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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,425 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Jamaica Resort & Spa
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Showing 5,968: English reviews
Jamaica
Reviewed 22 October 2014

The customer service was on point and very friendly, the staffs from restaurant to entertainment to shuttle service to room service, they all did a great job. Cant wait to book my next trip there to re-visit. We had an awesome time; the price was affordable, meals were tasty, environmentally friendly and it was easy to get around. Its a...

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Helpful?
2Thank Lady_Scott
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Lady_Scott, Thank you for sharing with us your review based off your wonderful vacation spent here at the Grand Palladium Jamaica. We are pleased to know that you enjoyed all that our Resort has to offer and that your expectations were met. We are also thrilled that you appreciated the environmental practices that we have in place at our...

Richmond Hill, Canada
Reviewed 22 October 2014

Just spent 5 wonderful days in sunny Jamaica at the GP. This was our first time at an all inclusive resort and definitely not the last. This resort had everything we needed. Check in was a breeze, although we arrived too early to go to our room we were able to leave our bags, given our wrist bands and go...

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3Thank Witz17
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Witx17, Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Jamaica. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. We really appreciate the time...

Reviewed 22 October 2014

My stay there was the best experience I have ever had. My girl Happy and the rest of the entertainment crew were the best they did exactly what they are supposed to do and kept me entertained and a very good job at it! My room was always clean when I got back to it at the end of the...

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1Thank SaraD0783
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear SaraD0783: Thank you for making your review based off your recent vacation here at the Grand Palladium Jamaica. We are pleased to know that you have had a fantastic vacation experience. We will be sure to pass your kind words to Happy and the rest of our entertainment crew because they do work assiduously to keep our guests entertained...

Milwaukee, Wisconsin
Reviewed 22 October 2014 via mobile

If you're expecting customer service, don't stay at this resort. If you're expecting entertainment, don't stay at this resort. If you're expecting a variety of specialty restaurants, don't stay at this resort. We would wait at restautants for over 30 minutes before a server would even come to our table. We got our own drinks 3 times during one meal....

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3Thank smr5046
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear smr5046: Thank you for sharing your review about your vacation here at the Grand Palladium Jamaica. While we strive for a perfect vacation we sincerely regret any mishap and rest assured that your concerns were not taken lightly. We really appreciate the time you have taken to write to us and share your reviews as this will help us...

Reviewed 22 October 2014

IN sHorton i will say that all ten people in our party are writing a long letter to corporate about our negative experience this week. We all stay at different all inclusives yearly and thought this would be a great experience because we stayed at palladium in riveria maya last year and it was excellent....so not the case. Most important...

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4Thank takmony
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear takmonay, We would like to thank your for taking the time to share with us your review. We welcome your feedback as it is your comments that will assist us to further build and improve out product. We sincerely apologize for the unfavorable happenings throughout your vacation. We regret that your expectations were not met and that we fell...

Waterloo, Canada
Reviewed 21 October 2014

This hotel was out of our normal price range..however, we used our air miles to bring down the price. The a la carte restaurants were good, however not always open as stated. One was under construction when we were there. I had a broken toe so, I didn't care for all the walking. The pool is beautiful but with so...

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Helpful?
Thank 365sunnydayz
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear 365sunnydayz: Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention the pros and cons of your vacation experience here at the Grand Palladium Jamaica. We are grateful for your feedback as it will better assist us to improve on those areas outlined which fell short of meeting...

Reviewed 21 October 2014 via mobile

This was our 2nd visit in 5 years and to say this all inclusive was spectacular both visits is an understatement! There were five of us on the first trip and we had two rooms which offered plenty of space. From our first drink to the many restaurants and menu choices to the excellent service... it was all superb. I...

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Helpful?
Thank Sandy F
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Sandy F: Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. It is important that...

Sarasota
Reviewed 21 October 2014

We stayed in room 1526 the week of Oct8-15 I was impressed with the room view and size but their was numerous issues with the tub and garbage along the waterfront that never got picked úp We had no problems with our Ac and the beds and pillows were fine. We had only one incidence where we were outright asked...

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Thank linda511880
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Linda511880: Thank you for taking the time to share your reviews with us. We appreciate your positive comments about the views from your room and the amenities. However, while we strive for a perfect vacation we sincerely regret any mishap and rest assured that your concerns were not taken lightly. We really appreciate the time you have taken to...

Caerphilly, United Kingdom
Reviewed 20 October 2014

The Grand Palladium Jamaica provided an excellent facility and bas for our first visit to Jamaica. The hotel provided great facilities for relaxation and leisure with a full spa and gym, sports facilities, beaches, pools, aquatic sports and entertainment. Whilst some areas of service could have been improved the accommodation, staff, food and environment was excellent for our two weeks...

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1Thank Caerphillyshepherd
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Caerphillyshepherd! Thank you for taking the time to share your review based off your recent stay here at the Grand Palladium Jamaica. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are grateful for your positive comments about the accommodations, the delicious meals and the competent service received from our...

Orlando, Florida
Reviewed 20 October 2014

The Good: The views and the hotel were impressive. Dinner was pretty good at the seafood restaurant, Italian restaurant and Jamaican restaurant. The beaches were nice and the water was clear. Many of the people who worked there were friendly. The room was nice and large. It was nice to have the all inclusive plan to get food and drinks...

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3Thank Cwheeler320
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Cwheeler320: Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention the pros and cons of your vacation experience here at the Grand Palladium Jamaica. We are overall pleased that you enjoyed your overall stay with us. We do apologize for any inconvenience caused from our renovation work...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Internet
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $319 - $752 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travellers.
1,296 questions
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor if you can't manage stairs...no elevators to rooms”
humanwavetheresa, 27 Apr 2017 | Read review
“Do not book here”
685caryss, 27 Apr 2017 | Read review
“Every room is a great room!”
8Raven, 26 Apr 2017 | Read review
“Block 33 exelent location next to adult pool & beach”
susangib3, 25 Apr 2017 | Read review
“Upgrade to Ocean view. Villas 11-15 closer to amenities.”
601elainep, 24 Apr 2017 | Read review
5 of 5