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Sound outside the party room peaked at 92.5 dB. Imagine what this sounded like in the rooms above. The hotel desk staff showed no concern and made no attempt to resolve. - Picture of Crowne Plaza Hotel Monterrey Aeropuerto, Apodaca

Photo: Sound outside the party room peaked at 92.5 dB. Imagine what this sounded like in the rooms above. The hotel desk staff showed no concern and made no attempt to resolve.

From Review : What happened to this place? of Crowne Plaza Hotel Monterrey Aeropuerto
Sound outside the party room peaked at 92.5 dB.  Imagine what this sounded like in the rooms above.  The hotel desk staff showed no concern and made no attempt to resolve.
1:44 a.m. and no water in the bathroom or anywhere else in the hotel.  No water to flush.  No water to wash.  No worries.  It will be back in a few hours.
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Other Recent Reviews

Busywithbusiness wrote a review Dec 2019
Fort Wayne, Indiana120 contributions26 helpful votes
I have stayed here multiple times over the years and given good reviews. This trip, I just want to run away. One elevator is broken so their strange key card elevator system is unbearable. I usually use stairs, but they are off-limits here. The elevator requires each person
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Date of stay: December 2019
Response from Zayra Naomi D, Front Office Manager at Crowne Plaza Hotel Monterrey Aeropuerto
Responded 15 Dec 2019
Dear Busywithbusiness, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Naomi D.
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