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Crowne Plaza Jordan Dead Sea Resort & Spa

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Crowne Plaza Jordan Dead Sea Resort & Spa
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1,630 Reviews from our TripAdvisor Community

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Showing 1,377: English reviews
Arizona
Level Contributor
105 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed yesterday NEW

We stayed here but only for one night as this was part of a river boat trip to Egypt extension to Jordan. Everyone in our group wished we could have spent one more night here and I understand the spa experience was sublime. Also like the breakfast and dinner buffets. Nice rooms too. This is a huge resort

Helpful?
Thank ArizonaTraveler2
Level Contributor
4 reviews
Reviewed 3 days ago NEW via mobile

I have been there many times.. A really nice place with good rooms, good minibar, pools are family friendly, best resort for family with kids, good staff! But the service is getting worse every time I got there.

Helpful?
Thank Mays T
CPRSDS, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Mays, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

It seem we had the place to ourselves. Jus like most of these hotels with this rating, it had good security from the front gate to cameras all over its property. Front desk was very pleasant to deal with, Mikka was the attrndant. On my second check out was Laith. I dealt with Laith the night before to inquire about... More 

Helpful?
Thank Benjamin S
CPRSDS, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Benjamin, Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Crowne Plaza Dead Sea Resort & Spa. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon! Best Regards, Firas Irsheidat Area... More 

Amman, Jordan
1 review
Reviewed 6 days ago NEW via mobile

one of the best hotels ever very beautiful the facilities are great nice food great service reception guys where awesome and very cooperative with great welcoming the where great and comfy but the room service was a little slow

Helpful?
Thank hussamabuolaim
18186Deadsea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Hussambuolaim, Thank you for giving us a candid feedback. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service.We would like to apologize for the inconvenience we brought you during your stay. The involved department has noted to do a necessary... More 

Lyon, France
1 review
Reviewed 1 week ago NEW

Peaceful an so nice service full time. The spa was also perfect and the really recommend. Sun down in the spa Jacuzzy on the outside of the terrace is really an excellent option to go for. Felt extremely well treated by all personnel.

Helpful?
Thank alferezfrancisco
18186Deadsea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear alferezfrancisco, Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Crowne Plaza Dead Sea Resort & Spa. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon! Best Regards, Firas Irsheidat Area... More 

London, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago NEW

We were 2 divers, looking for a night of luxury and a dip in the dead sea on the last night of our holiday. We arrived at approx 2pm, so were in a rush to enjoy the Dead Sea before sunset (when access closed). This hotel is a large complex. Access into the hotel via luggage scanners and guarded gates... More 

Helpful?
Thank Neil45_and_Tara35
18186Deadsea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Neil45_and_Tara35, Thank you for giving us a candid feedback. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service.We would like to apologize for the inconvenience we brought you during your stay. The involved department has noted to do a necessary... More 

Murmansk Oblast, Russia
1 review
Reviewed 1 week ago

We stayed in Crowne Plaza for 2 months(October and November) Room 8215. Very good place to rest, staff always help us and resolve all our problems especially Raichelle (with IHG System), Issa and Mr. Davidson. We will sure to come back as you provide us a good service. - Guest from Russia (Irina and Dmitrii)

Helpful?
Thank dimainform
18186Deadsea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear dimainform, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We have shared your kind and thoughtful appreciation of our colleagues with them. We look forward to your visit again. Best Regards, Firas Irsheidat Area General Manager More 

Kuwait City, Kuwait
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Beautiful Villa style hotel. Great location and very helpful staff. Room and bed was comfortable and the free snacks/bottled water were a bonus. Great Dead sea view and beach was excellent. Wonderful Spa experience that offers many variety of services. The buffet breakfast was good, but I wouldn't suggest dinner. Stick to wines, shots, and beers. Skip the tropical mixes,... More 

Helpful?
Thank DTD14
18186Deadsea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear DTD14, Greetings from Crowne Plaza Jordan Dead Sea Resort & Spa Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. Once again Thank you and we are looking forward... More 

1 review
Reviewed 1 week ago via mobile

The hotel is very nice, the staff were very friendly and helpful. I would recommend this hotel to anyone looking for enjoyable vacations, Ammar at the front desk was very helpful and polite, recreation staff very professional and always smiling, Alaa the front office manager is very great person he provide many attention to the details. All by all everything... More 

Helpful?
Thank Abu Z
18186Deadsea, General Manager at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Abu Z, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We have shared your kind and thoughtful appreciation of our colleagues with them. We look forward to your visit again. Best Regards, Firas Irsheidat Area General Manager More 

1 review
Reviewed 1 week ago

i cant brief everything about this amazing hotel, one thing i can say "it is a real five star hotel". in case you need to do your business or if you are looking for a real spa in Jordan i defiantly urge you to visit Crowne Plaza - Dead Sea. in terms of budget it is a 5 star mid... More 

Helpful?
Thank Eshak A
18186Deadsea, Guest Relations at Crowne Plaza Jordan Dead Sea Resort & Spa, responded to this review

Dear Eshak A, Thank you for your review and we are glad you enjoyed the location and the facilities available at the hotel. I am pleased to hear that your requests were attended to immediately and you were happy with the quality of the food offered. We look forward to seeing you again on your next visit to Jordan. Best... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Jordan Dead Sea Resort & Spa offers 420 guestrooms and suites beautifully appointed and furnished to meet the highest standards, providing superior luxury and exclusive services. Awaken each day feeling revitalized with the comfortable therapeutic mattress and fluffy pillows dedicated to delight the senses of every staying guest. ... more   less 

Additional Information about Crowne Plaza Jordan Dead Sea Resort & Spa

Address: Dead Sea Road, Sweimah 18186, Jordan
Region: Jordan > Dead Sea Region > Sweimah
Price Range: $182 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Jordan Dead Sea Resort & Spa 5*
Number of rooms: 420
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Orbitz, Odigeo, IHG and Hotels.com so you can book your Crowne Plaza Jordan Dead Sea Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Jordan Dead Sea Resort & Spa
Hotel Style:
#2 Business Hotel in Sweimah
#2 Spa Hotel in Sweimah
#2 Luxury Hotel in Sweimah
#2 On the Beach Hotel in Sweimah
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Jordan Dead Sea Resort & Spa staff and other travellers.
17 questions
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Questions? Get answers from Crowne Plaza Jordan Dead Sea Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in building 8 are nice with a seaview”
 of 5 bubbles dimainform, 28 Nov 2016 | Read review
“Request low floors as there are no elevators in each section.”
 of 5 bubbles DTD14, 28 Nov 2016 | Read review
“room #506 one of the best rooms at the hotel, I've tried so much rooms at this hotel but this one, its' see view considered amazing.”
 of 5 bubbles 888eshaka, 26 Nov 2016 | Read review
“Ask for a room in the hotel if you are (limited) physically disabled”
 of 5 bubbles karinpietersma, 22 Nov 2016 | Read review
“Ask for a room away from the construction going on.”
 of 5 bubbles painnurse, 22 Nov 2016 | Read review
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