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Grand Palladium Lady Hamilton Resort & Spa

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#1 of 3 Hotels in Lucea
Certificate of Excellence
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Grand Palladium Lady Hamilton Resort & Spa
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4,519 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Lady Hamilton Resort & Spa
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Showing 4,155: English reviews
London, United Kingdom
Reviewed 14 February 2013

During the early hours of Sunday 28th October 2012 my family and I were awoken by a highly intoxicated guest, Banging on our door at 03:00am, We explained that he must have the wrong room and tried to close the door at which time he began to barge his way in. We had to wrestle with him to close the...

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Helpful?
6Thank Caroline E
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Guest, Regarding this incident, we would like to apologize for the inconveniences. Despite we have security staff members to provide the best care at all times, unfortunately, this not always happen and due to the size of the resort it cannot be guaranteed. Sorry if you consider that our staff did not deal very professionally with the matter. At...

Coal Valley, Illinois
Reviewed 14 February 2013

This is a nice hotel. It is clean and the employees are friendly and generally helpful. One exception is the Sports Bar. The Sports bar has terrible food and the waitress and bar tender were slow and not nice. Don't go there unless you want a drink that is really strong and you want to play pool. The advertise 10...

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Helpful?
Thank MJO1970
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share with us your review based on your recent vacation spent here at the Grand Palladium Lady Hamilton. We welcome your feedback as it will better assist us in improving the present product that we offer to our guests. It is unfortunate that you did not like the food by the Sports...

Chicago
Reviewed 13 February 2013

Just returned from a week long stay at the Grand Palladium, Lady Hamilton side of the resort. This is a beautiful resort. The layout takes advantage of the constant nice weather in Jamaica... you're always walking outside and feeling the wonderful ocean breeze and seeing the beauty of the land, yet you're protected from rain, wind, sun, etc. Check in...

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3Thank Peeoui
TORONTO
Reviewed 13 February 2013

Just returned from a week at Lady Hamilton let me start by saying the property is very large if you aren’t into walking this is not the resort for you .The resort thou it is large was very well maintained. The room was all ways cleaned and done in a timely fashion. We upgrade to the club which I highly...

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2Thank BOB107
Suffolk
Reviewed 12 February 2013

Just come home from the most amazing 5* holiday. The staff are very friendly & helpful, nothing is too much trouble. Check in was very quick & efficient.The rooms were very spacious & comfortable. Only thing I had trouble with in the room was the hairdryer. The chord was about 18" long so was having a lot of trouble drying...

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8Thank The_Bulls
London, United Kingdom
Reviewed 12 February 2013

this was our first time to jamaica and wont be our last it was brilliant i cant explain into words how great this holiday was and the place and not to mention the staff who are top class!i cant say a bad word about anything with the resort its fab if your thinking of a holiday in jamaica do it...

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Helpful?
2Thank stacy f
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Greetings! Thank you very much for sharing with us your review based on your recent vacation spent here at the Grand Palladium Lady Hamilton. It is clear that you have had a fantastic vacation experience, nothing short of Grand! We are glad that you enjoyed the facilities and the wonderful staff that we have here to assure that you our...

Saskatoon, Canada
Reviewed 12 February 2013

Four couples travelled to the Grand Palladium Lady Hamilton for the time period of Jan.22nd to Feb.05th, 2013. There was three busloads of people who arrived at this resort from the airport and checkin was quite quick and smooth. We were quickly transferred from the lobby to our building by small golfcart types of vehicles. We were assigned to Building...

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3Thank Ralph P
Essex, United Kingdom
Reviewed 11 February 2013

We have just returned from the above named hotel and had a truly amazing time. Our room was fabulous with a view over the sea and the scenery was breathtaking. Hotel was clean and reception staff were very helpful and anything we asked for was sent to our room immediately. The system with the themed restaurants was a bit hit...

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Helpful?
Thank Tracey G
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Thank your very much for taking the time to share with us your review based on your recent vacation here at the Grand Palladium Lady Hamilton. We are elated to know that you have had a fantastic time and that you enjoyed our facilities to the fullest. It is also wonderful that you also took the opportunity to see and...

Reviewed 11 February 2013

Just had one of the best holidays ever what a wonderful hotel with the most wonderful staff. So very very helpful and so very very happy and friendly. The food was 10/10 at each resturant we went to. All your needs catered for under one wonderful roof. Well done Grand Palladium Lady Hamilton Resort & Spa. Will be seeing in...

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Helpful?
8Thank Rebecca L
FiestaJamaica, Santiago Escañuela, guest services at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Rebecca L, We really appreciate your comment about your fantastic vacation in our fabulous resort in Jamaica. All the staff members are working very hard every day on this goal, because your satisfaction is our priority. This kind of comments helps us to follow improving our service. Thank you very much for choosing Grand Palladium Jamaica & Lady Hamilton...

Calgary Alberta Canada
Reviewed 9 February 2013

Just got back from Jamaica and loved this resort! It was my first girl's trip and felt very safe there! So much to do that we did not even leave the resort. The staff was so friendly and helpful! Nice beaches, beautiful wrap around pool with swim up bar, beach volleyball etc....the food was excellent and the entertainment team was...

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Helpful?
8Thank Julie80
FiestaJamaica, Santiago Escañuela, guest services at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Julie80, Greetings! All the Palladium staff is glad to know that you had a wonderful time with us in our resort. We appreciate very much the time that you took writing your comments because this is the best way we have to know how well is our service and guests feedback. We are truly happy and proud listening that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The resort is bathed by the calm turquoise waters of Jamaica's north coast, in a small bay on a privileged enclave on the coast. The design is a perfect harmony between modernand luxurious facilities of a first class hotel and the attractive natural environment of the area characterized by the turquoise sea and the relief of the landscape. The complexalso houses an ultramodern Spa, which is equipped with the most advanced facilities and offers guests a wide variety of therapies and services. Near the village of Lucea and approximately 30 minutes from Montego Bay and its airport. Within the complex is theGrand Palladium Jamaica Resort & Spa has a total of 540 guestrooms in 15 villas ofthree levels with 6 Suites and 30 Junior Suites per villa. The Grand Palladium Lady Hamilton Resort & Spa has a total of 516 rooms distributed in 13 villas of three levels with 6 suites and 30 Junior Suites per villa and 48 two-story cabins with 4 cabins suites (adults only) each. ... more   less 

Additional Information about Grand Palladium Lady Hamilton Resort & Spa

Address: Building 27, Lucea 8800, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $446 - $975 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Lady Hamilton Resort & Spa 4.5*
Number of rooms: 444
Reservation Options:
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Also Known As:
Grand Palladium Lady Hamilton Resort And Spa
Grand Palladium Lady Hamilton Hotel Lucea
Grand Palladium Lady Hamilton Resort & Spa Jamaica/Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Lady Hamilton Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Lady Hamilton Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Lady Hamilton section is close to everythig. The beachfront Villas have a spectacular view”
 of 5 bubbles etelka5, 6 Dec 2016 | Read review
“Don't go. Place is gigantic, shuttles stink so it takes forever to go where you want.”
 of 5 bubbles lotsofbeer, 28 Nov 2016 | Read review
“Our room was in building 27 (the higher you go, the farthest you are).It was great because it was close to the beach, pool and lobby.”
 of 5 bubbles 122chelseac, 26 Nov 2016 | Read review
“Would not recommend this hotel. Jamaica is worth visiting just not at this location.”
 of 5 bubbles kimfJ7976YD, 25 Nov 2016 | Read review
“Building 27, second floor, poolside, ocean view... First floor is to hot, third floor is too many steps with no elevator.”
 of 5 bubbles 196tinap, 25 Nov 2016 | Read review
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