Rattanasavanh Hotel
About
Looking for a place to stay in Savannakhet? Then look no further than Rattanasavanh, a hotel that brings the best of Savannakhet to your doorstep.
As your “home away from home,” the hotel rooms offer a refrigerator, air conditioning, and a desk, and getting online is easy, with free wifi available.
Guests have access to 24 hour front desk, a concierge, and baggage storage while staying at Rattanasavanh. In addition, Rattanasavanh offers an on-site restaurant, which will help make your Savannakhet trip additionally gratifying. And, as an added convenience, there is parking available to guests.
While staying in Savannakhet, you can check out a popular Mediterranean restaurant like Pilgrim's Kitchen & Inn, which is serving up some great dishes.
Should time allow, Eglise Sainte Thérèse is a popular attraction that is within walking distance.
We’re sure you’ll enjoy your stay at Rattanasavanh as you experience everything Savannakhet has to offer.
Location
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The room was fine, clean and had everything you would expect in this price range. During the night there was a minor problem with the toilet and in the morning I mentioned it needed a small repair. I was offered to change rooms but suggested it would be easier if they just fixed it but would check when I returned later. I came back to find a broken toilet and a dirty room - when enquiring why the room hadn’t been cleaned, I was told that I had the ONLY key to that room! I changed rooms.
Breakfast was rather grim. The ‘restaurant’ is very dark and unwelcoming, there was a couple of staff watching TV and I was completely ignored. I made some instant coffee and a man behind the counter whilst putting athlete’s foot powder on his feet, held up a French loaf …. I sat outside to drink my coffee as the restaurant is so dreary. About 10 minutes later someone walked past with a bag containing eggs. Then fried eggs, a French loaf and jam arrived. I went out to find some spicy soup and didn’t go near the restaurant on the second morning.
On check out, I covered my bill in full in local currency as agreed in the booking.com conditions. I checked my credit card account to find that the hotel had taken a second full payment via my credit card. I have emailed the hotel twice and heard nothing. Booking.com have been helpful and called me to explain they had spoken to the hotel directly who say that they had mistakenly taken the payment, they confused me with another customer – I thought this was a little strange and I didn’t even see another customer on the day I checked out. I have been told it will take 10 to 14 days before I receive my refund and the banking services charges I have incurred will not be refunded.
I am not a happy customer.
I will avoid hotel booking websites in the future.
I would strongly recommend that you avoid this hotel.
Breakfast - 2 fired eggs and a bun with DARK coffee every morning
Room - clean, air con works.
Location - out of the town, easy walking distance but you have to pass by some frightening dogs on the way!
No internet.
Overall this hotel is a clean safe lace to stay but not a great value, poor location, and poor service. It survives only because there are such limited options in the city.
REcommend the icafe on main street to eat at, do laundry, free internet.
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