Calle Sancho Panza S N Playa Del Jable, 35625, Pajara, Fuerteventura Spain
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Occidental Jandia Playa
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#19 of 70 hotels in Pajara
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Occidental Jandía Playa hotel overlooks the stunning Jandía Beach, which boasts crystal clear water and white sand. The rooms are equipped with everything needed for maximum comfort and the most exclusive services are available. Kids will enjoy the Barcy Club and adults will look forward to relaxing at the hotel spa, which includes a sauna, hot tub, heated pool and gym, in addition to other services. Guests will have access to the four bars, restaurant and snack bar at the hotel thanks to the All Inclusive programme for a worry-free stay.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Indoor play area for children
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Baggage storage
Concierge
Shops
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, French, Spanish, German
Location
Full view
37Car recommended
Grade: 37 out of 100
11Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
Calle Sancho Panza S N Playa Del Jable, 35625, Pajara, Fuerteventura Spain
Name/address in local language
Getting there
Car HireSee all Pajara car hire
9253Reviews655Q+A100Room tips
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Most Recent
We are just back from a great relaxing holiday with friends and family would definitely return to hotel again only down side was rude barmaid who let her colleagues down. The entertainment team where brilliant and food was always fresh and varied
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
+1
Hotel's Favourite
Absolutely fab stay for me and my boyfriend. Arrived quite late on our first l day but we were glad to know the main restaurant closed at 10.30pm so we could grab something to eat after our long journey. It’s about 1 hour away from the air port so make sure you grab something inbound and outbound ! Friendly and helpful staff! COVID test in the hotel so you don’t need to venture out ! €35 for the test and the room is just behind reception. Read instructions on the wall for how to book, very simple ! Very clean and sanitised hotel and restaurants! Wonderful food plenty of choice, if you love fruit there’s LOTS, if you like wine well there isn’t much choice and I wouldn’t recommend the Prosecco , but apart from that it’s a nice selection of all inclusive drinks. The beach is about 10 minutes walk away, no toilets, no immediate access to anything so if you go be prepared with everything you’ll need. Pools are great, the main pool with all entertainment is heated , we spent most the day in there, lots of shaded places for those not a fan of the sun, only thing that lets the pools down is people who don’t wash off their sun creams and oils, as at the end of the day this would all be gathered in the corner of the pool, which is full of holiday makers clumps of hair, plasters and general scum. I cannot hugely complain about this place and would recommend it to all, we have already considered returning with our children next time.…
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Spar shop outside of the hotel right at the bottom, through the gate and down the lift. Use your...
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17 Helpful votes
Helpful
Response from Hotel- cmanager, Propriétaire at Occidental Jandia Playa
Responded 5 Sep 2021
Dear Guest, Thank you for sharing such positive feedback following your stay with us. We aim to provide a truly memorable time and are delighted that we were able to exceed your expectations. Such positive feedback encourages us to continue with our efforts to provide each guest with an exceptional experience. We would be delighted to welcome you back on another occasion. All the best, Guest Experience Management Occidental Jandia Playa ****
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Recently returned from a 10 night stay at the occidental jandia playa, and would never rate this hotel 4 star, on arrival met by one of the most miserable reception staff ever Steffen no welcome no smile just a very stern face, we travel a lot and the worst we have ever met just issued key cards and went through formalities, our room was in block 8 which is a long walk from reception up a hill and approx 100 steps we had informed the tour operator that my wife had knee problems but this obviously fell on deaf ears. Our room was very dated with no draws and the painting in the room and balcony was appalling with more paint on rotten balcony rails than walls, there are no tea or coffee making facilities maid service is hit and miss we had to call reception after the maid not coming in for two days, food is reasonable with quite a selection but don’t eat outside as seagulls waiting to pounce there is netting up but it does not cover all of the area and we regularly saw seagulls eating from plates which my wife has photographed, pool area reasonable although there are a lot of broken tiles and they are very slippy when wet, all inclusive drinks are reasonable although sometimes long queues getting them entertainment is hit and miss but usually just about watchable would we return probably not.…
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Don’t use blocks 6 7 8
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Helpful
Response from Hotel- cmanager, Owner at Occidental Jandia Playa
Responded today
Dear Trevor, Thank you for your review. We are sorry if the category of our hotel that regulates our facilities and services did not match your expectations. We will continue to work towards modifying this perception through our efforts and service-minded spirit. We are known for having guest-oriented personnel who are welcoming at all times and are fully aware that their interactions with our guests have an enormous impact on the overall holiday experience in our hotels. Therefore we are very sorry to read your comments on the service you received and commit to addressing any situation that does not follow this goal of making sure our guests feel welcome and looked after at all times. Moreover, at Barceló, we strive to always deliver high standards and are sorry that on this occasion we didn't meet your expectations. We regret if you found some wear and tear in your room. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable. We also encourage you on a future occasion to inform our team of any issues or concerns so that we may intervene immediately. However, at Barceló, we know that meals are an important aspect of our guests' overall holiday experience, which is why our Chefs prepare a wide variety of delicacies for each service to cater to all dietary requirements and please the most demanding palates; we are therefore very pleased that we could delight your taste buds. We hope to welcome you again in the future. Best regards, Guest Experience Management Occidental Jandia Playa ****
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Having just come back from a good week holiday here is what we found The hotel is lovely and very clean. There is some updating to be done but nothing to spoil your holiday. The food was plentiful and a good selection. Good location but a quiet island with not much to do but was fine for us. The only draw back is the hour transfer from the airport but overall would go back
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Date of stay: July 2022Trip type: Travelled with family
Helpful
Response from Hotel- cmanager, Owner at Occidental Jandia Playa
Responded today
Dear Paul, Thank you for your review. We are sorry if the décor was not to your personal taste and that you found some wear and tear in your room; our maintenance team work hard to keep the facilities in good condition so that our guests feel comfortable, however, we have taken your remarks into consideration when planning any improvements. We are delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes. Our breakfasts represent healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products and are pleased to know this helped start your day off perfectly. We are also happy to know you found our hotel to be in a convenient location for your visit to Pájara . We hope to welcome you back in the future. Best wishes, Guest Experience Management Occidental Jandia Playa ****
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From arriving to departure of the hotel we really couldn't have asked for much more. Booking in on the day was good even with our room not ready we were invited to go to the restaurant to get some lunch which was nice after a long journey. Our room was clean and tidy in a quiet part of hotel with a seaview which was ideal. Rooms were cleaned everyday. Food and drink throughout the hotel was of a good standard and available throughout the day and night. Facilities were also good with pools etc. Location was about 5 minute to the beach with also some shops on the way. We would recommend this hotel to anyone.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Hotel- cmanager, Owner at Occidental Jandia Playa
Responded today
Dear Mike, Thank you for your review. We are sorry that your room was not ready by the time you arrived. Our housekeeping supervisor does everything possible to have the rooms ready before the planned check-in time, but unfortunately, it is not always possible when we are experiencing high occupancy. Please accept our apologies for any inconvenience. We are, nevertheless, very pleased to know that you appreciated the room we accommodated you in and that you found it to be comfortable with our high standards upheld. We would like to thank you for your kind words towards our team members and will definitely let them know of your satisfaction with their services. It is a pleasure to know that you enjoyed the culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates. We are also glad that our breakfast helped you start your day off right, it represents healthy eating habits that have become a better way to live while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. Thank you for highlighting our strategic location; with everything you needed within easy walking distance. We hope to see you again in the future. Kind regards, Guest Experience Management Occidental Jandia Playa ****
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First of all, yes this hotel does need a bit of updating but on the plus side, our room was much bigger than we are used to with a huge wardrobe space, cleaned/towels changed daily and the staff were friendly. There was always a good choice of food in the restaurant with different freshly meat cooked meats etc. Bottles of wines, beer on tap and soft drinks were available to help yourself to at mealtimes. There were always sunbeds available around the pools (even though a few people still reserved with towels) and the pool bar served lovely frozen cocktails. We had a beachfront room at the front of the hotel and the paths to the main building with the restaurants and pools can be quite steep but it helped to work off all the food we ate :) Evening entertainment was pretty disappointing and although we went each evening, we only stayed a short while. The beach is amazing, perfect white sand and the bluest sea! with a lovely beach bar/restaurant. Beware if visiting when the wind is strong as the sand whips around your legs. There are a few shops a short walk from the hotel with the usual touristy stuff and a duty free shop selling perfume, handbags etc but nothing else in walking distance so we were thankful that we were all inclusive. Overall, we spent a lovely chilled out week here which was much needed…
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Date of stay: June 2022
Rooms
Cleanliness
Service
Helpful
Response from Hotel- cmanager, Owner at Occidental Jandia Playa
Responded today
Dear Guest, Thank you for sharing your review. We regret to read of your disappointment with the entertainment at our hotel and remain at your disposal for any additional comments that may help us to continue improving our services. However, we are delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes. Thank you for highlighting our strategic location; with everything you needed within easy walking distance. We are also glad that you enjoyed our attractive pool area as well as the comfort of our sunbeds. Moreover, we are grateful to you for highlighting the efforts of our housekeeping department to keep our installations and accommodations spotless at all times, in order to guarantee our high standards which is one of the most important aspects for Barceló. We are especially pleased that you had a chance to truly enjoy our warm hospitality. We do pride ourselves on providing personalized service to meet the individual requirements of our guests. Lastly, thank you for the description of the room we accommodated you in during your stay, it is our goal to provide our guests with attractive and spacious rooms and we are really happy to know you appreciated yours. We hope that we can see you again soon. Kind regards, Guest Experience Management Occidental Jandia Playa ****
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+1
The hotel was really clean the food was really nice the staff was very friendly and went above and beyond for us me and my daughter really enjoyed our week there we would highly recommend this hotel entertainment every night was good most nights and by the pool entertainment was good fun also the spa and massage was amazing if your looking for a relaxing and fun time with great food n drink and vibes this is for u
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Nice pool, lots of shade available, beach is just a little walk across a road, food decent and always available. Staff friendly, most don’t speak English but didn’t have any problems with this. Rooms clean, pools not too busy, cos always find a lounger.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Hotel- cmanager, Owner at Occidental Jandia Playa
Responded 1 week ago
Dear Samantha, We appreciate that you took the time to share your experience with us. It is rewarding to know that you appreciated our strategic location with easy access to the beach. It is good to know that you enjoyed the culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we satisfied yours. We also thank you for highlighting the kindness and enthusiasm of our team, their friendliness and helpfulness being our hotel’s main strengths; we will definitely pass on your thanks for their contribution to your well-being during your stay with us. Moreover, we are very pleased to know that you found the room we accommodated you in to be clean at all times. Furthermore, we are glad you enjoyed our attractive pool area and appreciated the number of sunbeds we have available for our guests; we are aware this is an important aspect for the majority of our guests. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Guest Experience Management Occidental Jandia Playa ****
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We went to this hotel for a week and really enjoyed it. The hotel was clean and staff were very friendly. Plenty of seating around the pool and in the restaurant. Lots of entertainment on an evening and throughout the day in the pool for children. A lot of people comment about the food not being good but this wasn’t the case when we stayed here. There was plenty of variety and good quality and themed nights throughout the week such as Chinese and Mexican themed nights. Honestly couldn’t recommend this hotel enough.
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at Occidental Jandia Playa
Responded 1 week ago
Dear Keziah, Thank you for your positive feedback. We are glad that you had a pleasant stay with us and appreciated our high standards. Moreover, we are pleased that our team helped make your stay so enjoyable and that the issue you had was quickly resolved; we're readily available to assist our guests wherever needed. Furthermore, we are delighted that we were able to provide you with a great dining experience and that the wide variety of dishes prepared by our Chefs exceeded your expectations. We look forward to welcoming you back on a future occasion. Best regards, Guest Experience Management Occidental Jandia Playa ****
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+1
Certainly not 4 stars, 2.5 stars at best. Not suitable for disabled people (despite the hotels own website and Tui stating it was) as on a hill with very steep slopes / steps. 2 of my party have hidden disabilities and really struggled getting around. No organisation for getting to rooms not in the main building - 2 golf buggies used but a complete free for all to get them. The door to one of our rooms opened half way then got stuck on the floor - had to be lifted to open fully. Wooden barrier on the balcony 2 floors up nearly gave way when leaned against - extremely dangerous. No information folder in the room detailing things to do in the hotel and resort, no operating times for the restaurants / bars, no info about car hire, bike hire, etc. No tea / coffee making facilities in the rooms. Ceiling fan not working in one room and hairdryer hanging off the wall with exposed wires. Massive hole in the cupboard housing the fridge, which was nowhere near cold enough. Water pressure terrible - slightly more than a dribble at best, and water temperature either too hot or too cold with no happy medium despite our best efforts. Paid for a safe which then remained locked for 2 days until being opened at the 4th time of asking. Damaged and broken tiles round the pools and on steps. Tiles not non-slip and absolutely deadly when wet. Some pool loungers under cover but umbrellas are needed for those out in the direct sun. Waste bins around the pools were constantly overflowing, with empty paper cups and straws blowing in the strong breeze. Paintwork and rendering very shabby everywhere. Drinks put on a ‘tab’ with no indication of cost (half board only) leading to a hefty bar bill at the end of the stay. The first night in the restaurant, you just followed everyone else - no help / direction from the staff, most of who gave the impression of wanting to be elsewhere. One of our party had a nut allergy but there were no details about ingredients (specifically nuts) in the food. Peanuts were found in one dish which could have proved fatal!! We had paid for breakfast on our last morning which we didn’t get as we were not advised the restaurant would be open for people who had early flights - our pickup for the airport was at 0625. We eventually ate at the airport. An external smoking area outside the restaurant was near steps which were often blocked by smokers. No information folders detailing excursions etc in the rep area, just a whiteboard with limited information. There’s nothing to do at the hotel save for lounging by the pool or using the spa / fitness centre if you are someone who wants those. Neither were there any activities/ water sports etc at the beach (when you eventually got there - there are no signs to it and it’s quite a walk). The nearest things to do were at the other end of the 4km stretch of beach (tip: download the Bird app and use the electric scooters to get around). The crazy golf course at the hotel was laughable - completely flat and featureless. We went to the Jandia Mar (up the hill) and used theirs, which was absolutely brilliant! If you want a quiet holiday, then this is the place for you. If not, it’s not for you. We were there for 7 days and were bored for the last day.…
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Hotel- cmanager, Owner at Occidental Jandia Playa
Responded 1 week ago
Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments. We apologise if the current state of our facilities did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so guests feel comfortable. we will keep your comments it in mind for future infrastructure renovations. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced . However, we do not seem to find records that our staff had been made aware of that while staying with us; naturally we would have changed you to another room. During the check-in process, the receptionists always provide a map of the hotel and general information regarding the facilities. the reception is open 24 hours and you will always find someone to help you answer your questions. We always inform customers with allergies/intolerances to discuss their situation with the person in charge to indicate the foods they can consume. We sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of enteratiment for information and improvement. We hope this does not deter you from staying with us again and look forward to welcoming you back to our hotel in the near future for a more positive experience, as it should be. Kind Regards, Guest Experience Management Occidental Jandia Playa ****
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PRICE RANGE
US$88 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo jandia playa hotel pajara, barcelo jandia peninsula, barcelo hotel jandia playa
FORMERLY KNOWN AS
Barcelo Jandia Playa
LOCATION
SpainCanary IslandsFuerteventuraJandia PeninsulaPajara
NUMBER OF ROOMS
568
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Claim Your Listing Frequently Asked Questions about Occidental Jandia Playa
Which popular attractions are close to Occidental Jandia Playa?
Nearby attractions include Tortuga Fuerteventura (1.0 km), Budha Terraza (0.2 km), and Caminos (1.0 km).
What are some of the property amenities at Occidental Jandia Playa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Occidental Jandia Playa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Jandia Playa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Occidental Jandia Playa?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Occidental Jandia Playa?
Conveniently located restaurants include La Alacena34, Dock Grill Rock, and Pizzeria Restaurante La Isla.
Are there opportunities to exercise at Occidental Jandia Playa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Occidental Jandia Playa have an airport shuttle?
Yes, Occidental Jandia Playa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Occidental Jandia Playa have airport transportation?
Yes, Occidental Jandia Playa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Occidental Jandia Playa?
Yes, dry cleaning and laundry service are offered to guests.
Does Occidental Jandia Playa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.