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Amazing, Amazing wonderful staff , service and food!!! Great staff especially Rosa and Gaspar. We will be back!! Made a special day more special with excellent service at the Beach Club. Beautiful view with great breezes.
Date of stay: November 2018
Response from SM_ManagerPR, Director General at The Grand At Moon Palace
Responded 6 Nov 2018
Dear Y7966ERlauriec: Thank you very much for your comments. Nothing we pride ourselves more than our staff. When we receive this comments we grow up as a company because we know we are doing our job right! I will make sure Rosa and Gaspar receive your review. They will be delighted We hope to see you again soon at The Grand at Moon Palace. Cesar Fallardi Operations Director The Grand at Moon Palace Cancun
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