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Bay Gardens Hotel

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Bay Gardens Hotel
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969 Reviews from our TripAdvisor Community

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Showing 900: English reviews
Trinidad and Tobago, Caribbean
1 review
Reviewed 23 December 2015

Rooms are basic but very comfortable and house cleaning was done daily and to an excellent standard...staff extremely friendly...celebrated my anniversary and son's birthday and experience was great, they even sent a fruit cake up to the room and champagne...shuttle very efficient and free use of the resort is a sure perk...I honestly have no complaints

Review collected in partnership with this hotel

Helpful?
Thank TriniKrys
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time out of your busy schedule to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear you had a comfortable stay coupled with excellent service. We would like to thank you as well for choosing to spend your anniversary with us and I am glad it... More 

Greater Johannesburg, South Africa
Level Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 19 December 2015

Was on a one day trip to St Lucia. Needed a modestly priced but comfortable hotel. Bay Gardens was your typical tourist hotel wish good proximity to other retail. First had no hot water - was immediately changed to another room. Good sleep. Breakfast good - especially the omelettes. A buffet lunch was mode than adequate. Would return

Helpful?
Thank Muzungu007
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us some feedback on your recent stay at the Bay Gardens Hotel. I am glad to hear that a concern you raised was immediately taken care of and that we provided you with a comfortable environment. We look forward to welcoming you back once again. More 

Trinidad and Tobago
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 December 2015 via mobile

Friendly and efficient staff, great food. Top of the line service, their shuttle service is also great. Everyone was nice and very helpful. I highly recommend this place for CARICOM nationals wanting to visit St Lucia, I'm definitely going back next year and I'm recommending this place to anyone

Helpful?
Thank Niya F
New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 December 2015

- Location - Perfect balance between having a retreat and also be able to try lots of restaurants and bars. Area is really safe, even at night. The hotel is not on the beach, but the Bay Gardens resort is. You can get there by a shuttle that leaves every hour or just walk, which is 10-15 minutes. We always... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Szabolcs P
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. We are thrilled to hear that you had a wonderful time in Saint Lucia as well as received excellent service from our team members. We hope that you took away some great memories and visit us once again. More 

Manchester, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 December 2015

All the staff were so friendly always welcoming at this hotel. Hotel very clean and proud to be what it is we loved it there. Hotel was much nearer to nightlife/bars and restaurants . The hotel beach resort was really nice with cocktails on the beach and lovely food and great service and views of the beach which was directly... More 

Helpful?
Thank David R
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear you loved your time with us and that you got to experience our sister property as well. We hope that you will visit us once again. More 

Fort-de-France, Martinique
Level Contributor
3 reviews
Reviewed 12 December 2015

The rooms are clean and large. Bathroom nice. Breakfast is about all you want. Huge amount of different things to choose from. Swimming pool areas are small. They also have their own scuttle bus to the beach. Or walk there is 10 minutes. Lots of bars and restaurants near by. The staff is very helpfull and always in service for... More 

Helpful?
Thank Roger802
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you enjoyed our clean and large accommodations and breakfast service. I am also glad to hear that our team members provided you with friendly and helpful service. We hope you took away some great... More 

Bridgetown, Barbados
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2015

The room was just what we needed for a quick weekend getaway, a room spacious enough for 2 adults and 2 children on the bottom floor. We walked from our balcony straight to the pool. The location was perfect as it was on the same road as a mall with supermarkets restaurants and other stores. However this also meant that... More 

Helpful?
Thank Nakita B
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay. I am glad to hear that you enjoyed our spacious rooms and location. We will certainly look into the suggestion for noise control in a continued effort to provide comfort for all our guests. I am also thrilled to hear that you felt welcomed by... More 

New York City, New York
1 review
Reviewed 10 December 2015

Great hospitality, neat, clean and a good location. In Rodney Bay for those who do not want to spend exorbitant monies to stay on the beach... this is the place.. not far from the beach right next to shopping mall...great location....place is really worth..

Review collected in partnership with this hotel

Helpful?
Thank sameer870
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you received great hospitality coupled with a clean and comfortable environment. We hope to welcome you back once again in the not to distant future. More 

Leeds
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 December 2015 via mobile

Stayed at Bay Gardens Hotel for 5 nights. Our room was a little tired and could do with a refresh. Bit disappointed that our balcony was internal. Good breakfast and location is excellent. Close to a supermarket and shops although the main road itself is very quite with shops etc. Able to use the beach area and facilities at the... More 

Helpful?
Thank Embut
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your stay at the Bay Gardens Hotel. We discussed your concerns and have taken immediate actions to give the Hotel an uplift in the coming months. We are glad that you did enjoy our sister property and the beach as well. We hope that you took away some... More 

A TripAdvisor Member
Reviewed 3 December 2015 via mobile

Initially booked into Bay Gardens Inn. Room overlooked the entrance and sister hotel. Unfortunately for us the main road through Rodney Bay was closed whilst a bridge was rebuilt. Result was that the area between the Inn and Hotel was extremely busy day & night. Asked the manager, Miss Patrick, if we could move rooms. She was great. She appreciated... More 

Helpful?
Thank A TripAdvisor Member
baygardensresorts, Public Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay. I am glad to hear that our general manager, Ms Waltrude Patrick and the rest of the team members could assist you in providing more comfortable accommodations. We hope you also took away some great memories and pictures of our beautiful island and hope you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A great choice for those seeking a small, intimate and centrally located base - personalised service will ensure guests capture the unique cultural and tropical flavour of St Lucia. Situated on the south side of Rodney Bay marina and within walking distance of the well known Reduit Beach, nearby shops, bars and restaurants. ... more   less 

Additional Information about Bay Gardens Hotel

Address: Rodney Bay 1892, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Price Range: $180 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St Lucia
Hotel Style:
#1 Green Hotel in Rodney Bay
#3 Business Hotel in Rodney Bay
#4 Romantic Hotel in Rodney Bay
#4 Family Hotel in Rodney Bay
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Hotel staff and other travellers.
39 questions
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Questions? Get answers from Bay Gardens Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for balcony rooms”
 of 5 bubbles stevefencer, 26 Nov 2016 | Read review
“All the the superior rooms are great”
 of 5 bubbles 276ronnetteb, 17 Nov 2016 | Read review
“You may walk a while to get to you room.”
 of 5 bubbles Travel3069, 8 Nov 2016 | Read review
“The room was very clean and nice and very relaxing atmosphere”
 of 5 bubbles Bajantraveller56, 13 Oct 2016 | Read review
“Get a first floor room overlooking the pool.”
 of 5 bubbles B1438HIjimt, 8 Oct 2016 | Read review
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