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Acacia Hotel Mbarara

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Traveller (12)
Dining (2)
Room & Suite (1)
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Overview
  • Excellent21%
  • Very good33%
  • Average40%
  • Poor3%
  • Terrible3%
6 Dec 2017
“Adequate rooms and meals”
15 Mar 2017
“Terrible Restaurant, OK rooms”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
All hotel details
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Reviews (33)
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1 - 5 of 31 reviews
Reviewed 7 December 2017

The hotel is clean. The rooms are a good size and quite clean. The food is ok. Not bad but nothing to write home about. Reasonably priced accomodation and meals. Close to a large supermarket which is convenient. Claims to have free wifi but we...More

Thank Samantha256
Response from Acacia H, Front Office Manager at Acacia Hotel MbararaResponded 19 January 2018

Thanks for the response. We are really sorry about bad internet then. But now it is perfect because we even got a new service provide and this time try us again the internet problem has been worked upon and you can be able to surf...More

Reviewed 15 March 2017

Hotel staff were friendly and generally responsive. Room was clean and comfortable but television service (4 channels and poor sound) was not even worth advertising. Restaurant was one of the worst experiences in Uganda - over 2 hours wait for food with no communication from...More

Thank Tom B
Response from Acacia H, Front Office Manager at Acacia Hotel MbararaResponded 19 January 2018

We thank you for the feedback Mr. Tom We are sorry for that bad service you received but i want to assure you that a lot has been done for example more training to improve on the quality of our service and am pleased to...More

Reviewed 18 February 2017

Nice hotel, rooms are clean and bed are comfortable. good shower with hot water. It can become noisy in the evening due to surrounding bars playing music until late. Staff is nice and helpful. I wasn't able to use my credit card to pay.

Thank alice m
Reviewed 9 June 2016 via mobile

Ok hotel for an overnight business trip. Their main advantage is they accept visa credit card. Easily accessible on the main road by can get noisy. Rooms are spacious but the linen needs replacing. Great traditional breakfast but menu a tad limited. Lunch was okay...More

1  Thank wasolosnipes
Reviewed 8 March 2016

Me and my girlfriend stayed here for 2 weeks as we were working at the hospital in Mbarara. The place is very clean and has the best staff around. Everybody are smiling and do really care about you. The place has good breakfast but the...More

Thank Linus K
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Room Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$57 - US$59 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$57 - US$59 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (12)
Dining (2)
Room & Suite (1)
Business Centre & Event Rooms (8)
Questions & Answers
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fijimike
24 June 2015|
Answer
Response from thedeberrys | Reviewed this property |
It's one of those places where it's probably OK just to turn up. I don't think it would be full unless it was hosting some sort of residential conference
1
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Room Tips
"Just don't book here"
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"Request a room in the back of the hotel, which places you farther from the noise and bustle of the main road..."
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"Rooms facing the back are quieter."
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"Pick a room away from the road!"
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