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Muong Thanh Lai Chau Hotel

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27 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Reviewed 3 November 2016 via mobile

Upon arrival the hotel looks nice and the reception area looks like a nice 4 star hotel. Once entered the room its still ok but the bahtrooms are terrible. (And not only mine) we where with a group and needed 6 rooms and everywhere thesame problem... Bathrooms. Everything was broken. Bathtubs are in pvc and between the wall and the...

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Helpful?
1Thank Marc B
phuongloan2207, Người quản lý at Muong Thanh Lai Chau Hotel, responded to this review

Thanks for your comments, For next time , We will try harder!

Torquay, United Kingdom
Reviewed 15 February 2016

This hotel was very disappointing. Although the building initially looks quite impressive the reality is somewhat different. The bedroom was basic with poor lighting, although the bed was comfortable. The bathroom had a bath with no sealant around it and no shower curtain so was like a swamp in a few seconds. There was a big patch of mould on...

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2Thank Wrinkly one
phuongloan2207, Người quản lý at Muong Thanh Lai Chau Hotel, responded to this review

First of all , let me on behalf of all officials and employees of Muong Thanh Lai Chau Hotel . is to thank the customer reviews In recent years , Muong Thanh Lai Chau has collaborated significant efforts to improve services and amenities . The overall purpose is to provide the best satisfaction for customers. Thanks for sharing and sincere...

Canterbury, England, United Kingdom
Reviewed 21 January 2016

This was disappointing, thank goodness only one night. Room and bed were fine but shower waste water ended up all over the floor. Where there was supposed to be an extractor fan there was just a hole onto the corridor. Breakfast was abysmal. With a group tour and we were all ready for the off ahead oh schedule!

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1Thank Ruth P
phuongloan2207, Người quản lý at Muong Thanh Lai Chau Hotel, responded to this review

First of all , let me on behalf of all officials and employees of Muong Thanh Lai Chau Hotel . is to thank the customer reviews In recent years , Muong Thanh Lai Chau has collaborated significant efforts to improve services and amenities . The overall purpose is to provide the best satisfaction for customers. Thanks for sharing and sincere...

Reviewed 18 May 2015 via mobile

Contrary to other reviews, we found the room to be clean, freshly painted, and spotless in every way. That includes the bathroom, linen, towels, and all fittings. TV and wifi were above average. Maybe they are in the process of refurbishing.

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1Thank Albert B
Reviewed 20 March 2015 via mobile

Don't stop here! Drive to sapa!!! Poor food bad rooms and they don't speak a word english! The pool was very dirty and the food they serve was cold. Breakfast was the same. The bed was not clean at all, and the bathroom was also very dirty. For me never again.

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1Thank jaco d
Reviewed 31 July 2014 via mobile

We had two rooms on the 6th floor. It was very quit in the hotel. The rooms were clean, clean blankets but a bit fleabag as a total impression. Wifi and satellite television was excellent. Breakfast was fine. We had diner in the hotel as well. We were the only guests. The meal was not excellent, but for sure acceptable....

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Thank FredGab
Reviewed 6 July 2014

We arrived at the hotel late and didn't have access to information to see if anything else was available. Firstly, they demanded we left our passport with them. This made uneasy as the receptionist didn't seem the most competent (couldn't work the card machine amongst other things. Luckily we had enough cash). We got given a room on the 5th...

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1Thank QuinnJim
London, United Kingdom
Reviewed 21 February 2014

Lobby is OK, if cold, on arrival. Room was not very clean with paper peeling off the wall and window was broken in one corner. Reverse cycle aircon kept cutting out so room was cold (could be due to low voltage and not hotel's fault). Could not make staff understand that we needed to change room but our guide arranged...

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3Thank Richard K
Canada
Reviewed 13 December 2012

As a previous review stated this is probably the "best" hotel in town. There is virtually no competition. The dining room staff insisted that we have dinner at 7 pm and would not agree to a 7:30 pm dinner. We had arrived at the hotel around 6:30 pm after a very tedious journey from Dien Bien Phu. When we offered...

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2Thank fatmanCanada
Bangkok, Thailand
Reviewed 21 November 2012

unfortunately probably the "best" hotel in town. it is ok for one night. very simple. not enough lighting in the room and in the bathroom. overall atmosphere (lobby, corridors, restaurant...) is totally depressing. the staff speaks little or no english. the food is bad, everything soaked in oil. however the rooms are clean and there is hot water.

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Thank CPC1PCP1

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free Breakfast
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
As one of the first luxury hotel under the group Mường Thanh , Muong Thanh Lai Chau Hotel is located in downtown location , Mường Thanh Lai Châu Hotel will give you a pleasant and tranquil space, isolated from the bustle and noise of Lai Châu. Our Guest room system is pleasure to satisfy your relaxation moment with 98 guest rooms which are spacious, comfortably and elegantly designed. View from the high, in addition to the variety in the types of room including Lai Châu city, the features; interior styles will meet all the need of our visitors. Three restaurants with three style, three different culinary direction of creating a living and rich cuisine space in Mường Thanh, giving visitors not only an ideal destination for meals but also culturally interesting discovery about food culture Northwest ... more   less 

Additional Information about Muong Thanh Lai Chau Hotel

Address: 113 Le Duan Street, Tan Phong Ward, Lai Chau 28000, Vietnam
Region: Vietnam > Lai Chau Province > Lai Chau
Price Range: $34 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Muong Thanh Lai Chau Hotel 3*
Number of rooms: 98
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I cannot recommend this hotel.”
 of 5 bubbles Wrinkly one, 15 Feb 2016 | Read review
“Avoid this hotel and this town if you can plan it so.”
 of 5 bubbles fatmanCanada, 13 Dec 2012 | Read review
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