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Villa Paraiso Resort & Apartelle

Traveller (63)
Room & Suite (36)
Dining (7)

About

Location
Cleanliness
Service
Value
Located just as sleek and sophisticated at its locality of the capital town, MAMBAJAO, CAMIGUIN ISLAND.
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Property amenities
Pool
Free parking
Restaurant
Breakfast included
Room service
Free Internet
Bar/Lounge
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Non-smoking hotel
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Room features
Air conditioning
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
HOTEL CLASS
48Reviews
80Photos
1Q+A
11Room tips
Traveller rating
  • 9
  • 22
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  • 5
  • 4
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Popular mentions
+5
The room that we stayed in was really basic, smelly, full of ants, and with the most uncomfortable shower I've ever seen. The air conditioner was very old and produced more noise than cold. The walls were very thin, and you could hear people in the other rooms as if they were
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Me and my best friend stayed here for a night. She booked us a standard room good for two. The room was spacious enough with 2 single bed but the Shower/CR room though was very tiny. No shower so we used bucket bath but still it was very tiny, I had a hard time taking a shower
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+2
there was no internet connection. water pressure was very low inside our room at the second floor so we needed to wait for a long time before our pail got full. the dipper was filthy and i had to recycle an empty bottle to use in its stead. and yes, the water heater was not
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Response from Apartelle, Director of Sales at Villa Paraiso Resort & Apartelle
Responded 8 Jan 2018
Dear Ms. Irene, First and foremost, thank you for giving us a straight forward comment during your stay. We are really sorry for the inconvenience... Considering that we are in the island and internet connection is not as good as in the mainland... It is not that we don't have internet connection, it is just slow sometimes. Our lobby connection is for free and you can use it during your stay. We also have pocket wifi for rent with a reasonable fee; just approach the frontdesk in-charge for the unit availability. Regarding to the water concern, we are very sorry but we are not aware that you experienced a very low pressure since we did not receive any complaints from our guest lately, especially in the area located in the 2nd floor. I guess there were problem with the line that time and no one approached us. With the water heater concern, our Housekeeping Supervisor assure us that the water heater upstairs were all functional. But then, if it did not work that time, that should be fix by our electrician --- by calling our frontdesk incharge to address your concern. Again, sorry for what happened. Your concerns were all noted. We considered your comments to improve our services for our future guests. In behalf of the management team, we thank you for letting us know about this. We just hope that if there were problem like this, especially during the period of your stay, please do approach us --- we are always willing to assist anybody and we will find solution to fix the problem as we can. Looking forward to your next visit and would be very glad to hear your comment again. Best regards, Mae
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Not as good as advertised. Room is average. Some of the beds have dust on it. We requested and paid for 1 extra bed but the staff didn't prepare it so 3 of our staff have to share 1 bed Has wifi signal but no internet. Pool is dirty and stagnant. Their free "continental"
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Response from Apartelle, Director of Sales at Villa Paraiso Resort & Apartelle
Responded 15 Jan 2018
Dear Ma'am/Sir: Thank you for giving us your feedback during your stay. We respect your comments and we will take action for this. We are very sorry we did not meet your expectations. Should you happen to visit Camiguin, please let us know. We will be happy to welcome you. Wish you all the best! Regards, Mae 09173089296
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The place is just a walking distance from the center of commerce and not far from the airport. It's quiet and secured. Staff were friendly and prompt. The room is not bad. Though there's a generator on stand by, the intermittent electricity interruption at night is annoying.
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Review collected in partnership with Asiatravel.com
Response from Apartelle, Director of Sales at Villa Paraiso Resort & Apartelle
Responded 30 Apr 2017
Dear Ma'am/Sir, In behalf of Villa Paraiso Resort Management team, I would like to say thank you for choosing us as your preferred place to stay in Camiguin. It's our pleasure having you as our guest. Really sorry for the power interruption you experienced during your stay-- indeed it's really annoying. But still, we appreciate for understanding our side. We hope to see you again staying with us. Please contact us ahead of time so we can give a special rate for you. 09173089296/09999906543. Best regards, Mae
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
frontside rooms
Filthy shower
Tiny filthy bathroom
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"If for some reason you decide to try this place, don't go to the cheaper rooms."
"make sure there is hot and cold shower in your room and the locks are okay."
"For family-choose a villa where you have a living room, dining area and you are allowed to cook."
"Large groups should ask for a suite on the other side of the tennis court."
"Choose a de luxe or family room.. its more spacious,,"
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PRICE RANGE
US$24 - US$41 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesMindanaoCamiguinMambajao
NUMBER OF ROOMS
29
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