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Floris Ustel Midi

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Floris Ustel Midi
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891 Reviews from our TripAdvisor Community

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Showing 343: English reviews
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Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

We were pleasantly surprised by the unusually large rooms with good view. The hotel is manned minimally with no frills really. The lifts were way too small that fits only two person including a luggage each. The lifts were also not centrally located for older guests. The breakfast was bare with not much spread to choose from. There was no...

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Helpful?
Thank tabraham2016
Christelle D, Guest Relations Manager at Floris Ustel Midi, responded to this review

Dear tabraham2016, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels/Bruges. Warm Regards, Guest Relations

Kaiserslautern, Germany
Reviewed 2 weeks ago

The hotel was easy to find and located in a nice square close to the Midi train station. Good exterior appearance and looked very inviting inside and front desk very welcoming and helpful. We checked into our room easily and found it just two floors up. Very nice room, almost like a suite with one room and a small room...

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Helpful?
1Thank Shannen2012
Christelle D, Guest Relations Manager at Floris Ustel Midi, responded to this review

Dear Shannen2012, Thank you very much for sharing your unfortunate experience with us and for reporting it to our Reception. We did a proper check of the rooms and have taken the appropriate measures to avoid such issues from happening again. Please accept our sincerest apologies and I hope that this has not put you off a return stay with...

Reviewed 21 March 2017 via mobile

We stayed 2 nights in this Hotel in a triple room and it was nice. Good location (10-15 minuts to the city center, near to the Midi train station) good breakfast and different things to choose, good rooms and good staff.

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Helpful?
Thank Sara G
Christelle D, Guest Relations Manager at Floris Ustel Midi, responded to this review

Dear Sara G, Thank you for the wonderful review! We truly appreciate your words and your trust in us. It is a pleasure to read that our employees and service met your needs and expectations. Looking forward to welcome you back in the near future. Warm Regards, Guest Relations

Reviewed 18 January 2017

The best point is that it is really near Zuid/Midi train Station, like a 5 minute walk. The rooms are Okay, breakfast as well, there is a metro station 100m away from the hotel and it is a 15 min walk to the city centre. Not a bad choice if in Brussels

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Helpful?
Thank Aitzol E
Christelle D, Guest Relations Manager at Floris Ustel Midi, responded to this review

Dear Aitzol E, On the Behalf of the entire Team of Floris Hotel Ustel Midi accept our sincere gratefulness for the nice comments. It will be our pleasure to have you again as our valued guest. Warm Regards, Guest Relations

Reviewed 17 January 2017 via mobile

It is a small and peaceful hotel. It is close to a metro station and 5mins from the Midi train station. It is about 15-20min far away from the downtown by walk. Clean and spaceful rooms and a comfortable common space. Very correct breakfast for its price.

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Helpful?
Thank Ander L
Christelle D, Guest Relations Manager at Floris Ustel Midi, responded to this review

Dear Ander L, Thank you for the nice review! We are happy to know that you enjoyed you stay. Looking forward to welcome you again in the future. Warm regards, Guest Relations

Chesterfield, United Kingdom
Reviewed 16 January 2017 via mobile

We booked the hotel as the rooms look very nice. Got to our room our Key didn't work, we as on the very top floor. We got in and looked nothing like the photos we saw. It was a 'loft like' room that had quickly been made. Shower was very inconvenient as the ceilings were slanted and nearly flooded the...

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Helpful?
Thank laurencorbridge
Christelle D, Guest Relations Manager at Floris Ustel Midi, responded to this review

Dear laurencorbridge, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Guest Relations

Dubai, United Arab Emirates
Reviewed 4 January 2017 via mobile

Place is very accessible from the metro station and Grand Palace. Staff were very friendly and very accommodating. Price is affordable plus good breakfast they offer. What they show on the web is exactly whats in their hotel. Will recommend this affordable accommodation to my friends will visiting Brussels.

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Helpful?
Thank norman s
Christelle D, Guest Relations Manager at Floris Ustel Midi, responded to this review

Dear Norman S, Thank you for taking the time to review our property! We are happy to know that you enjoyed your stay with us and that you will recommend the hotel. Looking forward to welcome you again in the future. Warm regards, Guest Relations

Cardiff, United Kingdom
Reviewed 14 December 2016 via mobile

I booked this hotel accidentally for the wrong day and after realising contacted them to change for the following day. This was weeks in advance and I could see there was no price variance or availability issues (it was midweek!). Upon calling and emailing they simply rejected my request and offered no refund, not even a discount for the following...

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Helpful?
Thank Mike A
Christelle D, Guest Relations Manager at Floris Ustel Midi, responded to this review

Dear Mike A, Thank you for taking the time to tell us about your unfortunate experience in our hotel. We always appreciate comments from our customers so we can serve you better. We will look into the problem caused your concern and take it with utmost priority. If it happens that we disappoint a guest,we will try this to be...

Yerevan, Armenia
Reviewed 9 December 2016

The location of this hotel is quite good and breakfast was great !!! If the cleaning service improves this hotel will be my favourite. But anyway nice stay with reasonable prices. I do recommend everyone.

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Helpful?
Thank Margarit M
Christelle D, Guest Relations Manager at Floris Ustel Midi, responded to this review

Dear Margarit M, Thank you for you review! We are happy to know that you enjoyed your stay and that you recommend our hotel. Looking forward to welcome you again in the future. Warm regards, Guest Relations

Reviewed 28 November 2016

I think the hotel is very good, located close of the Grand Place just 15 minutes walking. The beds are confortable and I love the decoration of the huge room. From my window I can see the road and of course the parking where I left my car. staff are so helpful and they speak english, breakfast was good but...

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Helpful?
Thank Ismael H
Christelle D, Guest Relations Manager at Floris Ustel Midi, responded to this review

Dear Ismael H, We truly appreciate your words and your trust in us. I am very happy to hear that our employees and service met your needs and expectations. Looking forward to welcome you back in the near future. Warm Regards, Guest Relations

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Amenities

Highlights
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Six story, 19th century house 1 km from city center - 5 minute walk to Eurostar Station - 10 kms to Brussels National Airport. ... more   less 

Additional Information about Floris Ustel Midi

Address: Square de l'Aviation 6-8, Anderlecht, Brussels 1070, Belgium
Region: Belgium > Brussels > Anderlecht
Price Range: $85 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Floris Ustel Midi 3*
Number of rooms: 114
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Also Known As:
Floris Ustel Midi Hotel Anderlecht
Ustel Hotel Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Floris Ustel Midi staff and other travellers.
14 questions
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Kuwait City, Kuwait
New York City, New York
over a year ago

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Questions? Get answers from Floris Ustel Midi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Thoroughly check for bed bugs.”
Shannen2012, 8 Apr 2017 | Read review
“1st floor at the front”
helenb846, 5 Aug 2016 | Read review
“The single room accessed by the tiny elevator is very small. Ask for a better one.”
dbhgirl, 17 Apr 2016 | Read review
“Room 343 nice, spacious room on 3rd floor”
tedvard, 15 Mar 2016 | Read review
“Budget hotel for Brussles”
DutchGeek, 15 Mar 2016 | Read review
5 of 5