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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,116 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Jamaica Resort & Spa
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Showing 5,696: English reviews
Washington DC, District of Columbia
Reviewed 15 July 2014 via mobile

Stayed here with 8 other couples for a family reunion for 5 days. Resort was nice. Beach was beautiful. Rooms were clean. Water sports were fun. These are things you expect from a nice resort in Jamaica. However, staff service was awful. Took forever to get a drink. No one was helpful....They basically ignored you unless you were tipping them...

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2Thank cowboys80
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear cowboys80, Thank you for taking the time to make your review. We have read thoroughly the pros and cons of your vacation experience with us. We are appreciative of the positive comments about the the beautiful beaches and facilities and also the accommodations. However we must extend our apologies for the unfavorable encounters with our staff and the service...

Leeds, United Kingdom
Reviewed 14 July 2014

went to grand palladium as a party of four and met up with 3 relatives from usa. could not fault the room, food and drink were first class. could have done with a bit more reggae music and not just the same half dozen Bob Marley songs.But the staff let the hotel down completely with their couldn't care less attitude...

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3Thank ruthbalsham
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share your review based off your recent stay here at the Grand Palladium Jamaica. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are grateful for your positive comments about the accommodations, the delicious meals served. We must apologize for any unfavorable encounters...

Farnborough, United Kingdom
Reviewed 14 July 2014

we are here now. flying from Gatwick with a three and a half hour delay was not good. upgrade to premium seats was worth it in my opinion. Arrivals and customs at Montego Bay was quick and easy. the bus ride to the hotel was delayed by an hour because somebody lost a suitcase. Initial impressions of the hotel are...

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5Thank Jon W
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Jon W,, Thank you for taking the time out of your vacation to make a review. We do apologize for the inconvenience with you room but we are also pleased that the matter was rectified and that you are now having a wonderful stay with us. We look forward to your future review which we hope will give more...

Toronto, Canada
Reviewed 13 July 2014

We are from Toronto and went on a vacation early July with two other families, 13 in total; 6 adult, 7 kids. We had an amazing time! Grand Palladium has really taken the time to make sure there are things for both kids and adults. Every night there is a kids show followed later by the adult show. There was...

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4Thank C Q
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear CQ, Thank you very much for your review. We are elated that you and your group had such an amazing vacation. We appreciate your positive comments about our property, accommodations, entertainment and the food. You also elaborated about our staff. We do have a cadre of ladies and gentlemen who always does their best to satisfy and exceed the...

Crawley
Reviewed 13 July 2014

We went to the hotel on our honeymoon in September/October 2012. The photos just do not do it justice. The location is stunning, the building beautiful and the layout really works. There are numerous beaches, an abundance of restaurants and lots of tidy grounds to have a gander around. The food was incredible, so much so I gained weight on...

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1Thank Freyasaur
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to leave your review. We are elated that you have had such a wonderful honeymoon at our luxurious Resort. We appreciate your positive comments about our accommodations, food, and our staff. As a team, we work continuously to assure all our guests a memorable vacation. We can assure you that our tennis court...

Forsyth, Georgia
Reviewed 13 July 2014

we went on tours and the name of the company that took us was Real Tours Jamaica. Ask for Thomasine Hinds to be your guide, she was awesome and Steve the driver. We went to a school and different places.

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Thank connie g
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for sharing with us your review based off your wonderful vacation spent here at the Grand Palladium Jamaica. It is wonderful that you took the opportunity to go on excursions to see more of our beautiful island. We will be pleased to be your Resort of choice for another vacation nothing short of Grand!

Weston, FL
Reviewed 10 July 2014

The good first: The resort itself is beautiful and the rooms are spacious, and the performers who made the nightly entertainment so dazzling were as good as I've ever seen. BUT...the food was just barely edible--and that's kind of a big deal when you're at an all-inclusive. No matter what you thought you were going to eat--Japanese food, Italian, Jamaican--the...

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5Thank SoFlaFam
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear SoFlaFam, Thank you for taking the time to share your review based off your recent stay here at the Grand Palladium Jamaica. We are grateful for your positive comments about the accommodations you had and the nightly entertainment. It is unfortunate that you did not like any of the meals that you had throughout your stay. We do have...

uk
Reviewed 10 July 2014 via mobile

We are here now, take no notice of the bad reviews, it's absolutely fab here, we have no complaints or probs, it's wonderful, we stayed at the Rui Montego Bay last year and the Grand Palladium far outshines there. The reviews with the good points are true and honest. Yes if you want to find negative you probably could but...

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11Thank offdutyUk
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to leave your review. We are elated that your vacation here is a wonderful one. We are grateful for your positive comments about the Resort and all we have to offer. We have a dedicated team of ladies and gentlemen who are there to ensure that our guests have a memorable vacation. It...

Washington DC, District of Columbia
Reviewed 10 July 2014

food was good, yes even the buffet. room, restaurants, and rest of resort were clean. snorkeling was great. scuba diving was fun, as was kayaking. beautiful pool, strong drinks, and fun night life. entertainment staff was fabulous, although the guys, more so than the female entertainment staff, seemed to have more fun with the patrons and didn't seem as eager...

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1Thank yolool
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear yolool, Thank you for taking the time to share your reviews with us. We appreciate the time which you have taken to bring to our attention the pros and cons of your vacation experience here at the Grand Palladium Jamaica. While we strive for a perfect vacation we sincerely regret any mishap and rest assured that your concerns were...

Montreal, Canada
Reviewed 10 July 2014

In spite of some of the challenges we faced during our stay at the Grand Palladium Jamaica, I cannot give this resort a bad review because we had such a wonderful time there. Instead, I’d like to congratulate them on their good points, identify some of their weaknesses, and give you workarounds whenever possible. Things we loved Proximity to the...

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15Thank Travel_for_fun101
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Travel_for_fun101! Thank you for taking the time to share your review based off your recent stay here at the Grand Palladium Jamaica. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are grateful for your positive comments about the accommodations, the delicious meals and the competent service received from our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $380 - $742 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not pay for an ocean view and looked down at a pool, but could still see the ocean on either side of the next building over.”
 of 5 bubbles raidersFanBill, 14 Jan 2017 | Read review
“Lady Hamilton side is nicer rooms.”
 of 5 bubbles simps162016, 13 Jan 2017 | Read review
“Rooms with Ocean View are musty smelling and Villa's 11,12 and 13 are closest to pools and main building”
 of 5 bubbles 715brendam, 12 Jan 2017 | Read review
“If you don't have children, don't stay on the Jamaican side. Ask for the Lady Hamilton Side. It costs more, but it might be worth it.”
 of 5 bubbles Wheretogowhattodo, 11 Jan 2017 | Read review
“Jamaica side mainly level for walking. The Lady Hamilton is hilly.”
 of 5 bubbles cuddley246, 5 Jan 2017 | Read review
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