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Grand Palladium Lady Hamilton Resort & Spa

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#1 of 3 Hotels in Lucea
Certificate of Excellence
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Grand Palladium Lady Hamilton Resort & Spa
Grand Palladium Lady Hamilton Resort & Spa
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4,606 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Lady Hamilton Resort & Spa
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Showing 4,231: English reviews
Ontario
Reviewed 5 days ago NEWvia mobile

Beginning with check in to the hotel we received our rooms in building 40. After being shuttled to the far corner of the resort, the smell of sewage was immediately present. Our room seemed to be in order upon initial inspection. Upon using the facilities we noticed the toilet did not flush properly and our sink did not work. The...

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Helpful?
4Thank marthalittlejohn
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Marthalittlejohn, On behalf of the management and staff of the GRAND PALLADIUM RESORTS, thank you for providing us with your feedback as it will only help us to improve on our product and services. We were saddened to note your vacation experiences and particularly surprised to hear that you felt our staff was less than hospitable during your stay,...

Surrey, United Kingdom
Reviewed 5 days ago NEWvia mobile

We have been before to the palladium lady hamilton. as such an amazing place. We are returning in may for our 10 year wedding anniversary. Cannot think of a better place to spend with awesome jamaican people. Hope charmella is still there. A great little lady she was. Roll on may 8th. Bring on the appletons!!!.x

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Helpful?
Thank Antheahoneymoon
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

We have acknowledged your comments regarding your entire stay and we will share with our team all that you have mentioned in particular those staff who added in making your vacation a great memory. We thank you for taking the time to share your reviews as this is one of the ways we grow and develop our product and services....

Reviewed 6 days ago NEWvia mobile

Omg! How do I even begin? My family and I (7 of us) decided we wanted to visit the beautiful island of Jamaica and upon researching resorts, I kept seeing grand palladium resurface. I read several reviews keeping in mind that there will always be some sort of "issue" with someone's stay. Not in our case. We had the best...

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Helpful?
2Thank Chelsey W
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. It is great to know that your expectations were met and that you enjoyed the overall vacation including the meals and all that we had to offer. We hope that on your next vacation Grand Palladium Resort and Spa will...

Reviewed 1 week ago

My family and I went to The grand Palladium for the first time and just got back. The staff truly care about your wellbeing. We had issues in the regular side (not the Lady Hamilton) and got sent to the Lady Hamilton with ocean view rooms free of charge. The food is excellent, no matter which restaurant you choose to...

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Helpful?
Thank NSags
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. It is great to know that your expectations were met and that you enjoyed the overall vacation including the meals and all that we had to offer. We hope that on your next vacation Grand Palladium Resort and Spa will...

Reviewed 1 week ago via mobile

Staying at the lady Hamilton is a lot nicer, rooms were lovely. Clean, open bath. Note to the English if booking with Thomson all rooms have a jacuzzi suite and they try and charge you extra, so don't click the upgrade button. Although our rep - 10/10 and sorted a new suitcase for us after the Jamaican airport had smashed...

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Helpful?
2Thank ShannanSmith
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. However, we regret that your were inconvenienced by our sales team. This concern will be discussed with our Heads of Department. In your review we noticed that you had a great time and...

Toronto, Canada
Reviewed 1 week ago

It has taken me a while to write this review. My family and I spent Christmas in Jamaica this year and we had a GREAT time, it was hot and were were off work and school of course we would have a great time, but my review of Grand Palladium is not glowing. The Grand Palladium is made up of...

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Helpful?
6Thank Victoria R
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

It is a pleasure reading your reviews about your recent vacation with us here at Grand Palladium Resort and Spa. We pride ourselves to go above and beyond in ensuring that our guests expectations are totally met. However, we do apologize for the inconveniences experienced in particular the restaurants and bars. In your review we noticed that you had a...

Richmond Hill, Canada
Reviewed 1 week ago

Our party of 10 stayed on the Lady Hamilton side over New Years and we all had a fabulous time! Great food, something for everyone at the buffet and "a la carte", special mention on the New Years Eve buffet was amazing! The resort is clean and the staff are friendly with most going out of their way for you....

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Helpful?
Thank TreeO70
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

We thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. We thank you for taking the time to share your reviews as this is one of the ways we grow and develop our product and services. We hope that you will be...

Gatineau, Canada
Reviewed 1 week ago

Sorry for my late review... my fiancé and I went to Lucia for 14 days, February 7-21, 2015 and ADORED our 14 days vacation at this location, the food was amazing, desserts OH MY... the Infinity Bar was awesome, we would go every night to get our gourmet coffee then just relax and listening to the music and/or singer on...

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Helpful?
Thank Sunshine_Beach_69
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

We have acknowledged your comments regarding your entire stay and we will share with our team all that you have mentioned. We thank you for taking the time to share your reviews as this is one of the ways we grow and develop our product and services. We hope that you will be visiting with us on your next vacation...

Toronto, Canada
Reviewed 1 week ago

I had such an awesome time in August. My husband and I went for a week and even during the trip all we can think of is when will be returning there. We met people from other resorts when we did some excursions and I tell you we were so glad we booked here. Only our resort group had no...

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Helpful?
Thank Shanthini J
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. We thank you for taking the time to share your reviews as this is one of the ways we grow and develop our product and services. We hope that you will be visiting...

Mississauga, Canada
Reviewed 1 week ago via mobile

Travelled here for 9 days. Was worried about this hotel after reading the reviews but we had a good time, there was eight of us. Sunset Cove is the most fun. We were on the Lady Hamilton side building 37. We had the Junior suite which was lots of room for 4. Room was always cleaned and bar restocked. We...

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Helpful?
3Thank lzita
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. It is great to know that your expectations were met and that you enjoyed the overall vacation including the meals and all that we had to offer. We hope that on your next vacation Grand Palladium Resort and Spa will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is bathed by the calm turquoise waters of Jamaica's north coast, in a small bay on a privileged enclave on the coast. The design is a perfect harmony between modernand luxurious facilities of a first class hotel and the attractive natural environment of the area characterized by the turquoise sea and the relief of the landscape. The complexalso houses an ultramodern Spa, which is equipped with the most advanced facilities and offers guests a wide variety of therapies and services. Near the village of Lucea and approximately 30 minutes from Montego Bay and its airport. Within the complex is theGrand Palladium Jamaica Resort & Spa has a total of 540 guestrooms in 15 villas ofthree levels with 6 Suites and 30 Junior Suites per villa. The Grand Palladium Lady Hamilton Resort & Spa has a total of 516 rooms distributed in 13 villas of three levels with 6 suites and 30 Junior Suites per villa and 48 two-story cabins with 4 cabins suites (adults only) each. ... more   less 

Additional Information about Grand Palladium Lady Hamilton Resort & Spa

Address: Building 27, Lucea 8800, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $467 - $855 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Lady Hamilton Resort & Spa 4.5*
Number of rooms: 444
Reservation Options:
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Also Known As:
Grand Palladium Lady Hamilton Resort And Spa
Grand Palladium Lady Hamilton Hotel Lucea
Grand Palladium Lady Hamilton Resort & Spa Jamaica/Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Lady Hamilton Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Lady Hamilton Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The shower in the bungalows have pipe that spews water at you and they are located out on the point, which can get very windy.”
 of 5 bubbles LeRoyF999, 17 Jan 2017 | Read review
“Pay the extra for the honeymoon suite! Request a room on the Northwest side of the peninsula.”
 of 5 bubbles michelehG4844NO, 17 Jan 2017 | Read review
“We we're a family of 3 and upgraded after 3 days, the junior suite is small for a family.”
 of 5 bubbles forestpro, 17 Jan 2017 | Read review
“would definitely spend the extra $$ for an ocean view, villa 32 is close to the adult area, well worth it.”
 of 5 bubbles tomo637, 16 Jan 2017 | Read review
“Building 36 offers sea views and although its a decent walk from restaurants its much quieter.”
 of 5 bubbles josG3688CE, 15 Jan 2017 | Read review
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