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Quest Brighton On The Bay

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Quest Brighton On The Bay
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183 Reviews from our TripAdvisor Community

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Showing 180: English reviews
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Bendigo, Australia
Reviewed 4 days ago NEW

The reservation that I made was booked incorrectly by the staff, the implications this caused were significant. My 18 month old son had to be operated on at Cabrini and given the timing was stressful enough we did not need other complications. Unhappy

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Thank 819charmainec
Manager3186, General Manager at Quest Brighton On The Bay, responded to this review

Dear 819charmainec, Thank you for your feedback. As mentioned to you via another portal, I apologise for the miscommunication with the room type you had booked versus what you were checked into on arrival during this stressful time. I hope that when you stay with us in future, it is for different circumstances and you have a better impression of...

Drouin, Australia
Reviewed 5 days ago NEWvia mobile

Won a voucher advertised for accomm for $350 I found rooms aren't even available at that price. They sent no official voucher, had NO views as advertised to me and you get a lot better in Melbourne in the city 😕

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Thank countrygritsfm
Manager3186, General Manager at Quest Brighton On The Bay, responded to this review

Dear countrygritsfm, Thank you for your feedback. As discussed with you on the phone, I apologise about the miscommunication and am working through the areas of improvement with my team. I am sorry you did not enjoy your experience, however hope that next time you do stay you leave with a better impression. Kind Regards, Bianca Tachdjian

Melbourne, Australia
Reviewed 1 week ago NEW

I was very impressed from check in to check out. I stay at a hotel every second week and my booking experience was the friendliest and most helpful I have experienced in the past year. The rooms were lovely and the location is perfect! My experience was a 10/10 and I will definitely be back soon!

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Thank lei12396
Manager3186, General Manager at Quest Brighton On The Bay, responded to this review

Dear lei12396, Thank you for your feedback, it was wonderful to hear you enjoyed your stay and we do appreciate the time you have taken to write positive feedback about our staff and Hotel. We look forward to welcoming you back to Quest Brighton on the Bay again very soon. Warm Regards, Bianca Tachdjian

Beechworth, Australia
Reviewed 1 week ago NEW

Great location with easy access to the Melbourne Arts Precinct. Superb Bayside location for a brisk early morning walk, restaurants and take-away food outlets nearby with excellent on-site facilities for in house self catering if required. Returning next weekend with my partner Harry! PamelaThomas2016

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Thank pamelathomas2016
Manager3186, General Manager at Quest Brighton On The Bay, responded to this review

Dear pamelathomas2016, Thank you for your feedback, it was wonderful to hear you enjoyed your stay and we do appreciate the time you have taken to write positive feedback about our staff and Hotel. We look forward to welcoming you back to Quest Brighton on the Bay again. Warm Regards, Bianca Tachdjian

Mooroolbark
Reviewed 1 week ago

Just didn't quite hit expectations. Room was clean, balcony was not. Room renovating for sale nearby was suffocating. Was difficult to align booking times with need. Staff tried to assist but were unable

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Thank meganbF9537FO
Manager3186, General Manager at Quest Brighton On The Bay, responded to this review

Dear meganbF9537FO, Thanks for your feedback regarding your stay at our property. If you had an accommodation voucher, which it sounds like you did, it is likely to have had restrictions, and is always subject to availability. We are glad we were able to make a booking for you nevertheless. We are self contained, serviced apartments, and although we run...

Sydney, Australia
Reviewed 1 week ago

I stayed in the studio room. Stayed there as was at a wedding close by. Perfect room, very clean, with amenities. It had a hob, dishwasher, kettle. Across from Beach and beach bars. Lovely location. Would stay here again.

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Thank 974carolev
Manager3186, General Manager at Quest Brighton On The Bay, responded to this review

Dear 974carolev, Thank you for your feedback, it was wonderful to hear you enjoyed your stay and we do appreciate the time you have taken to write positive feedback about our location and Hotel. We look forward to welcoming you back to Quest Brighton on the Bay very soon. Kind Regards, Bianca Tachdjian Property Manager

Melbourne, Australia
Reviewed 1 week ago

Excellent accommodation. Beautiful setting on the beach with lovely restaurant for dinner and breakfast across the road. Chargeback facilities very handy. Modern and clean room with everything we needed. A few issues with door keys and finding our booking as well as completing the chargeback payment in the morning, otherwise, a very enjoyable weekend for our anniversary.

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Thank rohanm24
Manager3186, General Manager at Quest Brighton On The Bay, responded to this review

Dear rohanm24, Thank you for your feedback regarding your recent stay. We have taken into account your review and will the situation with our doors and the total check-in, check-out experience. I am glad to learn that the location and facilities around were of a positive experience. We look forward to having you stay with us again in the future...

Wodonga, Australia
Reviewed 2 weeks ago

We stayed at the Quest because it was close to a sporting venue we were attending. It was so close to the beach which was awesome and there were plenty of places around to dine out. I would definitely go back there if I needed to stay in that area. Very clean, very friendly staff and quiet at night.

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1Thank traceyc867
Manager3186, General Manager at Quest Brighton On The Bay, responded to this review

Dear Tracey, Thank you for your feedback, it was wonderful to learn that you enjoyed your stay and we do appreciate the time you have taken to write positive feedback about our staff and Hotel. We look forward to welcoming you back to Quest Brighton on the Bay very soon. Warm Regards, Bianca Tachdjian Property Manager

Wodonga, Australia
Reviewed 4 weeks ago

The location is fantastic, with the beach and pier across the road, close to public transport and shopping. The superior Hotel room was a little small but had a very practical layout. Although our bathroom could have used a good clean. The swipe card access for the room was a bit glitchy at times but staff were generally helpful.

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Helpful?
Thank D8551VYrebeccag
Manager3186, General Manager at Quest Brighton On The Bay, responded to this review

Dear D8551VYrebeccag, Thank you for your feedback regarding your recent stay at our property. I am disappointed to learn that the bathroom in your Standard Studio was not of a clean standard. I will be sure to pass on the feedback to our team and work together to ensure the standard is higher next time you choose to stay. Our...

Gold Coast Hinterland, Australia
Reviewed 4 weeks ago

Comfortable accomodation that was compact and well laid out for the two of us. Clean and modern with a large area for the shower (no bath). The only issue that was frustrating was the extremely thin ironing board covers that made it very difficult to iron clothing. We only stayed for one night so hopefully our feedback will have that...

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Helpful?
Thank bretth943
Manager3186, General Manager at Quest Brighton On The Bay, responded to this review

Dear bretth943, Thank you for your feedback regarding your recent stay at our property. We are so pleased to learn that you enjoyed your stay, and the accommodation and location were suited to your needs for the one night. I have noted your feedback down regarding the ironing boards and will ensure this is considered when we next choose to...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Quest Brighton on the Bay (formerly Rydges Brighton Beach) is located in one of Melbourne's most desirable and well-known suburbs.Quest Brighton on the Bay is a modern 4 star rated (anticipated) property with apartment style guest rooms. Only 20-minutes from the city, Quest Brighton on the Bay allows guests to enjoy the seaside suburb's atmosphere while being close enough to the city to stay in touch.Quest Brighton on the Bay features meeting facilities, onsite car parking, Verve restaurant, guest laundry and Endota Day Spa. ... more   less 

Additional Information about Quest Brighton On The Bay

Address: 250 Esplanade, Brighton, Bayside, Victoria 3186, Australia (Formerly Rydges Brighton Beach)
Region: Australia > Victoria > Greater Melbourne > Bayside > Brighton
Price Range: $197 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quest Brighton On The Bay 3*
Number of rooms: 59
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Quest Brighton On The Bay staff and other travellers.
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Questions? Get answers from Quest Brighton On The Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at the back of the property are quieter as it's on a fairly main road.”
 of 5 bubbles jennys371, 30 Mar 2016 | Read review
“Ask for a room with a sea view.”
  • Compact Kitchen
  • Bathroom with soap shelf on the floor?
  • Compact Room
 of 5 bubbles CountryVicPete, 27 Oct 2015 | Read review
“Stay somewhere else.”
 of 5 bubbles scottsB1939ET, 19 Oct 2015 | Read review
“I would have to say all rooms are good, no room is better than another...all good”
 of 5 bubbles 952paulwj, 17 Mar 2015 | Read review
“Ask if is a room that has the steps and Standard and Superior are the same rooms according to staff.”
 of 5 bubbles theMelbourneDemon, 6 Jan 2015 | Read review
5 of 5