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Sol Rio de Luna y Mares

5,997 reviews
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Traveller (10688)
Pool & Beach (2669)
Room & Suite (1314)
Overview
  • Excellent47%
  • Very good35%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“french restaurant”(442 reviews)
“colon buffet”(97 reviews)
“la nina”(85 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (5,997)Write a Review
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2,195
1,601
557
196
125
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All reviewsfrench restaurantcolon buffetla ninafisha la carte restaurantssnack barwater balletcd playerbeach restaurantbeach discohorse ridingcalamarithomas cookbeautiful beachtwo weekswhite sandgreat holiday
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1 - 5 of 4,674 reviews
Reviewed yesterday via mobile

This was our first trip to Cuba, before we left, I checked various sites including trip advisor and numerous reviews and thought that some were a bit unkind. With the knowledge of Cuba’s history, I did not expect luxury, far from it, and thought it...More

Thank GeordieGirl71
Reviewed 3 days ago via mobile

We have just returned from this resort through Westjet Vacations. Sorry for the long review. Points on the resort and our experience. We upgraded to a Standard Oceanview room, which we would forego next visit, as we spent little time in the room. The view...More

7  Thank Josie Q
Reviewed 4 days ago

We return to SRLM 6th time and were not disappointed. Custom Service was excellent. They responded quick on our problems and fixed them right away. Fresh painted room was always clean, bed was comfortable. We got bottle of water and coffee every day. All appliances,...More

Review collected in partnership with this hotel
6  Thank katerynalysenk0
Reviewed 4 days ago

Disclaimer: this is the first time I have been to Cuba- and have only been to 3 other all-inclusives south of the U.S. (Mexico, Costa Rica and Colombia) so my experience is somewhat limited. We returned from Sol Rio de Luna y Mares last night....More

11  Thank RobandChristina
Reviewed 5 days ago via mobile

We have arrived on the 30th of January and left on the 13th of February. Yes, the rooms aren’t new at the Luna side, yes, there might be a light is not working or the keycard is not opening the door (do not keep it...More

8  Thank Migle M
Response from Lina C, Guest Relations Manager at Sol Rio de Luna y MaresResponded 4 days ago

Dear Migle M Thank you for amazing review. We really appreciate you sharing your experience with the TripAdvisor community in such great detail. Reading reviews like yours is the best of our jobs and we are very grateful to you.We are vey thrilled when you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$150 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$150 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (10688)
Pool & Beach (2669)
Room & Suite (1314)
Dining (673)
Family and Play Areas (65)
Business Centre & Event Rooms (50)
Questions & Answers
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Lynn K
20 February 2018|
AnswerShow all 4 answers
Response from Aflashoflite | Reviewed this property |
we asked our travel agent to ask for us to be put on the mares side and this was done.
1
Vote
rhiannamcfarlane18
17 February 2018|
AnswerShow all 6 answers
Response from a h | Reviewed this property |
just back from luna de mares my advice just get to the hotel and dont worry abot changing money either the bank in the hotel or at reception if its closed its not a problem.the problem is trying to spend it u cud go to this... More
0
Votes
clarksteve2018
12 February 2018|
AnswerShow all 2 answers
Response from Aflashoflite | Reviewed this property |
we didnt use any voltage converter just a round prong plug adapter our phones charged but took slightly longer than in the uk due to cuban voltage being lower than uk
1
Vote
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123456374
Room Tips
"We had clean fresh painted room with ocean view at Mares. Bed was comfartable. Maid cleaned our room every..."
Read review
"Luna side quieter"
Read review
"Luna side is quiet, close to the beach but quite a long walk to get to the buffet, main pool and main lobby."
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"Rooms in Luna section are nicer"
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