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Pub stop late afternoon Sat 26th Aug 2017 from Bath - ruined a luvly countryside ride. Unfriendly staff who could bite off customer's head- i understand food cannot be served till 6pm but the way it was conveyed to us was absolutely appalling. After having...More
Response from itsagirlthing31, Manager at Ring O' BellsResponded 3 weeks ago
Sorry you felt our customer service was lacking. On an evening we do not serve food until 6pm, I was around when the girls were as we telling people this, they were all polite and explained that unfortunately we could not take food...More
took over an hour for our food to arrive - so much for pre-booking. Roast's are below average - roast potatoes were awful! Pea shoots are great but just a waste - looked nice but food was pretty bland - at £14.95 its way overpriced....More
Management response:Responded 12 July 2017
Sorry for your experience you had with us. Five of your party did pre order but the other five did not so that I why you had to wait for your food, this was explained on the phone at time of booking. I...More
Arrived at the ring o bells at 8.45pm, checked the chalk board which stated food was served until 9 when we ordered drinks and said that we would like to eat the barmaid said that hundreds of orders had just come in from the garden...More
Management response:Responded 24 June 2017
Thank you for your review, I am sorry that you had that experience with us. During sunny times we do get a lot of orders happening at once, we have to go off what times the kitchen say there will be a wait...More
We booked for 6 at 4pm on Sunday 14 May at short notice. We had a delicious meal and although the main roasts had sold out Sarah dealt with this in a professional manner. The roast turkey was very tasty and everyone enjoyed their food....More
1 Thank Deborah E
Management response:Responded 17 May 2017
Hi Deborah E,
Thank you for your review, once again sorry you could not have roast potatoes with your roast and only having the choice of turkey- glad you liked it. Being that late in the day on a Sunday it is always advisable to...More
If the staff would stop lounging around chatting at the end of the bar, and, instead, engage with customers, serve briskly, clear up promptly, take dessert orders quicker, then a Sunday lunch would feel less like an interminable marathon. It isn't cheap, so one expects...More
2 Thank Westcountryswing
Management response:Responded 11 May 2017
Sorry that you had that experience with us recently, staff are normally to busy to stand around on a Sunday but sorry you felt this was not the case. I am not sure why you were told me have no apple sauce, because...More
US$78 - US$121 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Number of rooms
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