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Floris Ustel Midi

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Traveller (495)
Room & Suite (272)
Dining (42)
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Overview
  • Excellent8%
  • Very good27%
  • Average34%
  • Poor14%
  • Terrible17%
Travellers talk about
“the grand place”(20 reviews)
“metro station”(16 reviews)
“large room”(4 reviews)
Free Internet
Breakfast included
Non-Smoking Hotel
Family Rooms
Multilingual Staff
Wheelchair Access
Free Parking
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,011)
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1 - 5 of 390 reviews
A TripAdvisor Member
71
Reviewed 2 weeks ago via mobile

The hotel is clean, however, is situated in a dodgy area and it does not offer private parking. The hotel only offers public parking next to some homeless or recommends a parking house (5 min away via car; 10-15min per foot) which charges 16€ for...More

Thank A TripAdvisor Member
Response from Christelle D, Guest Relations Manager at Floris Ustel MidiResponded 2 weeks ago

Dear Guest, Thank you for taking the time to share your feedback. Your comment has been analyzed and be assured that we will take steps to improve the quality of our service in the future. For us it is very important to satisfy our customers...More

Reviewed 3 weeks ago via mobile

Nice location, with east access to transport. Station is walking distance. Very pleasant, friendly staff. Great shower in my room, hair-dryer available, but no tea or coffee in the room, no safe. Breakfast basic.More

Thank Keith M
Response from Christelle D, Guest Relations Manager at Floris Ustel MidiResponded 3 weeks ago

Dear Keith M, Thank you for taking the time to tell us about your experience during your stay at our hotel. I would like to inform you that we have kettle in the rooms of higher category but also you can ask the Reception depending...More

Reviewed 3 weeks ago

The hotel was a 8 minute was to midi train station and 18 minute walk to grand palace. Very clean and spacious basic room. We loved the complimentary breakfast of meats, cheeses, croissants, breads, eggs, bacon, cereal, fruit, and yogurt. great value!More

Thank CorLen
Response from Christelle D, Guest Relations Manager at Floris Ustel MidiResponded 3 weeks ago

Dear CorLen, We welcome your feedback and appreciate your review regarding your stay. Your opinion is a great support for the improvement of our services. We were pleased that the hotel has met your expectations and hope to improve and surprise you on your next...More

Reviewed 4 weeks ago via mobile

I arrived late at night and moved to this hotel, at first they offered me a room in their old tower which was kind of awful very small elevator, small room and very cold, but when I complained they told me that their twin rooms...More

Thank Damoon M
Response from Christelle D, Guest Relations Manager at Floris Ustel MidiResponded 4 weeks ago

Dear Damoon M, Thank you for your feedback. It is with some discontent that we receive your feedback because our goal is to maintain quality in the service and the satisfaction of our customers. In that sense, your feedback is extremely important to help us...More

Reviewed 5 March 2018

The Hotel is situated within walking distance of the Eurostar terminal, and about a 20minute walk down a main boulevard to the centre of Brussels and Grand Place. The rooms were clean and well appointed but it can be confusing with twists and turns in...More

Thank Alisonmc67
Response from Christelle D, Guest Relations Manager at Floris Ustel MidiResponded 6 March 2018

Dear Alisonmc67, We welcome your feedback and appreciate your feedback regarding your stay. Your opinion is a great support for the improvement of our services. We were pleased that the hotel has met your expectations and hope to improve and surprise you on your next...More

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About
Amenities
Top amenities
Breakfast included
Free Internet
Hotel Amenities
Breakfast included
Multilingual Staff
Details
Price range
US$61 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (495)
Room & Suite (272)
Dining (42)
Amenities (11)
Family and Play Areas (4)
Questions & Answers
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ShivUSA
11 July 2017|
AnswerShow all 3 answers
Response from Kiarash73 | Reviewed this property |
the area my put you off a little bit, it's okay with decent distance to the city centre. I would recommend keeping away from east side of the city and try and look more centre
2
Votes
sabina233
7 January 2017|
Answer
Response from 18T | Reviewed this property |
I think about 10-15 mins by taxi. It's a fairly basic hotel by international standards a bit dated but I did find the staff to be very helpful and friendly.
1
Vote
Room Tips
"Go else where"
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"Ask for a room in the first Bldg - Road facing or just refuse if other rooms are offered as they face inside..."
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"I did not find it to be noisy, just dark everywhere"
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"Room 210 was in poor condition so avoid if possible."
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