21 Nov 2016 | Read review
“Room 17 , quiet , big and close to all services.”
 of 5 bubbles richie1112, 15 Nov 2016 | Read review
“Request a room in the main building before you arrive.”
 of 5 bubbles Snowbird52, 20 Oct 2016 | Read review
“Try for a room within the pub itself as these must surely be better than the 'annex'”
 of 5 bubbles F1856RIbriane, 8 Sep 2016 | Read review
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