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Bay Gardens Hotel

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969 Reviews from our TripAdvisor Community

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Showing 900: English reviews
Ashford, United Kingdom
Reviewed 27 October 2016 via mobile

Arrived here in the beautiful ☀ that you hope for when you visit a place like St. Lucia 🇱🇨 Of course it rained while we were there but that is to be expected for such a luscious green island. It was as amazing as I had always hoped. It is a bit of a journey to the touristy area of...

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Helpful?
1Thank Sapphire H
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this review

Our goal at Bay Gardens Resorts is to provide a comfortable and relaxing stay coupled with great service and an authentic Saint Lucian experience. I am glad that we were able to create this atmosphere for you and wish you once again Happy Anniversary. We hope that you do visit us again in the near future.

Roseau, Dominica
Reviewed 20 October 2016

I always enjoy staying at Bay Garden the staff are very friendly and accommodating, oh yes how can I forget the breakfast is to die for there is so much choices that you are always fully satisfied. I LOVE staying at Bay Garden and will return.

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1Thank diannazee
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this review

We loved having you here! We hope that you took away some brand new memories and do visit us again and again. You always have a home away from home at Bay Gardens Resorts.

London, United Kingdom
Reviewed 19 October 2016

My parents stayed at the Bay Gardens Hotel for a month and wished they had stayed longer. Staff were friendly, the location of the place and atmosphere was exactly what they needed for a holiday break. Would recommend staying here to anyone!

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Helpful?
Thank gavinc778
Chaguanas, Caroni, Trinidad and Tobago
Reviewed 19 October 2016

I travelled to St. Lucia during the period 5-9 October 2016 and stayed at Bay Gardens Hotel. I was impressed by the service and friendliness of the front office staff and the service in general. I had one minor issue with the Ac but it was rectified immediately. The breakfast was delicious and the hotel is situated nearby transportation to...

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Helpful?
1Thank foodcritic-csyl
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay. I am glad to hear that you received great service and that your issue with the Ac was rectified quickly. We hope that you do let others know of the found memories you made here and visit us soon as well.

Winder, Georgia
Reviewed 19 October 2016

My stay at the Bay Gardens Hotel wasn't what I expected. At the time I booked my Hotel room, it showed that breakfast was included. However the first morning I went to have breakfast, I was told to pay up US $24.00 and change for my breakfast. I told the employee that my reservation said my breakfast was included. She...

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Helpful?
1Thank ernest812
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this review

Thank you for leaving us some important feedback on your recent experience. This is certainly something we will take a close look into as we may have to contact the third party you booked with to clarify. We will also take the necessary steps to ensure that our guests are informed during the check in process and see how we...

Trinidad
Reviewed 19 October 2016

My stay at the Bay Gardens Hotel was awesome. Lovely staff, great atmosphere. Love the different options on the in house restaurant menu. The bar also have a variety of drinks on the drinks list. All in all I employ you to get yourself up & make a trip to St Lucia Bay Gardens Hotel.

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1Thank Chrysterbal D
baygardensresorts, Guest Experience Manager at Bay Gardens Hotel, responded to this review

It is great to hear that you had an awesome stay with us and that we provided you with excellent service and a comfortable environment. We hope that you took away some life long memories and thank you once again for the kind words.

Barbados
Reviewed 13 October 2016

The room was very clean and nice - the staff was friendly and helpful. Special mention must be made of Austin at reception, who was extremely helpful and friendly; Natasha in Security, who always had a kind word and places of interest to visit, along with the visit to the beach and Alma in the restaurant

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Helpful?
Thank Bajantraveller56
Tunapuna
Reviewed 12 October 2016

As a Caricom national, my Dad and I enjoyed a very afforable stay for 7 days, 6 nights. Staff was very couteous. We received complimentary drinks upon arrival. The room was clean and maintained. There was a regular shuttle service that took you to and from the more luxurious resort, so you got the best of both worlds. The only...

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Helpful?
Thank Deneil L
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us some feedback on your 7 day stay with us. I am glad you received great service and a clean and comfortable room. We will immediately look into the Wi-Fi service as well. We hope that you visit us again.

Reviewed 11 October 2016 via mobile

This hotel is nicely situated to bars and shops room nice and clean and hotel staff very pleasant would recommend this hotel and sister hotels to anyone. The beach at the Bay gardens beach resort is probably on of the best beaches on the island look for Liz Roti who sells food on the beach very nice and tasty The...

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Thank the201
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for leaving us a review on your experience with us. I am glad that you enjoyed the location, beach and food offered in Saint Lucia. We hope that you do visit us again.

Ashland, Oregon
Reviewed 9 October 2016

Our room was huge! Many pools on site! Family friendly. Complete with kitchenette. Clean, comfortable bed, TV and AC. Staff is extremely accommodating and nice. This hotel has free shuttle service to the sister resort on the beach which was very nice as we really wanted to play in the caribbean sea. Watch out for local vendors who pester you...

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Helpful?
Thank busterandcrew

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A great choice for those seeking a small, intimate and centrally located base - personalised service will ensure guests capture the unique cultural and tropical flavour of St Lucia. Situated on the south side of Rodney Bay marina and within walking distance of the well known Reduit Beach, nearby shops, bars and restaurants. ... more   less 

Additional Information about Bay Gardens Hotel

Address: Rodney Bay 1892, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Price Range: $182 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St Lucia
Hotel Style:
#1 Green Hotel in Rodney Bay
#3 Business Hotel in Rodney Bay
#4 Family Hotel in Rodney Bay
#4 Romantic Hotel in Rodney Bay
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Hotel staff and other travellers.
39 questions
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Questions? Get answers from Bay Gardens Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for balcony rooms”
 of 5 bubbles stevefencer, 26 Nov 2016 | Read review
“All the the superior rooms are great”
 of 5 bubbles 276ronnetteb, 17 Nov 2016 | Read review
“You may walk a while to get to you room.”
 of 5 bubbles Travel3069, 8 Nov 2016 | Read review
“The room was very clean and nice and very relaxing atmosphere”
 of 5 bubbles Bajantraveller56, 13 Oct 2016 | Read review
“Get a first floor room overlooking the pool.”
 of 5 bubbles B1438HIjimt, 8 Oct 2016 | Read review
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