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Grand Palais Beachside Resort

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Grand Palais Beachside Resort
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324 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Reviewed 5 days ago NEWvia mobile

Great location opposite the patrolled beach, close to surf clubs, shops, convenience store. Apartment well equipped with ocean views and ample balcony. Staff always friendly and helpful. Will be staying there again.

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Thank are6475
Sydney, Australia
Reviewed 1 week ago

Have just returned with the family after staying at The Grand Palais Beachside Resort. We were a little late in checking in but received a warm welcome and immediately went into holiday mode. We stayed on the top floor which was spacious, clean, great kitchen and also had an awesome rooftop entertainment area with a BBQ and great views of...

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Thank mhtravels2017
Sydney, Australia
Reviewed 1 week ago

We stayed at the Grand Palais for at least the 3rd or 4th time and it lived up to our expectations again. We always book an ocean front apartment and this time had a roof top balcony as well complete with BBQ and lounge chairs. We not only had great views of the surf but also got an amazing view...

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Thank simonjhar
Bali, Indonesia
Reviewed 1 week ago

We stayed in Grand Palais at the New Year's time. It was already the second time we stayed there. The location is great, the ocean is just across the road, lots of places to eat around. The apartment was comfortable and the staff was friendly and helpful. Loved it, we'll keep coming back! :)

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Thank Tatyana M
Reviewed 1 week ago via mobile

We were back in Australia for only a couple of weeks over Christmas and New Years and decided to spend 4 days near the beach at Grand Palais at Alexandra Headlands. We were greeted by a smile by Brett the manager who was extremely helpful and informative. Our rooftop one bedroom apartment was excellent with great views out over the...

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Helpful?
Thank Riviera M
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Riviera, Thank you for your kind review! We are so pleased to hear you enjoyed your stay. It was our pleasure to have you stay and we look forward to seeing you again soon. Regards, Anna

Reviewed 1 week ago via mobile

We stayed here for three nights this week and it was OK; well kind of. We did both get electrocuted by the light switches on several occasions. One of them was a real nice sharp buzz that reminded you you're alive and that Cambodian bed torture is still a real possibility in Australia. This was investigated by an electrician promptly...

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Thank Ross P
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Ross, We are sorry to hear of your concerns. The electrician attended and identified the cause to be a result of humidity and obvious ocean moisture. We spoke with the electrician who told us that you were happy with the outcome so we mistakenly believed that everything was solved in respect to the switch. We are glad you enjoyed...

Reviewed 1 week ago via mobile

Stayed 6 nights over new years. Was a lovely relaxing stay plenty of room for 5 adults and 1 child. Pool out the back was lovely, management were lovely. Nice views apartment had beautiful pictures. Huge table for 6, across the road to the beach.

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Thank Robyn O
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Robyn, Thank you for taking the time to leave us such a great review. We are so pleased to hear you and your group enjoyed your stay. Regards, Anna

Reviewed 1 week ago via mobile

This place is beyond revolting. My hubby and I arrived and checked into our room, both very exciting about our long awaited holiday, this excitement came to a screeching stop as soon as we opened the door to our until. If the hole of the Sunshine Coast wasnt booked and we didnt have friend staying in the area as well...

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2Thank Amy L
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Dear Amy, We are sorry that you had a disappointing time and thank you for taking the time to leave us your comments. I can only provide information to you in relation to some of the points you raise to hope you understand the causes. In relation to the phone - on Christmas day we received lighting storms which took...

Hanoi
Reviewed 1 week ago

Having been spoiled in Thailand and Malaysia for many Xmas holiday breaks, this was a bit of a culture shock as the hotel is more "Roadside" than "Beachside", on leaving at 5am for the airport it was the only time i actually clearly heard the surf from my balcony and this was only because there was no traffic on the...

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Thank TeacherHanoi
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi TeacherHanoi, Thank you for taking the time to leave us your feedback. We are pleased to hear you found the Grand Palais to your liking and regret that the road noise impacted your stay. Regards, Anna

Brisbane, Australia
Reviewed 4 weeks ago via mobile

Great location, friendly & helpful staff, but dirty. When we arrived our unit was grimey and smelled of rotting food from a dirty bin. The floor was streaked with dirty mop water and there was dust in the corners, bathroom surfaces felt slimey, no covers on dooners which were covered in many coloured human hairs, and the deck floor and...

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3Thank Ben W
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Dear Ben, Thank you for your feedback. We do not put covers on the Doonas, as we use a ‘triple sheeting’ method which involves enveloping the duvet between 2 x queen sheets, a common practice throughout the hotel industry. The duvets are washed regularly, so I am concerned to hear that there were hairs present. We have raised this with...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Palais Beachside Resort holiday accommodation apartments are your perfect choice in affordable luxury on the Sunshine Coast. Will full amenities, a great location and amazing views, we have it all here at Grand Palais. ... more   less 

Additional Information about Grand Palais Beachside Resort

Address: 188 Alexandra Pde, Alexandra Headland, Queensland 4572, Australia
Region: Australia > Queensland > Sunshine Coast > Alexandra Headland
Price Range: $137 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palais Beachside Resort 4*
Number of rooms: 45
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Also Known As:
Grand Palais Beachside Hotel Alexandra Headland
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Questions & Answers

Questions? Get answers from Grand Palais Beachside Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a top floor apartment with a great roof terrace and bbq.”
 of 5 bubbles mhtravels2017, 9 Jan 2017 | Read review
“Ocean view rooms are amazing”
 of 5 bubbles simonjhar, 9 Jan 2017 | Read review
“Ocean view rooms obviously best even if there is road noise!!”
 of 5 bubbles KarenB033, 23 Oct 2016 | Read review
“We always book an oceanfront unit!”
 of 5 bubbles lpo56177, 11 Oct 2016 | Read review
“Go for beach views if you can”
 of 5 bubbles sweens85, 6 Sep 2016 | Read review
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