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This place is very good value the breakfast is excellent. The room clean and basic. The only problem we had is that we could hear the people in the next room who were a bit noisy. It is also on the... more
Reviewed 9 July 2012
"Black Pearl" review
Rooms are quite clean, however, some cosmetic repair could do much; wi-fi present and working, sometimes unstable (you have to choose between a few access points to find the best); quite good... more
This hotel is great if you're not bothered about using public transport to get into town. The staff are very helpful and friendly. My single room was plenty big enough for me and spotlessly clean... more
Reviewed 20 May 2017
Good stay at System Hotel
This is very good hotel to stay in Krakow !
For it's price you get more !
Very comfortable rooms,spaceous with lot of space.
Plus is sauna,fitness and indoor pool (it is smaller but enough to... more
Excellent hotel for value for money and staff were helpful and friendly.
We had a family room for 3 adults and were pleasantly surprised how large the room was. It was comfortable and had enough wardrobe space for the three of us.
The breakfast buffet was plentiful... more
Reviewed 27 July 2017
We spent 2 nights in that hotel. Hotel was well kept, clean and good service. Breakfast was very tasty. Everyone could find something to eat. Around few minutes to the historical town. We had massive... more
Stayed for 2 nights with family of 5 in a travelling group. Amenities in hotel up to expectations. Buffet breakfast decent and filling. Convenient location as only about 8 minutes walk to nearest... more
Reviewed 22 November 2017
We stay here for 2 nights with our tour. Very quite and peaceful hotel. Food taken for breakfast and dinner were average. There are 2 big shopping store around and the big water park to entertainment... more
Excellent accommodation, food, customer service and landscape just outside Krakow
Dear Bartosz (manager of Szary Residence),
We would like to thank you and the entire crew for the support given during the HorseEye seminar event in Krakow at the end of October.
The accommodation... more
Reviewed 2 November 2016
Great place in the countryside
I stayed here for a night with my aunts while we were on our way to Czestochowa. Very cute place in the countryside! The room was clean, had air conditioning (it was hot while we were here!) and the... more
A very cosy and clean hotel. The single room was comfortable and well equipped. The breakfast was fresh and a good quality. The place is located away from the city centre. A nice park and a manor... more
Reviewed 22 December 2017
Small heritage hotel
Lovely hotel away from the centre, but with easy access into the centre using the efficient transport system. The breakfast was served in the conservatory and was good and plentiful. The hotel staff... more
Staying in this hotel whilst on business assignment in Krakow. Chose it because of convenient location to work. However, pleasantly surprised by the style and level of this hotel. Suits my needs... more
Reviewed 6 January 2018
New year in Krakow
Hello i would like to recomend this hotel to anyone who is visiting Krakow and looking for great hotel . Service was exelent , rooms tidy and neat , sound isolation was ok , the trasport to city... more
Hotel is clean ,provided with shower gel and shampoo. Was chosen because of good price and guarded parking space. The only thing a little far from downtown,you have to walk about 15 minutes to take... more
Reviewed 5 January 2017
Warm, clean, 20-25 minutes from city centre (by tram), free wi-fi in rooms, good breakfast menu, polite staff on reception, unpolite staff in dinning room, leviatan store is very near... All in... more
This hotel clearly caters for conferences and large groups, and as a result has forgotten about personalised service. The rooms are tired, beds uncomfortable and in the case of my first bedroom had... more
Reviewed 28 October 2017
ok for business stay
Hotel is ok for business stay with average quality you can expect in Europe. Rooms are roomy and clean, service is good, though towels were a bit old and need replacement and a wireless is poor... more
It's a normal hotel, but in the room wasn't towels. the room is normal, there is a simple hotel. The breakfast is not included, you have to pay for it. But the breakfast is amazing.
The hotel is... more
Reviewed 7 May 2017
This hotel needs to be taken down
No room cleaning, lack of maintenance since at least 20 years, unfriendly staff, far from the center (25 minutes by tram), no curtains, at 5 o'clock you cannot sleep anymore. The ventilation in the... more
The hotel is not central to Krakow, so requires a short drive to the city centre - but this isn't really an issue if you do not mind a short journey and you want to save a lot of money, by not being... more
Reviewed 18 November 2017
Nothing special, yet clean and tidy
This hotel was very well situated for my needs - on the Ring road of Krakow, 10 minutes to airport, close to several office buildings. The room was clean and tidy, so was the bathroom. Breakfast... more
Stayed here with my partner while visiting Krakow to see Depeche Mode. In my opinion the Hotel is in need of upgrading. They were in the process of this on the first floor so possibly whole the hotel... more
Reviewed 13 May 2017
We were a group of 40 persons and we had the dinner in hotel. We were waiting our food beverages over 40 minutes while most of us had already eaten. No sign of personnel. Next morning in the... more
We visited that hotel in 2012. It was through voucher therefore price was even better than we booked the hotel by normal way. We enjoyed dinners in lovely summer garden the most. Krakow is beautiful... more
Reviewed 25 October 2015
Good value for money
Small and pleasant hotel. Very good for groups. The location far from city center is the problem. you need a cab to get to all attractions of Krakow. The staff is very friendly, The kitchen makes... more
I stayed here with my coleague just for one night,but it was simple,clean,spacious and the receptionist was nice and helpful. The building and surrounding reminded me a little bit the communism era... more
Reviewed 11 August 2016
Relation between price and comfort o.k.
I have visited Crakow for 8 days, solo. It is really an interesting place, recommendable to see.
Accomodation no luxury room and bathroom but clean and roomy enough.
Breakfast also well, staff... more
We stayed here over New Year. We were greeted by the very friendly Bart. I actually thought he was English as his English is so good. He explains everything thoroughly on arrival. The room was... more
Reviewed 15 January 2018
I booked this hotel and trip to Krakow for myself and my partner as Christmas gift. Before travelling I contacted the hotel via email to arrange transfers and ask for advice regarding excursions. My... more
Stayed in November . Though the room and the bathroom is very small , for the price , you cannot ask for more !
Walking distance to Glowny station , all attractions , tram station is just next to... more
Reviewed 16 December 2017
Cheap and Friendly
Great deal at 115pln a night. Only major gripes were lack of shower gel in room and mattress on bed was a tad uncomfortable. Asked for 2 extra pillows which were put in our room promptly. All staff... more
The position ls very good , no so far from the city centre ,near the hotel there is a railway station for go to airport,salt mine ,Auschwitz. The staff ls very kind and the room are Clean and... more
Reviewed 4 weeks ago
excellent hotel and location
stayed here for a long weekend, nice rooms, lovely and clean, good breakfast and helpful staff. Excellent location close to train and bus station and a short walk to the old town. We ate here one... more
Hotel is clean and located in a good place less than 10 mins walk to city center. Staff are helpful and poliet they speak English fluently. I stayed only 1 night there. Breakfast was ok, actually I... more
Reviewed 2 weeks ago
Fantastic location, 10 minute walk to the Old Town and even I didn't get lost as it's a straight walk! Room was much bigger than I expected, bathroom a bit on the small side but overall everything... more
I would highly recommend this hotel if you’re visiting Krakow. The hotel is across the street from a massive shopping centre and about a 10 minute walk to the main square in Krakow. I’d give this... more
Reviewed 2 days ago
Really enjoyed our stay at the puro hotel. Hotel staff were extremely friendly and helpful. Room was fabulous and it’s in a Great location. The breakfast was very nice and everything was fresh. Will... more
My wife and I spent three days in Krakow and were happy with our stay at Hotel Monika. The room was very nice and the complimentary breakfast was rather good. If you are looking for a good place to... more
Reviewed 1 November 2016
Another great visit
Second time here and again faultless. Great place with great location. Buffet breakfast with a hot option on request. We had scrambled eggs. Service was as always to high standard. The only downside... more
Accessability to Old Town using the trams was super! Friendly staff. Rooms were small, but clean, although a bit outdated. Bathroom was clean, with an extra plus on sustainability, because of the... more
Reviewed 18 November 2017
100% worth it
Went only for 2days due to eye surgery. Great service, nice breakfeast, quiet place ideal for people who like to chill out. Easy acces to city centre. 24/7 secured parking place. Friendly and... more
Stayed here recently for a weekend.
First impressions of a very old building 70s-80s style not very welcoming. Seems the building is a mixed mode use with other companies, first 2 floors empty. 2nd... more
Reviewed 17 November 2016
Basic, cheap & tired but clean – short walk to the old quarter
The hotel (don't know why it's classed as a "hotel"?!) is basic, exceptionally tired looking and the approach is abysmal (gives a terrible first impression). But if you are looking for somewhere... more
Clean, spacious and perfect location. Everything was dealt with smoothly from being picked up from the airport to check-out. These apartments are literally 2mins from the Market Square and 5mins from... more
Reviewed 4 weeks ago
Excellent apartments great location . Very clean and everything you need for a comfortable stay . Great communication and very helpful with transportation from airport and also arranging local tours... more
We have been on 3 nights stand in Krakow and we were very glad, that we have chosen this hotel. We have been satisfied in all areas (rooms were nice and clean, big enough, bathroom also very nice... more
Reviewed 4 days ago
Very Stylish Hotel
Have just returned from three very enjoyable nights at this beautiful hotel.
Slight issue on checking in with regards to the cost of an upgraded room. However. this was speedily dealt with, and... more
Good accommodation - well priced and well situated
When I travel I prefer to view the sights outside of a hotel room, rather than the room itself. As long as the hotel is reasonably priced, clean, well serviced with helpful staff and is able to... more
Reviewed 30 December 2017
Package Trip with flights and accommodation
The welcome we received was impressive: thorough, quick,warm and all encompassing. The room was adequate and comfortable although climbing in and out of bed was awkward as the bed was placed against... more
Hotel was clean with nice basic room with ensuite. Reception staff very helpful. Hotel well situated with 10-15 minute walk to Market Square where most of the bars, restaurants and shops. Nice buffet... more
Reviewed 18 September 2017
Great little hotel
My wife and i stayed in the hotel delta in Sept for our first trip to krakow and was not disappointed.The main square is about a 15 min walk away so was not a problem for us.The room was small but... more
I needed something close to Krakow Airport which was literally a bed for the night: arrived there around 8pm, left there 8am the following morning. Clean, tidy, simple, no-nonsense, good parking. Ten... more
Reviewed 15 August 2017
We stayed for a little bit longer than one night and the experience was quite nice. The room was clean, nothing bad to say about that; no refrigerator, so that maybe a minus if staying there longer... more
A neat smart apartment to return to each evening. Nice layout and handy for Old Town etc.
I don't want to write this as " Englishman Abroad " , complaining that the fish and chips aren't as good as... more
Reviewed 16 August 2017
Good Location Friendly Staff
I stood 4 nights in this aparthotel and had a pleasant stay, there was a small fridge, a coffee machine and an electrical grill good enogh to make basic cooking like oatmeal or eggs, they provided... more
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