Dear Guest, Thank you for taking the time to share your review with us. It is reassuring to hear that you enjoyed our welcoming team and beautiful beach. However, we regret that your experience during the check in did not quite meet your expectations. It is our top priority to surpass the standards of guests, and we apologize for any inconvenience. While it was a pleasure having you on Paradise, We hope to have the opportunity to restore your trust in our property during a future stay. Sincerely, The Management.