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Extended Stay America - Atlanta - Buckhead

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Extended Stay America - Atlanta - Buckhead
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20 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Atlanta - Buckhead
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Showing 19: English reviews
San Diego, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 January 2016 via mobile

Great location for where I needed to be. Tried to get "extended stay rates" with the desk staff and found that impossible. The rates they were quoting for 60+ days was more than it showed online per night. Called the 800 number and got better rates. Exterior of hotel was clean. Hallway had cigarette smell. Room was clean (with cigarette... More 

Helpful?
Thank racerdown
Manager_11525, General Manager at Extended Stay America - Atlanta - Buckhead, responded to this review

Thank you so much for sharing your experience with us. We appreciate you letting us know about the inconveniences you experienced. In response to your feedback, I will review our billing procedures with our staff and make sure we are thoroughly eliminating smoke odors. Still, I am glad to read that you had a positive stay overall and enjoyed our... More 

Nashville, TN
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 October 2015

When we checked in on Friday afternoon, no-one was at the desk. I knocked on service doors, called "hello", and enlisted 2 police who were outside to see if anyone was home. The attendant was attentive and friendly when she finally appeared. We checked into the room, which smelled faintly of smoke, and there were other unidentifiable chemical odors off... More 

Helpful?
Thank Emily F
Manager_11525, General Manager at Extended Stay America - Atlanta - Buckhead, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was not to your expectations. I discussed your comments with the team, and we are taking your experience and using it as a training opportunity to ensure your experience is not repeated. Additionally, I have met with our housekeeping... More 

Charleston, South Carolina
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 September 2015

When we first checked in they didn't have the dates correct for our reservation. The staff was very friendly and helpful though and accommodated us very well. The room was clean but it was awkward that you have to ask for all of the cooking supplies that you need. I have never stayed at a place where everything is not... More 

Helpful?
1 Thank debcar7
Manager_11525, General Manager at Extended Stay America - Atlanta - Buckhead, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you found a bug in your room. To prevent this from happening again, we have taken the proper steps to inspect all rooms closely. We continually work to improve our hotel, so I... More 

Vail, Colorado
Level Contributor
199 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 21 July 2015 via mobile

We were visiting family for three days and stayed here because it was close and there wasn't room for everyone at the house. The bed was comfortable and there was lighting on both sides for reading. The sitting area and kitchen were very satisfactory for a couple. Grab and go breakfast is coffee, muffins in cellophane and some pieces of... More 

Helpful?
Thank PassportTherapy
Manager_11525, Manager at Extended Stay America - Atlanta - Buckhead, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you had a pleasant stay. Thank you again for sharing your comments with us. The staff and I would love to provide you with another comfortable stay in the future. More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2015

My parents stayed there for 2 weeks and I came and joined for 4 days. The staff members were very helpful to my parents and responded to their needs professionally and in a timely manner. The went beyond their way to ensure that they had a comfortable stay. Location is great, near Lenox mall, stores, bus station and train. Room... More 

Helpful?
1 Thank Hannadh
Manager_11525, Manager at Extended Stay America - Atlanta - Buckhead, responded to this review

I appreciate you taking the time to write such a great review. I'm thrilled that your parents had pleasant experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Nashville
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 May 2015

This location was perfect for a visit to my aunt, who lives minutes away. The staff was lovely. My room was adorable, and had all the requisite items for an extended stay, however two things were lacking: there was no ice machine in the hotel, and one has to ask the desk for for coffeemakers and eating utensils! These things... More 

Helpful?
Thank Jacki C
Manager_11525, General Manager at Extended Stay America - Atlanta - Buckhead, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for not having an ice machine located on our property. Still, we are happy to know that we were able to exceed your expectations overall. Thank you again for your review. We look forward to seeing you in the future,... More 

Miami, FL
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 May 2015 via mobile

I will be here for two months for business. This is week one currently. Hotel is completely renovated. Keep that in mind when reading past reviews! Great location. Minutes from Lenox Mall. Walking distance to supermarket, pharmacy, Marta station and Americas favorite...Starbucks! Front desk staff are friendly and professional. Hotel is overall very clean. Feels safe. I didn't think I'd... More 

Helpful?
2 Thank inrel02
Manager_11525, General Manager at Extended Stay America - Atlanta - Buckhead, responded to this review

Thank you for your recent review of your stay. I am happy to read that you had a comfortable stay and enjoyed our updated rooms. I truly appreciate your kind comments regarding our staff and the customer service they provided you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us... More 

Atlanta, Georgia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 March 2015

Hotel is redone rooms are nice and very clean. The GM and staff at the hotel sets it apart always very nice friendly and upbeat was my 2nd stay and it was better than the first will be staying here again and recommend it to others.

Helpful?
2 Thank Matthew W
Manager_11525, General Manager at Extended Stay America - Atlanta - Buckhead, responded to this review

I appreciate you taking the time to write a review of your experience with us. It was a pleasure having you as our guest. I am grateful for your feedback, as we continually strive to improve our hotel and attempt to provide a "home away from home" experience. I am thrilled our staff provided you with friendly and accommodating service... More 

Columbia, South Carolina
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 4 March 2015

We stayed here to be close to family who could not accommodate us due to renovations. We thought Marriott would have updated this hotel but it had old furniture and a tired, cheap feel to it. Non-smoking room smelled like stale cigarettes and Lysol. Bed linens and towels were cheap and thin but were clean. Lots of food smells in... More 

Helpful?
1 Thank Judith54184
Manager_11525, General Manager at Extended Stay America - Atlanta - Buckhead, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was less than perfect. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please contact me at len@extendedstay.com to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Atlanta - Buckhead

Address: 3967 Peachtree Road, Brookhaven, GA 30319 (Formerly Extended Stay Deluxe)
Region: United States > Georgia > Brookhaven
Price Range: $141 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Buckhead 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Extended Stay Deluxe Lenox North Hotel Atlanta
Extended Stay Atlanta
Atlanta Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Atlanta - Buckhead staff and other travellers.
1 question
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Rockford, Minnesota

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Questions? Get answers from Extended Stay America - Atlanta - Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms that face the rail system, but not very disturbing for this girl-on-the-go with a sensitivity to sounds and noise.”
 of 5 bubbles PurplePlate, 14 Nov 2016 | Read review
“The Extended Stay offers great discounts after signing up for their reward programs, I often get 20% off my rate.”
 of 5 bubbles Neoccihia, 15 Aug 2016 | Read review
“pick a room on the front side of the hotel”
 of 5 bubbles EmilyF638, 3 Oct 2015 | Read review
“The trains run all night and you are near the Marta station so request a room on the opposite side from the rail system.”
 of 5 bubbles debcar7, 9 Sep 2015 | Read review
“My parents were on the 1st floor. For seniors choose the first floor it is besides everything”
 of 5 bubbles Hannadh, 7 Jul 2015 | Read review
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