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Balcony - Picture of The Fern Samali Resort, Dapoli

Photo: Balcony

From Review : A World of its Own of The Fern Samali Resort
931
Balcony
The Fern Samali Resort
Had an amazing stay at this wonderful modern resort!!
Beautiful place ! Secluded ..
A beautiful place for to unwind!
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bhavnabkumar wrote a review Oct 2018
Mumbai, India173 contributions9 helpful votes
+15
Fern Samali is located away from the hustle bustle of the town, amidst the nature. It is a perfect getaway for someone who is looking for a peaceful retreat amongst the nature, coupled with some luxury. We had booked two Magnolia cottages for two nights and three days for 5
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Date of stay: October 2018
Response from Thefernsamaliresort, General Manager at The Fern Samali Resort
Responded 29 Oct 2018
Dear Valued TripAdvisor Member, Greetings from The Fern Samali Resort, Dapoli! Thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. It encourages us to know that you observed the effort put in by our team. Your kind words about our associates in particular delight me and it gives me a great pleasure to share it with MD Kalam, Shehzad, Kabita and Monika. While thanking you for your encouraging feedback, it is with great concern we have made a note of your comments on Hotel services such as Order Mix-up and Housekeeping services. We assure to you that we will take due care in addressing these concerns so that our Guests enjoy a full experience at our Resort. It is our constant endeavor is to innovate ourselves and offer something new to our guest. Be informed, that we will enhance our Wi-Fi connectivity, Indoor as well as Outdoor activities in the coming weeks for even more comfort. We greatly value your patronage and look forward to welcoming you back to The Fern Samali Resort soon. Warm Regards, Sumit Rahate General Manager
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